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Premier Hotel The Richards

4.0 star property

Choose dates to view prices

Photo gallery for Premier Hotel The Richards

Outdoor pool, sun loungers
Reception
Lobby
Garden
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
3 Hibberd Drive, Meerensee Richards Bay, Richards Bay, KwaZulu-Natal, 3901
  • Alkandstrand Beach
    ‪4 min drive‬
  • Boardwalk Mall
    ‪8 min drive‬
  • Enseleni Nature Reserve
    ‪17 min drive‬
  • Richards Bay (RCB)
    ‪17 min drive‬

Room options

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Interior

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Hotel The Richards

4-star Richards Bay hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and massage/treatment rooms.
Premier Hotel The Richards offers 135 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.
In addition to a full-service spa, Premier Hotel The Richards features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 3918 square feet (364 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Premier Hotel The Richards has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: ZAR 215 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3,918 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 215 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Richards
Protea Richards
Premier Hotel Richards
Premier Richards
Premier The Richards Richards
Premier Hotel The Richards Hotel
Premier Hotel The Richards Richards Bay
Premier Hotel The Richards Hotel Richards Bay

Premier Hotel The Richards Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 16 out of 81 reviews
Rating 4 - Poor. 9 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Stayed 1 night in Jul 2024

6/10 Okay

Nico

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Peter

Stayed 1 night in Nov 2023

8/10 Good

Thobile

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nokukhanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Sideshwar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Twin beds
We booked a 2 twin-bedded rooms but were given 2 rooms with double beds instead. This was not good, but 1 room was bedding was subsequently changed, and the twin beds emerged. Rooms were clean overall, although the sink in one room was not very clear, and water emptied slowly.
Stayed 2 nights in Mar 2023

2/10 Terrible

Pretty Nomlando

Stayed 1 night in Mar 2023

10/10 Excellent

iNova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

thandeka a d

Stayed 1 night in Sep 2022

2/10 Terrible

Le Roux

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Property was not clean. Stains/Marks on the floors in the foyer and in the room. Very noisy. No facilities/services available after 9pm, including no food/beverage. Very old and tired furniture. Staff seemed inconvenienced during check-in.
Stayed 2 nights in Mar 2022

8/10 Good

Esona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save money enjoy comfort
It's one of the peacefully situated very neat and clean and comfortable. Though I live only 20km away from hotel still I book and enjoy. It's very presentable. Just needs some halaal food for Muslim people so it can be more famous to even dine there. One suggestion to the owner try to build a massive comfortable swimming pool with all luxury around the pool.
Stayed 1 night in Dec 2021

8/10 Good

Sithembile

Stayed 1 night in Nov 2021

6/10 Okay

Charl

Business traveler
Average hotel at best breakfast was disappointing for the money but great wifi though
Stayed 1 night in Sep 2021

8/10 Good

Sideshwar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Sideshwar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in order
Stayed 2 nights in Jul 2021

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Bhekizitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked strict adherence to COVID restrictions. We were each offered a Sanitizer and a pen to sign and kept these!!!
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
The overall experience was really good. The only downside was that there was a bug that crawled on my face while I was sleeping.
Stayed 1 night in Feb 2020

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Nomfundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, Reception staff was friendly, room was clean... Thank you
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but no breakfast buffet.
Stayed 2 nights in Jan 2020