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BON Hotel Waterfront Richards Bay

4.0 star property

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Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed | Water view
Executive Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually furnished
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
$127
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
Corner of Bridgetown & Pioneer Road, TuziGazi Waterfront, Richards Bay, KwaZulu-Natal, 3901
  • Place, Enseleni Nature Reserve
  • Place, Richards Bay Park
    ‪6 min drive‬
  • Place, Boardwalk Mall
    ‪10 min drive‬
  • Airport, Richards Bay (RCB)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Executive Suite, 1 King Bed

  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Suite, 1 King Bed

  • 2 bedrooms
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About this property

BON Hotel Waterfront Richards Bay

4-star Richards Bay hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
BON Hotel Waterfront Richards Bay offers 75 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richards Bay hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Onsite parking is available (surcharge).

BON Hotel Waterfront Richards Bay is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BON Hotel Waterfront Richards Bay has a restaurant serving breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 35 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 117.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: ZAR 850.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 235 for adults and ZAR 117.50 for children
  • Self parking fee: ZAR 35 per stay
  • Late check-out fee: ZAR 850.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Richards Bay
Protea Hotel Richards Bay Waterfront
Protea Hotel Waterfront Richards Bay
Protea Waterfront
Protea Waterfront Richards Bay
Richards Bay Protea Hotel
Richards Bay Protea Hotel Waterfront
Richards Bay Waterfront
Waterfront Protea Hotel Richards Bay
Waterfront Richards Bay
Protea Hotel Marriott Richards Bay Waterfront
Protea Marriott Richards Bay Waterfront
BON Hotel Waterfront Richards Bay
BON Hotel Waterfront
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BON Waterfront
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Protea Hotel Waterfront Richards Bay
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BON Hotel Waterfront Richards Bay Hotel Richards Bay
Bon Waterfront Richards Bay
BON Hotel Waterfront Richards Bay Hotel
BON Hotel Waterfront Richards Bay Richards Bay
BON Hotel Waterfront Richards Bay Hotel Richards Bay

BON Hotel Waterfront Richards Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 91 reviews
Rating 8 - Good. 40 out of 91 reviews
Rating 6 - Okay. 8 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Myles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

LENTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passover

The trip was amazing, the hotel tremendously satisfying, and the employees were very professional. Will stay again
Stayed 9 nights in Apr 2025

10/10 Excellent

Zwelakhe

Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Past its best

Hotel is looking very tired and shabby in many areas. Needs a deep clean as a minimum, or better a full refurb
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Crouch End

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with some nice restaurants close by. Good choice between Umhlanga and St Lucia if touring.
Stayed 2 nights in Jul 2024

6/10 Okay

Bruce and Jody

Liked: Staff & service

Bad night with Club next door

The wifi password in the room did not work, we were given 1 bath towel for 2 if us. We did not sleep at all as the room was not soundproof and we listened to the loud club music until the Club closed early hours. Sound proofing needs to be attended to. There were mussel shells left on an ornament in the room from someone having eaten their meal, leaving shells on the ornament and they were not cleared away. Balcony is covered in water puddles so could not use it. Hotel staff everywhere are friendly and helpful just the loud noise making it impossible to sleep and a few cleanliness pointers bring everything down unfortunately
Stayed 1 night in Jun 2024

10/10 Excellent

Mark S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and everyone was very kind and helpful. The only issue we had is that we were double billed since when we checked in they said we did not pay via Expedia. Working with my credit card company to get reimbursed.
Stayed 1 night in Jun 2024

8/10 Good

TS

Stayed 1 night in Jun 2024

10/10 Excellent

Siboniso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. There was not much to do in the area. This could possibly be different in summer vs winter.
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is modern and unique in its presentation. Nice views from the rooms
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in May 2023

2/10 Terrible

ShirleyAnn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wi-Fi was not dying at all. The room needed a microwave. The ppl that would come to clean never washed the shower glass doors or the windows. I had to frequently remind them to change my linen. The room was extremely stuffy. The food downstairs was terrible and mostly cold. I would not recommend for a tourist that are use to temporary housing back in the states. Definitely not worth the cost, could have gotten something cheaper for the same kind of stay.
Stayed 7 nights in Apr 2023

10/10 Excellent

Norberto

Stayed 1 night in Mar 2023

8/10 Good

CBN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had better days

We had a good room qand very friendly and helpful staff. The generator during loadshedding periods was a bit noisy and loud music most of the time from somewhere below my room. The breakfast is by far lacking especially if you see what you pay for it. I would say the place is a bit overpriced g=for what it offers.
Stayed 2 nights in Jan 2023

10/10 Excellent

Zulu

Stayed 1 night in Oct 2022

8/10 Good

MP

Stayed 1 night in Jul 2022

8/10 Good

Neeran

Stayed 1 night in Jul 2022

6/10 Okay

Kholiswa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Great service look into the breakfast issue

Comfortable stay, service is excellent. Foyer carpets are very dirty which resulted in my Sinus acting up. Please look into carpet cleaning. Worse part is the fact that the hotel is pricey however I don’t understand the concept of still having to pay for breakfast aside even worse for it to be R220 per person for people that have booked
Stayed 2 nights in Jun 2022

10/10 Excellent

Glenn

Stayed 1 night in May 2022

8/10 Good

Lindokuhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Mbongiseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Rishandra

Stayed 1 night in Oct 2021