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Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Breakfast included
  • Parking included
  • Free WiFi
$106
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
241 Arboretum Pl, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Greater Richmond Convention Center
    ‪12 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(117 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(47 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,496 reviews
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About this property

Extended Stay America Suites North Chesterfield Arboretum

Hotel in North Chesterfield
Coffee/tea in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Extended Stay America Suites North Chesterfield Arboretum is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Reviews

Extended Stay America Suites North Chesterfield Arboretum Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1043 out of 1524 reviews
Rating 8 - Good. 69 out of 1524 reviews
Rating 6 - Okay. 96 out of 1524 reviews
Rating 4 - Poor. 116 out of 1524 reviews
Rating 2 - Terrible. 200 out of 1524 reviews

Reviews

4/10 Poor

KATSUNORI

Stayed 5 nights in Aug 2025

6/10 Okay

Kenneth

Disliked: Cleanliness

Economical yet Needs a Facelift

Was disappointed to check into my room and find that the hotel did not supply a hair dryer, so had to run out and purchase one. While the price was economical, cleanliness is compromised with visible mold in the bathroom. "Free Breakfast" is really only oatmeal packets and energy bars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Stayed 1 night in Sep 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Sep 2025

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Everything was ok…
Stayed 2 nights in Aug 2025

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was very quick. The front desk associate Aden was really good and kind to us. Room was spic span. It smells good and refreshing. Overall it was a nice stay.

10/10 Excellent

Hailey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

8/10 Good

Ellaine

Liked: Cleanliness, property conditions & facilities
Not very clean, shower mouldy, bed mattress very hard
Stayed 3 nights in Aug 2025

2/10 Terrible

Timara

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was disgusting and dirty. I checked in and our cards for the doors didn’t work and they said “oh it’s just a tricky door handle” and she had to pull and push so hard. Once we got into the room, there was crumbs everywhere, pieces of hair on the counters and table. I pulled back the covers and there were stains on the sheets. The tv had finger prints and feet prints on them. It was the grossest hotel I’ve ever been to.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so gross we had to leave. There was hair in the bed, the floor was dirty, there were stains on the ceiling (not water), a giant cobweb on the wall, hair in the bathroom and the countertop wasn’t clean. They offered a different room that was also gross. We got a full refund thank goodness. We found a room at another hotel and left at 11:10 PM. I couldn’t even check out because their staff leaves by 11:00.
Stayed 1 night in Aug 2025

10/10 Excellent

Zack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2025

10/10 Excellent

Mackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean lobby and the room. Will visit again
Stayed 1 night in Aug 2025

10/10 Excellent

zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was polite and accommodating, but they had roaches.
Stayed 10 nights in Aug 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Derrick

Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2025

4/10 Poor

Holly

Stayed 1 night in Aug 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

Stayed 1 night in Aug 2025

2/10 Terrible

Lakiesha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

W chose to stay at this location and trust us we REGRET IT! it wasn’t clean the rooms had a weird smell to it, towels had stains the water was so hot the both my self and my son got burned, the shower was nasty. My family had to move rooms around due to the lack of cleanliness. People knocking on doors. NEVER EVER AGAIN
Stayed 2 nights in Aug 2025

10/10 Excellent

Saira

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel room
Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2025

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is decent
Stayed 1 night in Aug 2025