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Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(96 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $119 total
includes taxes & fees
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About this property

Extended Stay America Suites North Chesterfield Arboretum

Hotel in North Chesterfield
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Extended Stay America Suites North Chesterfield Arboretum is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 874 out of 1290 reviews
Rating 8 - Good. 61 out of 1290 reviews
Rating 6 - Okay. 87 out of 1290 reviews
Rating 4 - Poor. 97 out of 1290 reviews
Rating 2 - Terrible. 171 out of 1290 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Khary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Celso

Stayed 1 night in Apr 2025

10/10 Excellent

Humphrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with partner
Liked: Amenities
Clean rooms
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ok stay

Stay was good value. Bed sheets weren't changed between stays because between both rooms that we rented both beds had hair in them when both couples went to bed
Stayed 1 night in Apr 2025

10/10 Excellent

Naiimah

Stayed 1 night in Apr 2025

10/10 Excellent

Naiimah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam has great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I have enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

perez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Apr 2025

10/10 Excellent

shag

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Apr 2025

4/10 Poor

John

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in a decent location. The parking was well lit. That was the good. The bad, the room smelled of smoke and the floor was dirty and sticky. Bathroom floor was the same and shower/bath stained. Walls in entire place dirty. The smell of pot was evident inside and out. A neighbor was arguing when we arrived later that evening and continued in the parking lot. Unfortunately, some of this is the sign of the times and being a extended stay location. I would say management/ownership is very aware of the situation but the demand is outweighing the supply and time to renovate and enforce their policies. I told my wife when we arrived to check in, "We may have made a bad decision, the entrance doors are filthy."
Stayed 1 night in Apr 2025

8/10 Good

Brooke

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness Standards Were Not Met—Had to Leave

I booked a stay at Extended Stay America – North Chesterfield Arboretum through Hotels.com and was placed in Room 230. Unfortunately, my experience was extremely disappointing and emotionally distressing. Upon settling in, I noticed long strands of black hair in the sink and tub of the first bathroom. It was unsettling, but I tried to remain calm. Later, I went to use the second bathroom and found more hair there as well. This wasn’t just gross—it was overwhelming and triggered an anxiety attack. I no longer felt safe or comfortable in the room. It was late at night, and I was too anxious and exhausted to go downstairs and risk being brushed off or placed in another unclean room. I ended up leaving the property and sitting in my car for the night—exhausted, frustrated, and feeling like my money had been completely wasted. This was a disheartening experience, especially since I trusted Hotels.com to connect me with a clean and comfortable place to stay. I hope this review helps others make an informed decision and encourages the property to take cleanliness more seriously.
Stayed 1 night in Apr 2025

10/10 Excellent

singer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

abe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my month stay with no isses. Parking and a feel of security is great
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very understanding gm sam. I will refer my family and friends
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have live here for over a mouth. Great staff and great pricing
Stayed 1 night in Apr 2025

10/10 Excellent

sudar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean room

Stayed 1 night in Apr 2025

10/10 Excellent

Meco

Stayed 1 night in Apr 2025

10/10 Excellent

amiri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean room
Stayed 1 night in Apr 2025