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Comfort Suites Richmond East

2.5 star property

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Photo gallery for Comfort Suites Richmond East

Exterior
Front of property
Lobby
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$101
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(62 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Richmond East

Richmond hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites Richmond East offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Richmond East features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites Richmond East is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number in484

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 521 out of 663 reviews
Rating 8 - Good. 86 out of 663 reviews
Rating 6 - Okay. 28 out of 663 reviews
Rating 4 - Poor. 15 out of 663 reviews
Rating 2 - Terrible. 13 out of 663 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. There was some noise from nearby music late at night, but otherwise a perfect place to stop while driving across the country. The breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure was lacking! However the gentleman that handles the breakfast buffet was amazing best breakfast we have ever had at a hotel were breakfast is included!
Stayed 1 night in Sep 2025

10/10 Excellent

Reuben

Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, good coffee in the morning. What more could you ask?
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my last stop in a 10 day travel and by far the best hotel. The room was fabulous, the staff was friendly and helpful. The free breakfast was the best I’ve ever seen in a hotel. I would give this hotel a 10 out of 10!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the do not disturb sign is on the door at 9:30 on the day of checkout, housekeeping should not be knocking on the door. The guy cleaning the wall outside the elevator needs to pull up his pants. We don’t want to see your underwear-there’s literally no point in wearing pants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amber

Stayed 2 nights in Sep 2025

8/10 Good

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities
The parking lot had been 1/2 paved and there was no handicap parking available
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous it was clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Reuben

Stayed 2 nights in Jul 2025

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About to make reservations for the third time. My experiences at this hotel have been excellent so far, and I’m looking forward to the same for m next visit. Great value for the $!
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Asphalt sealing parking lot a little inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Check-in took a long time but Michelle stepped in and got us taken care of!
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, great staff!

Easy to get to, friendly staff, room was quiet, up-to-date, clean and comfortable. Good breakfast with more variety than usual. This was a great stopover hotel and a pleasant experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

CLAYTON

Stayed 1 night in Sep 2025