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Best Western Plus Richmond Airport Hotel

2.5 star property

Best Western Plus Richmond Airport Hotel

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
$103
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Richmond Airport Hotel

Sandston hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Richmond Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Best Western Plus Richmond Airport Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 513 out of 1384 reviews
Rating 8 - Good. 357 out of 1384 reviews
Rating 6 - Okay. 211 out of 1384 reviews
Rating 4 - Poor. 152 out of 1384 reviews
Rating 2 - Terrible. 151 out of 1384 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lamont

Stayed 3 nights in Jun 2025

8/10 Good

Lawrence

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome
Stayed 1 night in Jun 2025

4/10 Poor

Juan

Stayed 1 night in Jul 2025

4/10 Poor

Moselle

Disliked: Cleanliness, property conditions & facilities
Lower quality than expected.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Night at Best Western

Staff was super friendly, had to wait for a control for the TV, but it really wasn’t a necessity. There were a lot of people hanging in the parking lot, but once inside you would not know it. The hotel was very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Vera

Stayed 1 night in Jun 2025

2/10 Terrible

Lydia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the dirtiest hotel I have ever stayed in. The room smelled like weed and cigarettes, the bathroom had black mold and the tub was absolutely filthy. The bedding smelled like weed and urine and there was dirty spots all over the walls, which also had the wallpaper tearing off. The front desk lady was nice, lobby is nice and the breakfast was good, it’s close to the airport but that’s about it. I would never stay here again and please don’t if you have small children like we did. 0/10.
Stayed 1 night in Jun 2025

2/10 Terrible

Vito

Disliked: Staff & service, property conditions & facilities
Room wasn’t even ready
Stayed 1 night in Jun 2025

2/10 Terrible

Takeisha

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not safe side door unlocked all day
Stayed 3 nights in Jun 2025

4/10 Poor

Brett

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor in room . By desk ,bed , dirty put the sign on door to fix up room. No one did. People party all night in parking lot. Would not recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked everything
Stayed 1 night in Jun 2025

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and breakfast and airport transport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Trevelle

Stayed 1 night in Jun 2025

8/10 Good

Derrel

Traveled with family
Liked: Cleanliness
Room was clean and comfortable. Check-in was difficult but the staff straitened it out.
Stayed 1 night in Jun 2025

6/10 Okay

DARRIN

Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Elihu

Traveled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jean

Traveled with family and small children
Disliked: Property conditions & facilities
a lot of repairs going on only one elevator worked
Stayed 1 night in Jun 2025

8/10 Good

Louis

Liked: Amenities
Pool had leaves in it
Stayed 3 nights in Jun 2025

4/10 Poor

Linet

Traveled with family
Disliked: Cleanliness
Looks nice from the outside but inside lobby is hot and outdated. Shady people walking around. The room smelled like cigarettes really bad. I had to change rooms. I wanted to get out of there as soon as possible. The only good thing is that it is close to the airport.
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly. Property was run down. Hallway smelled strongly of paint and inside of room smelled strongly of cleaning products and did not dissipate at all during our stay. There are some permanent residents here… think it might be used to house the homeless. They were all nice but was just a very different vibe from most hotels.
Stayed 1 night in Jun 2025

2/10 Terrible

Shelton

Disliked: Staff & service
Paid for rooms cancelled my room for no reason
Stayed 2 nights in Jun 2025