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Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool
Coffee service
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Quality Inn Richmond Airport

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1007)
$83 nightly
The price is $83 total
includes taxes & fees
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 490 out of 1241 reviews
Rating 8 - Good. 340 out of 1241 reviews
Rating 6 - Okay. 185 out of 1241 reviews
Rating 4 - Poor. 119 out of 1241 reviews
Rating 2 - Terrible. 107 out of 1241 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Danny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that has not been maintained or cleaned well. Odor of nicotine and marijuana upon approaching the building. Did not have hot water. Not really even close to lukewarm. No soap, shampoo and conditioner in the dispensers. Mold in the bathroom tiled. The dining area was below standards according to the health department. Very dirty. What we did appreciate: ability to park our car there for a nominal fee while we were out of town. And having a shuttle, take us to and from the airport. Sandston Virginia has very little to offer in terms of restaurant variety. Old town that needs a red redo.
Stayed 1 night in Feb 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. They have shuttle bus which I really like. Accommodating staffs and clean rooms at affordable price.
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good option near Richmond Int'l. Why pay more?
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. Front desk service was prompt and courteous . We needed another sheet and a blanket for a third person that traveled with us at the last minute and they were able to get that for us. Breakfast was pretty good but you could tell staff running it did not like their job. Other than her all staff was very nice and accommodating.
Stayed 1 night in Feb 2025

4/10 Poor

Cheryl, Kalispell

Disliked: Property conditions & facilities
This is my third time staying at this property and this one is definitely the worst! Everything smells like fish and BO, one elevator is out of service, there’s no coffee in the lobby and the only tea options are green or black, which both have caffeine! Unpleasant Person at the desk too! This will probably be my last time staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Traveled with group
Wonderful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not stay here again

The hotel was not kept up well but the worst thing was the smell. The entire third floor smelled like cigarette smoke and Marijuana.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allways is really Nice Vibe ' faster ' and very clean !
Stayed 1 night in Feb 2025

8/10 Good

Alondra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William

Traveled with partner
Liked: Staff & service, amenities
Close to airport and good price.
Stayed 1 night in Feb 2025

4/10 Poor

Kyle

Stayed 3 nights in Jan 2025

2/10 Terrible

Lixander, FREDERICKSBURG

Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Feb 2025

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, staff & service, room comfort

An oldie but a goodie.

This was an older and slightly dated hotel. I felt like it was probably not a great neighborhood, but we didn’t have any problems while we were there, and I did not feel unsafe in my room. It was pretty clean and the beds were comfortable. The staff was friendly and helpful and the breakfast was adequate. I would stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
prices are reasonable, older building slightly outdated however very clean, bed that I had needed to be replaced mattress was old and not very comfortable, I did comment this to the operations manager, and they are in process of remodeling however she commented to me everything is on backorder ie... new carpet
Stayed 2 nights in Feb 2025

8/10 Good

Amelia

Stayed 1 night in Feb 2025

10/10 Excellent

John, Harrisonburg

Stayed 1 night in Jan 2025

10/10 Excellent

HERBERT, ANCHORAGE

Stayed 1 night in Feb 2025

8/10 Good

Doreen

Traveled with partner
Liked: Cleanliness, staff & service
Property ok, just dated. Close to airport and desk staff very pleasant.
Stayed 1 night in Feb 2025

4/10 Poor

Stacy

Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

martie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what we needed. Right by airport
Stayed 1 night in Feb 2025