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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Enjoy al fresco dining and social gatherings in this patio area with a grill and seating for relaxation.
Relax in a stylish room with a large bed, flat-screen TV, and a bedside table with a lamp.
Stylish building with a brick facade and flat roof, featuring multiple windows and a parking lot.
Effortlessly cook and entertain in this well-equipped kitchen with appliances and ample counter space.
Welcome to our lobby, featuring a comfortable sofa, reception desk, and framed artwork.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪2 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(13 reviews)
  • 524 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(45 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

10.0 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax in our welcoming lobby, featuring a spacious seating area and comfortable armchairs.

Wingate by Wyndham Richmond Short Pump

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1752)
$111 nightly
The price is $111 total
includes taxes & fees
Wingate by Wyndham Richmond Short Pump

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen hotel close to Short Pump Town Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Glen Allen-Short Pump by IHG offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Complimentary uncovered self parking is available on site.

Candlewood Suites Glen Allen-Short Pump by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 681 reviews
Rating 8 - Good. 158 out of 681 reviews
Rating 6 - Okay. 61 out of 681 reviews
Rating 4 - Poor. 26 out of 681 reviews
Rating 2 - Terrible. 18 out of 681 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

R

Business traveler
Liked: Staff & service
Has great dining options and shops within walking distance. Refrigerator in room noisy (probably older), wood flooring needed cleaning. Staff was very pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities
All good
Stayed 1 night in Mar 2025

8/10 Good

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Near (walking distance) from everything Grocery stores, shopping, lunch/dinner etc
Stayed 3 nights in Mar 2025

6/10 Okay

Elisa and Rico

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was outdated, especially compared to the other hotels in the area. I’ve stayed at numerous IHG properties, and this one was unlike the rest. While it met our needs for the few days we were there, I don’t believe we’ll be returning to the location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandru, Hazleton

Stayed 1 night in Feb 2025

4/10 Poor

Sabrina

Traveled with family
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness
Good for a few days stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, fight broke out outside of lobby in middle of night. Open marijuana use and smoke in lobby and around common areas. Room was dirty and bugs in bathroom. Was during large soccer tournament so property and area was busy. No refunds and limited other properties available.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Okay Stay

Our stay was just okay. I would not stay again. Our room was the very first room down the hall from check-in, across from the snack area, and next to the BBQ area, so it was not very quiet. Also, the ice machine and fridge were loud and woke me several times. The fan bathroom sounded broken. The shower area was full of hair. The TV was a bit small for being so far across the room. The room size was nice and the staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark A

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Anna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Business traveler
Liked: Staff & service, amenities
Property could use some attention, not as thorough cleaning as I would have liked, recliner and chairs looked dirty
Stayed 9 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Naeemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bianca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable. For the price, overall, it was a good deal. I thought they had a continental breakfast but they don’t. Although they have a mini store to buy items. Evidently this is an extended stay hotel which I wasn’t aware of. But I’d stay again with bringing more snacks along as there is a full kitchen in your room.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, efficient and available. We just stayed one night but with the kitchenette and plenty of workspace i see that it would be good for multiple day stays for work. Nothing fancy, just good basic comfy usable space. My only suggestion is this: there are 4 sleeping pillows on the bed and they are all pretty firm. It would be great if two of them were soft.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service
Clean, a little run down
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Good roadside hotel

Great hotel off of i95 for people bringing pets. Quiet and safe.
Stayed 1 night in Dec 2024

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2025