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Comfort Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites

Exterior
Exterior
Reception
Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
421 Commerce Road, Richmond, IN, 47374
  • Richmond Mall
    3 min drive
  • Glenn Miller Park
    4 min drive
  • Hayes Arboretum
    5 min drive
  • Richmond, IN (RID-Richmond Municipal)
    16 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 484.4 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Classic Inn

Pool
Breakfast included
Pet friendly
Kids pool
4.1 out of 5, Very Good, (1002)
The price is $93
per night
$105 total
includes taxes & fees
Jan 7 - Jan 8
Best Western Classic Inn

About this property

Comfort Suites

Richmond hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number in484

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 392 reviews" "
Rating 8 - Good. 45 out of 392 reviews" "
Rating 6 - Okay. 19 out of 392 reviews" "
Rating 4 - Poor. 8 out of 392 reviews" "
Rating 2 - Terrible. 7 out of 392 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bridgiette

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed 1 night. The room Was fine however the bathroom was not clean. Floor was sticky and had hair on it. The shower doors were smeared as was the mirror. Not the best at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel I have stayed at on the road in a while
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
The hotel is exceptional. My second stay. The manager was almost always there both times. He seems to have a wonderful demeanor with his staff and guests. The hotel is new, clean, very well appointed. The outside, separate spaces with comfortable seating around beautiful gaslight pits is an easy place to have friends (or alone, as I did). Best place in Richmond!
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with partner
Excellent stay! Room was clean. Bed was comfortable. Quiet room Enjoyed the nice fire pits. Breakfast was ready and warm. Keep up the good work!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great, new hotel. Convenient location, and bed was comfy. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer, Frankfort

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, spacious and clean. Breakfast was disappointing in terms of quality. Coffee is machine coffee which was terrible.
Stayed 1 night in Sep 2024

6/10 Okay

Jaime, Wentzville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility looks brand new. My only compliant was the scent of room refresher in the hallways and common areas of the Hotel was too strong. The scent is not noticeable in the rooms so was not a problem in that regard.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and fresh. Very nice establishment.
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and fancy.
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Traveled with partner
Liked: Amenities
The poor desk clerk was all alone and working hard but it was quite a long wait to get checked in.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed brand new!!
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Aug 2024

6/10 Okay

Daniel, DUBLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few things. Window blind did not work. The ledge on the window had peeled up paint and plaster. But worst was the shower curtain had black spots and a large yellow stain across the bottom. Breakfast was not good however the girl tending it was very nice. Hotel needs to pay more attention to detail.
Stayed 1 night in Aug 2024