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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Interior
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪7 min walk‬
  • Lewis Ginter Botanical Garden
    ‪8 min drive‬
  • Richmond Raceway
    ‪13 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

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May 7 - May 8
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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Glen Allen hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Candlewood Suites Richmond North Glen Allen by IHG is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 211 out of 615 reviews
Rating 8 - Good. 184 out of 615 reviews
Rating 6 - Okay. 91 out of 615 reviews
Rating 4 - Poor. 56 out of 615 reviews
Rating 2 - Terrible. 73 out of 615 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

LAURA, HOWELL

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Booked a suite. No extra sheets or second remote for two TVs. Front desk was not available the whole time sign was up that they would be right back. Found drugs and a lighter in the fold out couch.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Donald

Stayed 1 night in Dec 2024

4/10 Poor

Shanna

Business traveler
Disliked: Cleanliness, property conditions & facilities
The elevator, the hallways, the rooms all smelled strongly of weed. Everything was very run down. The room smelled too and the bathroom sink was stopped up. I didn’t even take a shower because everything was so dingy. I would not stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, amenities
The lights in the kitchen area needed replacing and the curtains had holes

8/10 Good

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for two nights and it was an ok stay but the room and the hotel overall was not very clean
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Barely adaquate, not what I expected from chain

THere was a musty smell in the room, the refirdgerator did not work and had not for a long time based of the smell inside the derilict device. Unsure of HVAC functionality. Poorly stocked amenities in the room, ie coffee and sweetners. Also applied to coffee supplie in the lobby. Staff was friendly.
Stayed 2 nights in Nov 2024

6/10 Okay

Aiden

Stayed 1 night in Oct 2024

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Lamont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Cleanliness

Rooms were very clean and neat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A lovely stay, the room was clean. We stayed in a King suite and I have say it was a pleasant stay. The suite came with a large living area and nice size counter area with mini fridge. The living area connects to a large bathroom, with big vanity and shower area and jetted tub. The bedroom was open with a very comfortable bed. I didnt care too much for the breakfast, overall our stay was pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jessi

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and room but y’all don’t have breakfast for the price i paying the room cuz i nedvgttt boom trdd.
Stayed 1 night in Sep 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quick stay

One night quick stay. Spacious room, beds were comfortable, and room was clean. Our room was by the interstate so we could hear the traffic, but that was the expected.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Dod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically asked for a NON-SMOKER’S room. But they gave me a room that was still reeking of cigarette smoke despite the cleaning. I didn’t stay there. I checked out. They promised a refund that I am still waiting for
Stayed 1 night in Oct 2024

8/10 Good

Julio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice thanks
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

BYRON, Lynchburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024