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Courtyard by Marriott Richmond West

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond West

Reception
Lobby
Property amenity
Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet friendly
$106
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
6400 W Broad St, Richmond, VA, 23230
  • Place, Colonial Shooting Academy
    ‪6 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪19 min walk‬
  • Place, Shops at Willow Lawn
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Living area | TV, pay movies

Suite, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | TV, pay movies

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,004 reviews
Holiday Inn Express Richmond - Midtown by IHG

About this property

Courtyard by Marriott Richmond West

Richmond hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1216 square feet (113 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Courtyard by Marriott Richmond West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Reviews

Courtyard by Marriott Richmond West Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 765 reviews
Rating 8 - Good. 244 out of 765 reviews
Rating 6 - Okay. 84 out of 765 reviews
Rating 4 - Poor. 40 out of 765 reviews
Rating 2 - Terrible. 13 out of 765 reviews

Reviews

8/10 Good

Tonya

Stayed 1 night in Sep 2025

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Traveled with group
Liked: Property conditions & facilities, room comfort

Mostly good.

I sent my adult children to Richmond for a concert. I prepaid the hotel room in put it in my oldest's name. They still had a complicated check in. It took multiple phone calls, texts, and email searches to get them checked in. None of my emails had a confirmation number, just a reservation number. The checkin process needs to be easier, especially when parties are traveling out-of-state.
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom

When taking the shower, the water drains in the shower and them comes up in the drain on the bathroom floor, making it unsafe for anyone walking in or out of the bathroom, with water all over the floor. I did speak with the front desk personnel and they said they would check it out.
Stayed 2 nights in Aug 2025

6/10 Okay

Kristen

Liked: Cleanliness
Upon check-in, I was told that breakfast would be down downstairs from 7 to 10 o’clock. It was my impression that there was a continental breakfast. Once we arrived downstairs in the morning, the options were a beverage, an extremely limited food that you had to pay for.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well located to shops. Staff friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Desiree

Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Traveled with partner
Disliked: Amenities, property conditions & facilities
I never felt entirely safe in the part of town at this location. Always made certain that I was in before dark. Staff checking in was very nice, otherwise never saw a soul. Parking was very isolated and scary. The hotel itself is very outdated and looks like something from the 1970’s. Would not stay again.
Stayed 5 nights in Aug 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the Jersey hotel

We were in the area for a concert. We chose this hotel for a couple reasons, one being that it didn't charge for parking. Overall the hotel was nice. It had a decent lobby you could use. Even after the food area was long closed, the staff had no problem with us eating our after concert meal in the lobby. If I had to pick a fault, it wasn't anything they did wrong. Our AC quit working and our room was hot, but we were all too tired at midnight to do anything about it. I alerted staff in the morning and they said they'd have moved us, had they known. Again, this is 100% our fault for not wanting to move. Beds were comfy. No weird smells. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The staff was friendly and helpful and made we had clean stuff
Stayed 3 nights in Aug 2025

8/10 Good

Stephany

Traveled with family
Liked: Amenities
Property was nice. A little older but still nice. Bistro food was expensive though. Wish they had a breakfast included. Staff was very nice and accommodating. Great customer service.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Great location to RVA Needs to be refreshed
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is one clean hotel.

Thank you for welcoming us to your hotel. I like Courtyard by Marriott because they are usually clean and kept up. The Richmond West was above my expectations. Every place you went you saw the hard work of the staff. The rugs, tables, lounge areas, clean. Hallways, bathrooms, hotel room, hotel rugs and bathrooms were clean. Thank you again for paying attention to the details! Upon arrival the staff were so kind and friendly. We were told about the restaurant and bar. After settling in our room we went to the restaurant. The menu is limited but but ample enough for a quick dinner. They had a Grilled Cheese Sandwich and Tomato soup our favorite. The meal was very tasty. Perfect comfort food after a very long drive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

Barika

Liked: Staff & service
Disliked: Amenities
Overall the property is clean and comfortable however the inoperable pool area is an eyesore as you sit on the patio and it needs some attention.
Stayed 2 nights in Aug 2025

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eula Mae, North Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Are very good
Stayed 7 nights in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Poppy

Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean and quiet and staff was friendly, but pillows were lumpy and furniture was in need of updating.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jerome and Bryan were excellent at the front desk. Bryan checked us in so quickly and had a wonderful disposition. When we needed to extend our stay for an extra night, Jerome made it so easy and he was so pleasant to deal with. The service at the Bistro was also excellent! Friendly people who made us feel at home after an 11 hour drive. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. We had a good time.
Stayed 6 nights in Jul 2025

10/10 Excellent

Willy

Traveled with family
Disliked: Amenities
We stayed for 2 nights it was quiet, and no one bothered us
Stayed 2 nights in Jul 2025

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

2/10 Terrible

Ariel

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mislead that it was pet friendly, unexpected $100 pet fee. Fluorescent lights, outdated carpet- not able to have pet in courtyard where it felt safe. Very noisy. Practically on highway, mostly could barely breathe in room- sec like a gallon of fabulosa was spilled in carpet. Tree branches and beer bottles on any grass surrounding parking lot.
Stayed 1 night in Jul 2025