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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Interior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪5 min walk‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Suite

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Glen Allen hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Candlewood Suites Richmond North Glen Allen by IHG is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 223 out of 652 reviews
Rating 8 - Good. 194 out of 652 reviews
Rating 6 - Okay. 95 out of 652 reviews
Rating 4 - Poor. 61 out of 652 reviews
Rating 2 - Terrible. 79 out of 652 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Payment

Would not accept cash
Stayed 3 nights in Apr 2025

8/10 Good

Cherie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was decent but overpriced.

Overall a little overpriced for what you get. The hotel needs some updates there were several things that did not work great such as the toilet running which maintenance fixed during my stay, the air conditioning unit did not want to stay on very long and so the room got hot and you had to keep going over to the thermostat and changing it 1° to get it to cut back on. And the knob on shower that changes it from tub to shower did not really work and so therefore the shower and the tub water were on and that made the shower head not have as much pressure as it could have. If you're someone who is a light sleeper this might not be the place for you also because it is right next to the interstate for me that wasn't a problem but it is loud. Overall though it is a clean hotel and has friendly staff and since the rooms are sort of like efficiency apartments it allows you to have all of the items that you might need to cook or to eat. $150 for the night after taxes though was a little steep for it needing some updates
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025

8/10 Good

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and nice. Room was great. Price was terrific for the room. I left somethings behind and staff was very diligent and helpful in contacting me and getting it back to me.
Stayed 1 night in Mar 2025

2/10 Terrible

Theopolous

Stayed 1 night in Apr 2025

8/10 Good

EUNKYU

Liked: Staff & service
Please!Fix AC system Fan make big noise
Stayed 1 night in Mar 2025

8/10 Good

Dawn Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Latisha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Rebekah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells like cigarettes. Our first room was wrong, and they gave of 2 double beds. The reservation was for a queen bed. The room is disgusting. Couch is stained and ripped. Dog hair left on our bed.
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Traveled with family
Liked: Staff & service
The hotel is RIGHT on I-95 and there is no soundproofing. the windows are thin and the noise is constant. If you want a good night's sleep, don't stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long Term Stay places can seem a bit frightening with the contractors and heavy equipment The rooms were clean, and had everything we needed. Beds are clean and perfect. The showers are strong and the water is hot! The kitchen area is stocked and clean. Free internet. Free Laundry. Free coffee in the morning. Gym to exercise. All the good things.
Stayed 7 nights in Mar 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Alfonso

Stayed 4 nights in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the front door. People / Staff are very nice and understanding. Enjoyed the laundry room- etc. The rooms are great! Beds are clean and very comfortable. Great access in the kitchens, Huge TV, hot water and clean bathrooms. DON'T LIKE. Area against the interste.....LOTS of trash in the parking lot....
Stayed 7 nights in Feb 2025

10/10 Excellent

Nidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025

2/10 Terrible

Brenda

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

LAURA, HOWELL

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Booked a suite. No extra sheets or second remote for two TVs. Front desk was not available the whole time sign was up that they would be right back. Found drugs and a lighter in the fold out couch.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Donald

Stayed 1 night in Dec 2024

4/10 Poor

Shanna

Business traveler
Disliked: Cleanliness, property conditions & facilities
The elevator, the hallways, the rooms all smelled strongly of weed. Everything was very run down. The room smelled too and the bathroom sink was stopped up. I didn’t even take a shower because everything was so dingy. I would not stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, amenities
The lights in the kitchen area needed replacing and the curtains had holes

8/10 Good

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024