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Golden Tower Express Franca by Fênix Hotéis

3.0 star property

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Photo gallery for Golden Tower Express Franca by Fênix Hotéis

Standard Triple | Minibar, individually decorated, desk, blackout drapes
Reception
Reception
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Av. Fran. de Paulo Quintanilha Ribeiro, n 510 - Parque Francal, Franca, SP, 14403-125
  • Pedro Morilla Fuentes Gymnasium
    ‪8 min walk‬
  • Franca Shopping Center
    ‪2 min drive‬
  • Fernando Costa Park
    ‪6 min drive‬

Room options

View all photos for Standard Triplo double

Standard Triplo double | Minibar, individually decorated, desk, blackout drapes

Standard Triplo double

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin

Standard Twin | Minibar, individually decorated, desk, blackout drapes

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard double PNE

Standard double PNE | Minibar, individually decorated, desk, blackout drapes

Standard double PNE

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple

Standard Triple | Minibar, individually decorated, desk, blackout drapes

Standard Triple

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double

Standard Double | Minibar, individually decorated, desk, blackout drapes

Standard Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple extra bed

Standard Triple extra bed | Minibar, individually decorated, desk, blackout drapes

Standard Triple extra bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Golden Tower Express Franca by Fênix Hotéis

3-star Franca hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Golden Tower Express Franca by Fênix Hotéis offers 90 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 269 square feet (25 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Golden Tower Express Franca by Fênix Hotéis is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Golden Tower Express Franca by Fênix Hotéis has a restaurant serving breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mamma Mia

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 51.50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: BRL 51.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arco Hotel Franca
Arco Franca
Arco Hotel Franca Brazil
Ibis Styles Franca
Golden Tower Express Franca by Fênix Hotéis Hotel
Golden Tower Express Franca by Fênix Hotéis Franca
Golden Tower Express Franca by Fênix Hotéis Hotel Franca

Golden Tower Express Franca by Fênix Hotéis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 230 reviews
Rating 8 - Good. 98 out of 230 reviews
Rating 6 - Okay. 22 out of 230 reviews
Rating 4 - Poor. 6 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wagner

Stayed 5 nights in Jun 2024

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Claudionei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in NY and frequently for on business to Franca and my favorite hotel in the city is IBIS. Amazing friendly staff, delicious morning breakfast, easy parking(free) and the room is just about the right size and very clean.
Stayed 15 nights in Nov 2022

8/10 Good

Carlos Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

ALEXANDRE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Muito ruim o quarto que fiquei era pra pessoa com deficiência física cama Muito baixa rente ao chão pra uma pessoa de 1.80 terrível e o banheiro pela manhã com um vazamento de água do andar de cima
Stayed 1 night in Nov 2024

8/10 Good

Nátalie

Liked: Cleanliness, staff & service, room comfort
Boa comida e limpeza. Funcionários solícitos, porém achei o lugar meio desorganizado. 1- Eu já havia pago pelo app mas ao chegar lá me solicitaram o pagamento por ter havido erro com o cartão. Na verdade, era que o valor só seria creditado após a estadia e o funcionário do turno não estava ciente disso então no check out foi necessário resolver isso. 2- A máquina de chave do quarto estava com problema, então toda vez que eu queria entrar no quarto era preciso que o funcionário abrisse a porta para mim com a chave mestra. 3- De manhã o problema da máquina de chaves foi resolvido mas os funcionários do turno não encontravam suas chaves mestras para programar e tiveram de ficar procurando por um tempo. 4- Ademais, as condições da saída de emergência não eram das melhores. Por ter ficado no 1o. Andar prefiri utilizar as escadas ao invés de o elevador. Estás não tinham a iluminação necessária, antiderrapante, haviam pedaços de concreto e plástico jogados em alguns degraus, além de a mangueira de incêndio estar descendo a escada como se fosse uma corda de escalada ao invés de estar enrolada no local adequado.
Stayed 1 night in Nov 2024

10/10 Excellent

geison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bom
hotel entrega 100% do proposto, o preço está equilibrado com o mercado.
Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Marciel

Bom custo/benefício
Stayed 1 night in Oct 2024

6/10 Okay

GERSON, Guarulhos

Traveled with group, Business traveler
Liked: Staff & service
Hotel é simples, os funcionarios atenciosos. O banheiro para tomar banho pequeno, o café da manhã muito simples.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

Vinicius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nilza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bem
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Ana Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana Carolina

Stayed 1 night in Jun 2024

10/10 Excellent

ESTEVAO

Stayed 1 night in May 2024

6/10 Okay

Iêda

Liked: Cleanliness, staff & service
Poderia melhorar
Ótima localização, o café é bom. Um item precisa melhorar muito: a cortina é pequena e curta, não veda a claridade do sol.
Stayed 1 night in May 2024

6/10 Okay

Gilza

Business traveler
Liked: Cleanliness, staff & service
Péssimo
Quarto horrível ,pia minúscula. Os travesseiros tinham odor fétido.
Stayed 1 night in Mar 2024

10/10 Excellent

José Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024