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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪9 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Extended Stay America Select Suites Richmond Innsbrook

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, (642)
The price is $85
per night
$99 total
includes taxes & fees
Apr 16 - Apr 17
Extended Stay America Select Suites Richmond Innsbrook

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Richmond hotel with in-room kitchens
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Richmond - West End - I-64 features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Richmond hotel also offers a front-desk safe and an elevator. Onsite uncovered self parking is complimentary.

Extended Stay America Select Suites - Richmond - West End - I-64 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.0
Rating 10 - Excellent. 261 out of 1084 reviews
Rating 8 - Good. 169 out of 1084 reviews
Rating 6 - Okay. 159 out of 1084 reviews
Rating 4 - Poor. 198 out of 1084 reviews
Rating 2 - Terrible. 297 out of 1084 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Claudette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great for your budget. Its clean and i had nonissues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in at 4am my flight got belayed was not able to come on time . Front clerk was able to gave me the access to the room and help me to checked in even though reservation got cancelled . Thanks for that
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came late night . Front desk person was able to let us in inside the lobby . He was very helpful and patience with us . Finally he was able to gave us room . When we went to room it was clean and there was no smell . Bathroom also was clean . No complain at all .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room was clean . Hotel outside was very quit . Front desk clerk was helpful and help us to find our room cause its was exterior property . Thanks for that .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was a nice stay . My room was clean , bed was comfy . Hotel was quit and feel safe
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quit nice stay . Just want to inform if you have expectations more you will be dissatisfied cause hotel was not that upgrade . But if you dont have any expectations you will not disappointed . I have stayed in that hotel or other extended stay all the time barely i was disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not a bad stay . Checked in midnight . Property was quite . Room was also clean .
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Extended stay more like a run down shack.
This hotel looks nothing like the photos, it run down with a lot of broken amenities. There was no one in the office after 10 pm for various reasons this is very concerning. I have stayed at many extended stays and this was the absolute worst. Oh I forgot to mention the dog size rats running all across the property.
Stayed 1 night in Nov 2024

4/10 Poor

Ethan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you're looking for a quality place for this price, this is not it. All of the appliances and bathroom things were dirty and had stains ALL over them. There were at least 5 shady people standing around the parking lot and several sitting in their cars smoking weed. The door to the outside had a massive inch or 2 gap on the bottom that let a gust of air in all night. But, no bugs anywhere, including the bed, and the shower was fine to use. It's location was great, but I really do not think the price matched this location - this felt like maybe a $50 room in the middle of a ton of shopping malls. The pictures on Expedia are clearly photoshopped to make it look better than it actually is. But if you need a bed and shower, it filled it's use.
Stayed 1 night in Nov 2024

10/10 Excellent

Daelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Johana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was quit even though my reservations got canceled cause i was not on time but front desk person was helpful and nice .
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient. Also low budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like they charge for extra towels. Which is ridiculous to us
Stayed 3 nights in Nov 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a bad experience at all . Hotel manager was very helpful after my reservation got cancelled . Gave me complimentary rate for my stay . great customer service .
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Sep 2024

10/10 Excellent

Savannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Donna

Business traveler
No coffee maker, no iron. Rooms are dingy. Nothing like the one I stayed at in Mississippi. Will not stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Shronda

Stayed 2 nights in Oct 2024