Candlewood Suites Richmond Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Richmond Airport, an IHG Hotel

Exterior
Studio Suite, 1 Queen Bed | Room amenity
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
5400 Audubon Drive, Richmond, VA, 23231
  • White Oak Village
    ‪18 min walk‬
  • Dorey Park
    ‪7 min drive‬
  • Broad Street
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Candlewood Suites Richmond Airport, an IHG Hotel

Richmond hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Candlewood Suites Richmond Airport, an IHG Hotel offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, a library, and barbecue grills. Complimentary uncovered self parking is available on site.

Candlewood Suites Richmond Airport, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Candlewood Suites Richmond Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Baseball Tournament Trip
The lobby often doesn’t have anyone at the desk and it could use a remodeling. The lobby is also very small. However, the rooms were very clean. It was quiet considering the hotel was sold out for the weekend. We did not try the restaurant on site. There are several breweries nearby and downtown Richmond is less than 20min without traffic. There is a hotel mini mart which has a wide variety of snacks and drinks. The only real downside is the hotel only has 1 elevator which is not enough for the size of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

6/10 Okay

Tracy

Stayed 1 night in Oct 2024

8/10 Good

Rafiul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!
Stayed 1 night in Oct 2024

6/10 Okay

Katrice

Traveled with partner
Disliked: Amenities
No continental breakfast served. Coffee is the only free item. You’re responsible to take your own trash out of your room, which I thought housekeeping is responsible for that.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good
This is not the worst place I have stayed at, but I was very unimpressed. When I checked in to the room, there was food particles on the floor and the surfaces were not clean. The next day I told the front desk and asked that they clean the room and vacuum. When I came back from the event, the same food particles were on the rug, surfaces were still dirty, and they took the half roll of toilet paper away (why?). luckily there was an unopened new roll under the sink. They did however change the towels. I didn't make a fuss because my stay was already half over. That night, my wife and daughter visited me and wanted to see the room. We got out of the car and the air was full of pot smoke (we were close to the smoking area). then we walked in the door and there were two ladies rolling a blunt in the hallway. Or maybe they were just putting tobacco back in their cigar. Anyway, I told my 10 year old daughter to not pay attention to it and we went up to the room. So anyway... I dont think I would every stay there again. Hopefully my experience is the exception.
Stayed 3 nights in Oct 2024

6/10 Okay

Kirsten

Stayed 1 night in Sep 2024

8/10 Good

alfonzia

Stayed 6 nights in Sep 2024

10/10 Excellent

Elexyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were so amazing!!!! Very friendly staff! Will be going back!
Stayed 1 night in Oct 2024

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, safe, clean and close to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Gage

Stayed 1 night in Sep 2024

10/10 Excellent

Latricia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Random

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again no matter the rates
Stayed 1 night in Sep 2024

8/10 Good

Random

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this
Stayed 1 night in Sep 2024

8/10 Good

Random

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem with staff. Very efficient and professional
Stayed 3 nights in Oct 2024

10/10 Excellent

kidara

My room was GREAT!
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Disliked: Cleanliness
C heck in was ok. The tub/shower was dirty. Had to run the water for a long time to get hot water and the water pressure was horrible. Skipped using the shower that I was looking forward to for these reasons.
Stayed 1 night in Sep 2024

2/10 Terrible

Tracy

Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024