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Imperador Palace Hotel

3.0 star property

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Photo gallery for Imperador Palace Hotel

Rooftop terrace
Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes
Double Room (Master) | Minibar, in-room safe, desk, blackout drapes
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100
  • Chapel Square
    ‪14 min walk‬
  • Shopping Calcado
    ‪2 min drive‬
  • Fernando Costa Park
    ‪5 min drive‬

Room options

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite (Single)

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite (Double)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Minibar, in-room safe, desk, blackout drapes

Single Room (Master)

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Minibar, in-room safe, desk, blackout drapes

Double Room (Master)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Suite

Minibar, in-room safe, desk, blackout drapes

Double Suite

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout drapes

Triple Room Standard

  • Sleeps 4
  • 4 Twin Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout drapes

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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Standard Triple | Minibar, individually decorated, desk, blackout drapes

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (232)
The price is $72
per night
$74 total
includes taxes & fees
Apr 8 - Apr 9
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About this property

Imperador Palace Hotel

3-star Franca hotel with restaurant
This hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Imperador Palace Hotel offers 76 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking and valet parking are available on site, along with a car charging station.

Imperador Palace Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Imperador Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 183 out of 396 reviews
Rating 8 - Good. 134 out of 396 reviews
Rating 6 - Okay. 49 out of 396 reviews
Rating 4 - Poor. 16 out of 396 reviews
Rating 2 - Terrible. 14 out of 396 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time is very nice , especial Beatriz very nice and polite girl I will come back again.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Vaneska

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bom hotel
O quarto era triplo (camas separadas) mas qdo chegamos tinha uma cama casal e outra solteiro, o atendente foi solicito, apesar de estava sozinho no hotel p atender a todos os hospedes. Ficamos no quarto 107 e o ar condicionado estava horrível, não esfriou. O banheiro estava limpo, mas o cheiro estava ruim (faltou um desinfetante ou água sanitária). O cafe da manhã foi maravilhoso! Muita variedade e tudo novinho.
Stayed 1 night in Dec 2024

6/10 Okay

Érica

Stayed 1 night in Dec 2024

10/10 Excellent

Viviane Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luciana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Camila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não compensa
Demora no atendimento e na entrada, tomadas não funcionavam, chuveiro demorava 10 minutos para esquentar, secador desligava sozinho e o café da manhã era frio, ficaríamos dois dias e até encurtamos para um, não sabemos se irão nos reembolsar, pois pedem o pagamento já no checkup, então pagamos dois dias.
Stayed 2 nights in Nov 2024

2/10 Terrible

JANAINA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Péssima!!! Entrei no quarto e estava sem arrumar, com uso do hóspede anterior. Trocaram o quarto e quando entrei já tinha gente hospedado (sim, um absurdo total e falta de segurança para quem já estava hospedado). Trocaram pela terceira vez, o quarto estava arrumado e bem limpo, mas o frigobar fazia barulho como se tivessem 10 varejeiras no quarto e o ar condicionado fazia tanto barulho que foi melhor dormir com ele desligado… Colchão ruim, quase na madeira… Estava tão exausta que não tive forças pra trocar novamente de quarto…
Stayed 1 night in Nov 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfatória
Stayed 2 nights in Nov 2024

8/10 Good

Fernando

Stayed 4 nights in Nov 2024

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ROGERIO H

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aristides

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kleber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ingrid tatiane da Silva B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Vitor

Business traveler
Stayed 1 night in Aug 2024

4/10 Poor

Marcelo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Alguns dias com agua fria no banho, a academia é fora e de péssima qualidade, funcionários educados e prestativos, ar condicionado barulhento e cafe da manhã otimo. Obrigado
Stayed 7 nights in Jul 2024

10/10 Excellent

Luiza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo,
Hotel Imperador exelente opção de estadia, mas a água é cobrado a parte, limpeza e organização 100%, funcionários exemplares, café da manhã sensacional.
Stayed 3 nights in Jun 2024

8/10 Good

Ruben Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa opção de hospedagem em Franca.
Quartos grandes e espaçosos. Confortáveis. Café da manhã excelente. Central. Precisa de modernização, mas no computo geral, passa com louvor. Tem um custo acima da média da cidade, mas podendo, boa opção.
Stayed 2 nights in Jun 2024

6/10 Okay

FELIPE

Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Medical

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024