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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪9 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, desk, laptop workspace, blackout drapes

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is $85
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$98 total
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About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Richmond hotel with in-room kitchens
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Richmond - West End - I-64 features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Richmond hotel also offers a front-desk safe and an elevator. Onsite uncovered self parking is complimentary.

Extended Stay America Select Suites - Richmond - West End - I-64 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.0
Rating 10 - Excellent. 255 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 281 out of 1000 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at this location much longer than I thought I would be and I must say all the employees at on the top of their game they are professional and helpful on many occasions I have witnessed them go over and above their job to be helpful to guests weather it be with travel speaking the language of a guess that might not speak English, guests have many requests some are out of the realm of a extended stay but they always try to accommodate each request this is a extended stay,it may be a little different. But always clean , safe , if your looking for a room service, , resort type of things this is not that but the service is as good or better. People tend to write reviews based on what they might have thought or thinking this is a resort , let's remember it's in the richmond ciry. I challenge anyone to find a hotel nearby better then extended stay with a more helpful staff & manger & as safe and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Framk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Extended stay was great. The staff were friendly and welcoming, the hotel was clean, the rooms were clean. There was parking. My overall stay was great definitely recommend to others.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Was ok
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Staff
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

mac

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and pleasurable. Clean room and bathroom . Accessible location .
Stayed 1 night in Jan 2025

10/10 Excellent

Wazhma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel compelled to write a review because I saw some negative reviews, and I couldn’t disagree more. I had a great stay. The room was great - clean, spacious, great TV, good WiFi, comfortable bed. The location was so much nicer than other reviews have said. Right across the street from a nice shopping/restaurant area. It felt safe to me.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forth time staying here and I will stay again. Staff was very nice and accommodating. The room was clean and nice for Me the bed was a little soft but not bad. Conclusion…. I would recommend and will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Claudette

Business traveler
Liked: Staff & service, amenities
Convenience
Stayed 2 nights in Jan 2025

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience and pleasurable. Clean room and bathroom. Accessible location.
Stayed 1 night in Jan 2025

2/10 Terrible

Morgan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I booked a room at 1 AM. I had to wait until someone got there at 9 AM. Room was completely filled with roaches. If I didn’t have anywhere to stay during the snowstorm, I would’ve requested a refund and made it a big deal. I left all my clothes and items in the car. The roaches were so bad they were infested in the bathroom and crawling on the wall during the daytime.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Stayed 1 night in Jan 2025

2/10 Terrible

Brianna

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Claudette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great for your budget. Its clean and i had nonissues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in at 4am my flight got belayed was not able to come on time . Front clerk was able to gave me the access to the room and help me to checked in even though reservation got cancelled . Thanks for that
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came late night . Front desk person was able to let us in inside the lobby . He was very helpful and patience with us . Finally he was able to gave us room . When we went to room it was clean and there was no smell . Bathroom also was clean . No complain at all .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Room was clean . Hotel outside was very quit . Front desk clerk was helpful and help us to find our room cause its was exterior property . Thanks for that .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was a nice stay . My room was clean , bed was comfy . Hotel was quit and feel safe
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quit nice stay . Just want to inform if you have expectations more you will be dissatisfied cause hotel was not that upgrade . But if you dont have any expectations you will not disappointed . I have stayed in that hotel or other extended stay all the time barely i was disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not a bad stay . Checked in midnight . Property was quite . Room was also clean .
Stayed 1 night in Dec 2024