Candlewood Suites Richmond North Glen Allen, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪7 min walk‬
  • The Crossings Golf Club
    ‪3 min drive‬
  • Lewis Ginter Botanical Garden
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

Standard Suite

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 5
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (1 Queen)

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Glen Allen hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen, an IHG Hotel offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Candlewood Suites Richmond North Glen Allen, an IHG Hotel is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel

Candlewood Suites Richmond North Glen Allen, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 596 reviews" "
Rating 8 - Good. 177 out of 596 reviews" "
Rating 6 - Okay. 91 out of 596 reviews" "
Rating 4 - Poor. 55 out of 596 reviews" "
Rating 2 - Terrible. 68 out of 596 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A lovely stay, the room was clean. We stayed in a King suite and I have say it was a pleasant stay. The suite came with a large living area and nice size counter area with mini fridge. The living area connects to a large bathroom, with big vanity and shower area and jetted tub. The bedroom was open with a very comfortable bed. I didnt care too much for the breakfast, overall our stay was pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jessi

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and room but y’all don’t have breakfast for the price i paying the room cuz i nedvgttt boom trdd.
Stayed 1 night in Sep 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quick stay
One night quick stay. Spacious room, beds were comfortable, and room was clean. Our room was by the interstate so we could hear the traffic, but that was the expected.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Dod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically asked for a NON-SMOKER’S room. But they gave me a room that was still reeking of cigarette smoke despite the cleaning. I didn’t stay there. I checked out. They promised a refund that I am still waiting for
Stayed 1 night in Oct 2024

8/10 Good

Julio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice thanks
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

BYRON, Lynchburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sherry

Stayed 1 night in Sep 2024

4/10 Poor

Emily

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Cmdr.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There we're alot of restaurants and stores within 30 minutes of walking distance. Extremely convenient for short and long stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Sep 2024

10/10 Excellent

DeShown

Stayed 1 night in Aug 2024

8/10 Good

Melinda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff waa nice but i was staying with dogs and not happy to be on the 5th floor. Their pet fee is too high.
Stayed 1 night in Aug 2024

6/10 Okay

Anshonique

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Staff & service, amenities
The whole place had a musty dirty sock smell.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property smelled like Marijuana smoke everywhere. All the floors and countertops were sticky. Carpet looked like it had not been cleaned in years. Totally sketchy area. We coildnt get out of there fast enough
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
The only thing I did not like about my stay was that my room didn't have a blackout curtain at the window and it usually is one at the window when I stay there.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness
Weekend
Would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
My extended family members stayed here for one night due to an event in the area. Check in was quick, size of room was nice because the rooms had a kitchenette. Comfort of bed was good, bed sheets clean but mattress underneath was really dirty. Overall hotel cleanliness was subpar- the common areas such as lobby, hallways and elevators were especially dirty- definitely looked like no one has vacuumed the carpet in a long time. Some parts of the hotel smelled really bad, including some of the guest rooms.
Stayed 1 night in Jul 2024

6/10 Okay

dragana

Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca L

Disliked: Property conditions & facilities
Shampoo and soaps were broken. Older furnishings. Good to price.
Stayed 1 night in Jul 2024

8/10 Good

Damon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The staff was easy to work with and it was very close to where I needed to be for the weekend. The only issue we had was that the A/C unit leaked and made the carpet wet. I told the staff and they went to check on it right away.
Stayed 2 nights in Jul 2024

2/10 Terrible

Linda

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024