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Comfort Inn Chester - Richmond South

2.5 star property

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Photo gallery for Comfort Inn Chester - Richmond South

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$90
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
2100 W Hundred Rd, Chester, VA, 23836
  • Place, Parker's Battery Park
    ‪9 min walk‬
  • Place, Virginia Commonwealth University
    ‪16 min drive‬
  • Place, Short Pump Town Center
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Room, 1 King Bed, Accessible, Non Smoking

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(32 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn Chester - Richmond South

Chester hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite.
Comfort Inn Chester - Richmond South offers 122 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Chester - Richmond South features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Inn Chester - Richmond South has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Don Pepe - This restaurant specializes in Mexican cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Don Pepe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Chester
Comfort Inn Hotel Chester
Comfort Chester Richmond South
Comfort Inn Chester Richmond South
Comfort Inn Chester - Richmond South Hotel
Comfort Inn Chester - Richmond South Chester
Comfort Inn Chester - Richmond South Hotel Chester

Comfort Inn Chester - Richmond South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 304 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Valérie

Stayed 1 night in Dec 2025

10/10 Excellent

Londeaka

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price I paid for my room compared to other hotels was great
Stayed 3 nights in Dec 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Visit of All Time! This place was without a doubt the worst hotel we have ever been to. We lasted about 15 minutes before having to change hotels. And Hotels.com is refusing to refund us. This place is not as advertised. It’s advertised as smoke free but they let their guests smoke throughout the hotel From the moment we walked into the door we were hit with the smell of cigarette smoke. No one was at the front desk and the phone was ringing off the hook. We finally got our room key and went to our floor and the smell of cigs got so much worse. People were ripping cigs in multiple rooms on our floor. Children were screaming from inside different rooms. Lights were flickering. I felt like I entered the Twilight Zone. Then we finally got to our room and the place was disgusting. There were bloody boogers on the wall. Gross white stains on the chair (yeah it was that type of stain). The ceiling was also disgusting with spider webs. And the bathroom still had someone else’s trash in it. I’m actually considering never using hotels.com because of how poorly they handled this situation. I wish anyone peace that stays a night at this cancer acceleration center.
Discolored chair
Bloody booger
Bloody boogers
Ceiling
Stayed 1 night in Dec 2025

2/10 Terrible

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet did not flush I reported it no one ever came the toilet flooded I was unable to use the bathroom
Stayed 2 nights in Nov 2025

6/10 Okay

Tina, Frederick

Traveled with partner, Traveled with family
Liked: Staff & service
The property was old and needed work. The back door wasn’t locked. The carpets were old and stained. The bathroom, the room and the breakfast area were all well kept and clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were assigned had sink full of dirty water. Requested accessible room on first floor if possible!! Assigned to 3rd floor with elevator way down hall!! Moved to first floor after reporting dirty water etc. poor lighting in room. Unable to regulate temperature properly! Breakfast area crowded. No creamer for coffee. Ironing board in room but no iron! Older mismatched furniture! Only one light working in bathroom! Totally dissatisfied with place and personnel ! Definitely would not recommend it!!!
Stayed 1 night in Nov 2025

6/10 Okay

Shameka

Traveled with family
Liked: Staff & service, amenities
Upon check-in, I had forgotten to add a person to my reservation and they were accommodating. Now the room I was given still had the previous persons belongings left behind on the nightstand, which I threw away. The staff was friendly and helpful and offered a good selection. I did end up checking out earlier than anticipated to mold in the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Madior

Stayed 1 night in Nov 2025

4/10 Poor

Jayla

Stayed 1 night in Nov 2025

2/10 Terrible

Shawntae

Old, smells moldy
Stayed 1 night in Oct 2025

6/10 Okay

Jovo

Stayed 1 night in Nov 2025

6/10 Okay

Dre

Business traveler
Heater needs fixing
Stayed 1 night in Nov 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Nov 2025

4/10 Poor

Samantha, nutley

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe .the door open without a key card . And the loca inside was broken
Stayed 1 night in Nov 2025

8/10 Good

JONATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff was nice
Stayed 2 nights in Oct 2025

2/10 Terrible

John

Disliked: Cleanliness, room comfort
Good choices but out of items. Front desk man was not helpful when it came to 3 issues. Parking lot was being paved so not many spots available.
Stayed 1 night in Nov 2025

4/10 Poor

Rob, Winston-Salem

Liked: Cleanliness
Disliked: Staff & service
There was nothing to like about this place. Stopped over on an overnight road trip. The price seemed right, but after my stay, I feel ripped off. The young guy who checked me in either hated his job or hated guests or both. I don’t need a bubbly personality, but in the hospitality industry, one expects . . . well, hospitality. Even a little. I found my room, despite the surrealist non-helpful sign (see photo). I was given an accessible room even though I deliberately reserved a NON-accessible room because they are the worst if you don’t require one. It was late and I had all my gear in hand so did not feel like interacting with Mr. Sunshine again. The lighting in the room left a lot to be desired with confusing switches and cool white, industrial-feeling light bulbs. They had plugged the alarm clock into a switch-controlled outlet, so that was on the blink. The lighting in the bathroom was awful. Extremely dim and the only light that was available to light the walk-in shower was a heat lamp on a timer. The A/C controls seemed to do nothing, so the room remained coolish, but damp. The TV control was so slow, I gave up surfing and just settled eight channels in. When I went to get in bed, all the pillows were square, throw pillow sized. I hoped they were just folded or something, but they resisted my attempts to enlarge them. The guests were noisy, talking loudly on the phone in the hallway at 6a and carrying on in their rooms. I’d give it a miss.
Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Beverly A

Traveled with family
Disliked: Amenities
Rather not say.
Stayed 1 night in Oct 2025

2/10 Terrible

CARLENE

Disliked: Staff & service
I’m so disappointed in this hotel. I was unable to check in and keep the reservation due to going into labor on the same day of checking in. I spent 10 days in the hospital after having a premature baby due to unforeseen complications. After being discharged. I called the hotel to explain and provided proof of my hospital stay. Which dated the exact date I had to check in and they refused to refund/ voucher. The hotel manager was very rude and hanged up on me mid conversation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Gevonda

Stayed 1 night in Aug 2025

2/10 Terrible

Gevonda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was horrible! They also could not accommodate me when I asked to switch my room due to it being noticeable BLOOD on the linen!
Stayed 1 night in Sep 2025

2/10 Terrible

Darrick

Stayed 1 night in Sep 2025

6/10 Okay

Fran

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025