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Comfort Suites South Park

2.5 star property

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Photo gallery for Comfort Suites South Park

Enjoy a serene view of the river and surrounding landscape from the balcony.
Relax in a spacious lounge area with a large sofa, armchairs, and a kitchenette.
Two double beds with white linens and throw blankets, a wooden headboard, and a desk with a chair.
Enjoy dining in this stylish indoor space with multiple tables and chairs, a high ceiling, and large windows.
Enjoy al fresco dining with a fully equipped barbecue grill and beautiful garden surroundings.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
931 South Ave, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪18 min walk‬
  • Virginia State University
    ‪5 min drive‬
  • Rogers Stadium
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Balcony view

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

8.0 out of 10
Very good
(10 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, Multiple Beds

8.4 out of 10
Very good
(35 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites South Park

Colonial Heights hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and a computer station.
Comfort Suites South Park offers 92 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites South Park
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Hotel Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel Colonial Heights

Comfort Suites South Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Haralambos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to good shopping and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, cozy room with the balcony, good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful hotel, and breakfast was great!!
Stayed 2 nights in Apr 2025

6/10 Okay

Keyera

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful thank you everyone was a pleasure and a blessing to
Stayed 4 nights in Apr 2025

2/10 Terrible

Robbin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff infriendly. Room was not clean. I dropped something & was looking for it. It haad rolled under night stand, where I found trash also. Window had shear curtains. Could not close other cirtains. Not good especially for single women. Room door would not lock from outside. Maintenance did fix immediately. Waited 10 minutes at front desk to check in before anyone came to desk. They were in back talking. This is a military town but they would not give me a military discount even through I had an ID. Disgrace toward military personnel, which is most of there business. I have stayed at Comfort Inn in many areas and always received my discount. I tried to call front desk on night to ask a question. Tried 4 times and no one answered. I let it ring for approximately 2 minutes each time. Glad it wasn't an emergency.
Stayed 2 nights in Apr 2025

2/10 Terrible

chana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We arrived late in the evening, and upon entering our room were met with the overpowering smell of cigarette smoke. Not like someone had smoked in the room, but like 10 people had smoked in the room and no one opened any windows. Both myself and my daughter have asthma, and there was no way we could sleep in there. When I went to the front desk to be switched to another room, he was unable to provide one due to the hotel being booked. I will say that he didn't even seem surprised though; as soon as I requested another room his response was "oh- I can just check you out instead", with complete nonchalance. When I explained that we were tired after having driven for seven hours to get there (traffic and construction), he then explained that the hotel was full. I ended up spending the next hour calling around to find another hotel to stay at, and we didn't get to bed until 1am for our 8am event. He was nice though, and even typed a letter explaining why we checked out right after checking in so that I could submit this along with my refund request. Incidentally, I'm still awaiting that refund, but I haven't stopped calling about it. This was a major disappointment.
Stayed 1 night in Mar 2025

6/10 Okay

Ava

Stayed 2 nights in Mar 2025

6/10 Okay

Omolara

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Lorraine

Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

Shanise

Traveled with family
Liked: Cleanliness, amenities
The property is very clean and nice and up-to-date. The staff are wonderful and very communicative. They have this grapefruit juice that is the absolute best. Thanks to the staff for making it for me. I enjoy it every single stay❤️❤️
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Excellent clean big rooms beautiful bathroom great place to stay
Stayed 3 nights in Mar 2025

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mercy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kateryna

Traveled with family
Disliked: Cleanliness, amenities
Unfortunately, the cleanliness of the room did not meet our expectations. Specifically, we found the room to be unclean and not sanitary, which made our stay quite uncomfortable. As my son has asthma, the situation was particularly challenging for us, as the condition of the room affected his ability to sleep properly. We attempted to address this during our stay, but the circumstances made for a very difficult night.
Stayed 1 night in Mar 2025

8/10 Good

alfred

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My room was great and the staff was very friendly but I was there for nine days and didn't get room service a single time
Stayed 9 nights in Mar 2025

10/10 Excellent

Arnae

Stayed 2 nights in Mar 2025

10/10 Excellent

kristian

Stayed 5 nights in Mar 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The experience was pretty good!!! Front Desk was clean and friendly!! Curb appeal was ok. Breakfast was good and Check out was ok
Stayed 2 nights in Mar 2025

10/10 Excellent

OLUSOLA

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities, room comfort

Very comfortable bed

Great hot breakfast and very comfortable bed and pillows. The bathroom could have been cleaner. The shower floor was textured and needed to be scrubbed with a brush to get rid of soap scum. There was also mildew in the caulk
Stayed 1 night in Mar 2025