Comfort Suites South Park

2.5 star property

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Photo gallery for Comfort Suites South Park

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Balcony view
BBQ/picnic area
Free buffet breakfast
Studio Suite, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning
$124
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
931 South Ave, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪18 min walk‬
  • Virginia State University
    ‪5 min drive‬
  • Rogers Stadium
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

8.0 out of 10
Very good
(10 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds

8.4 out of 10
Very good
(37 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites South Park

Colonial Heights hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and a computer station.
Comfort Suites South Park offers 92 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites South Park
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Hotel Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel Colonial Heights

Comfort Suites South Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon making a last minute reservation, the staff was very nice and the customer service was great! Definitely recommend staying here!!
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, convenient location for food, and shopping. Staff were friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, room comfort
Everything was good except air conditioner. I think new filters are needed.
Stayed 4 nights in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very sweet and accommodating
Stayed 1 night in May 2025

8/10 Good

Agueda, Redlands

Stayed 1 night in Jun 2025

8/10 Good

Fatima

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in May 2025

8/10 Good

Alicia

Liked: Amenities, property conditions & facilities
Clean surroundings, service was great very polite!
Stayed 2 nights in May 2025

2/10 Terrible

Ruthy

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower and bathroom was filthy.
Stayed 4 nights in May 2025

10/10 Excellent

Jaehee, Bayside

Stayed 3 nights in May 2025

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Melody

Even though Expedia listed this as a hotel with pool and indoor pool, there was NO pool. I had reserved this promising my 6 year old grandson a pool. I was completely misled regarding the amenities, the front desk said they have asked the third party booking companies to update but it is not in their best interest to do so. Money grab?
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2025

4/10 Poor

Shondell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was smells and linen was itchy Need improvement in breakfast
Stayed 3 nights in May 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darren T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food choices near
Stayed 4 nights in Apr 2025

6/10 Okay

Lewis

Stayed 2 nights in Apr 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how nice and clean the suite.Bed was so comfortable. Breakfast was good I didn’t like that pool was no longer available
Stayed 3 nights in May 2025

2/10 Terrible

Rashonda

Stayed 2 nights in May 2025

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop on our way to DC. Easy location with lots to do around the area. Nice & clean! Balcony is a plus too!!!
Stayed 1 night in May 2025

6/10 Okay

Bee

Traveled with family and small children
It’s tough to rate this hotel fairly because we never made it past the lobby. The location is excellent—within walking distance of everything a tourist might need. However, we ended up canceling our reservation because the pool was out of service, which was a major factor in our decision to stay there. Unfortunately, this closure was not communicated in advance, nor was it updated on the hotel’s website. That said, the staff was very friendly and apologetic about the oversight and handled the situation professionally. I can’t speak to the rooms or cleanliness beyond the lobby, so this review is based solely on our brief interaction with the staff and the unexpected inconvenience.
Stayed 2 nights in Apr 2025