See all properties

Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Lobby
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Quality Inn Richmond Airport

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1001)
The price is $102
per night
$120 total
includes taxes & fees
May 17 - May 18
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 490 out of 1217 reviews
Rating 8 - Good. 334 out of 1217 reviews
Rating 6 - Okay. 176 out of 1217 reviews
Rating 4 - Poor. 114 out of 1217 reviews
Rating 2 - Terrible. 103 out of 1217 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Smyth County

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Limited parking and could hear noise from hallways and other rooms
Stayed 1 night in Nov 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Harriette

Liked: Cleanliness, staff & service, property conditions & facilities
This was a convenient comfortable place to relax with our dog after a long flight.
Stayed 1 night in Jan 2025

2/10 Terrible

Kenea

Business traveler, Traveled with family
i did not stay at your property because i was attacked in the parking lot by a homeless person i tried to cancel and your company would noy let me.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Was never able to check in.

After arriving at 8:25, waited 1/2 hour for a desk clerk. No one showed. I ended up going next door to the Courtyard. I was told after 8 is late arrival, and that I needed to let them know. However, per the email i received from them: "Check in: After 3:00 PM EST on 2025-01-28. Please let us know if you plan on arriving after midnight."
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James, Pompano Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me be honest, the place is a little dated and beat up. I stayed there 15 times in 2024 for business trips. Some of the furniture needs replacing and the carpet sometimes has holes in it. AND, it is totally clean, the beds are comfortable, the bathrooms are modern and nice/clean. I feel welcomed and safe. They have an AMAZING FREE Breakfast with fresh hot eggs, breakfast meats, waffles, fresh fruit, cereal, breads, muffins and danish, coffee, milk… The STAFF is absolutely amazing as well. Always there, polite and professional, solve problems immediately. They have a free shuttle from the airport that’s always there within ten minutes of my calling for it. It’s within brief walking distance if several restaurants and a convenience store. And it’s super affordable. Stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fatimah

Stayed 2 nights in Jan 2025

2/10 Terrible

Tashena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
My room had dead bugs on the walls and ceilings
Stayed 1 night in Jan 2025

6/10 Okay

Kari-An

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Jan 2025

10/10 Excellent

Clayton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice night stay

My stay was comfortable and was quiet in my room. Everything worked as it was supposed to and everything was refreshed for my visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay to catch shuttle to airport - checkin person very nice - said we could get breakfast to go (leaving at 4:30a) hopefully it’s there!
Stayed 1 night in Jan 2025

8/10 Good

James C

Stayed 1 night in Jan 2025

2/10 Terrible

Alexander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We promptly canceled this stay upon arrival and booked elsewhere. We put in a ticket for refund and I've not heard anything back yet. 508-425-1642
Stayed 2 nights in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Traveled with family
The room was ok. The mattress was like sleeping on a plank of wood. The bathroom had dark spots all around the seal in tub. Definitely dated, but clean. The breakfast was very good. Nice options and it actually tasted good.
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Disliked: Staff & service
This location DOES not answer calls, the shuttle didnt come even though it says 24 hours you need to call.
Stayed 1 night in Jan 2025

10/10 Excellent

Darelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Candis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight only. Was adequate but will not stay again
Stayed 1 night in Jan 2025

6/10 Okay

james, Albuquerque

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
clean but no dining nearby
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
It served its purpose by being close to the airport in a storm. Although it said non-smoking the hallway reeked of smoke. Very much an older property in need of upgrades but clean enough and quiet.
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a horrible metal on metal grinding and banging all night right next to my handicap room. And the shampoo dispenser in the handicap shower was empty.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Traveled with partner
Disliked: Amenities, property conditions & facilities
Genrrally clean. Bedroom was warm in a cold day and staff was friendly. Beds were comfortable snf linens were clean and comfortable. Hotel needs upgrades. Carpet was not the cleanest and bed skirts had slme staining.
Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Disliked: Staff & service, property conditions & facilities
The property did not have running water. This was a city issue, but we were not notified. We could not use the shower, sink or toilet.
Stayed 1 night in Jan 2025