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Candlewood Suites Richmond-South, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Richmond-South, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout drapes
Exterior
In-room safe, desk, laptop workspace, blackout drapes
BBQ/picnic area

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4301 Commerce Rd, Richmond, VA, 23234
  • Hunter Holmes McGuire VA Medical Center
    6 min drive
  • Victory Bar & Grill
    2 min walk
  • Richmond Main Street Station
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 480 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 360 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites Richmond Airport, an IHG Hotel

Pet friendly
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is $84
per night
$98 total
includes taxes & fees
Jan 8 - Jan 9
Candlewood Suites Richmond Airport, an IHG Hotel

About this property

Candlewood Suites Richmond-South, an IHG Hotel

Richmond hotel with in-room kitchens
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Richmond-South, an IHG Hotel offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite parking is available (surcharge).

Candlewood Suites Richmond-South, an IHG Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 423 reviews" "
Rating 8 - Good. 127 out of 423 reviews" "
Rating 6 - Okay. 52 out of 423 reviews" "
Rating 4 - Poor. 36 out of 423 reviews" "
Rating 2 - Terrible. 49 out of 423 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 4 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic, room was clean. Recommended.
Stayed 2 nights in Sep 2024

2/10 Terrible

Dan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concert cancelled and property wouldn't honor cancellation despite telling me that they were fully booked. Never got to check in anyway
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Taisha

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotels when visiting this area. It is the best value for your money. The 1 bedrooms suites are spacious and comfortable. Convenient to the outlets and Disney property.
Stayed 1 night in Sep 2024

6/10 Okay

yvette

Disliked: Cleanliness, property conditions & facilities, room comfort
Out bed mattress was no good. When you get in the bed mattress fall in and you end up in the middle. Roach in the bed
Stayed 3 nights in Aug 2024

10/10 Excellent

Quinshawn Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel and I can’t lie I enjoy every moment when I arrive. When it come to the staff I give Melissa and Brian is very respectful always greets you with a smile makes sure to ask if you need anything and is everything ok with my staff. if you have questions explains everything in details communication skills on point I enjoy. I give both of them a 10 for their outstanding customer service skills hands down. I can’t wait to book again this is the best spot to book n enjoy your stay. Thank you both for the outstanding experience💕💕💯💯
Stayed 2 nights in Aug 2024

10/10 Excellent

elijah

Stayed 1 night in Aug 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent service Could have used less pot smell in the halls walking to the room And some more breakfast items Always running out
Stayed 2 nights in Aug 2024

10/10 Excellent

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would stay here again again very nice room for very nice price
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, property conditions & facilities
There was a lot of dust in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Jhen

Great stay
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mostly comfy and pleasant
Super cute and functional room, great shower. Neither of us thought the bed was comfortable, but others may. He thought it was too soft and i thought it was too hard. Breakfast is pitiful, so if youre a morning protein person, plan to look elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

ajibola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem i have with my reservation at candlewood suite richmond VA is ithat booked a room with two queens beds and i was given a room with a queen bed and the receptionist told me that is king size. Queen size bed is king size bed at candlewood Suites richmond VA.
Stayed 1 night in Aug 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarms are not maintained well and the air conditioning has mold smell when turned on
Stayed 1 night in Aug 2024

10/10 Excellent

Sylicia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very clean and vey quiet the staff was awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaylyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great but it’s just not located in the nicest area.
Stayed 2 nights in Jul 2024