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Four Points by Sheraton Richmond Airport

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond Airport

Lobby
Premium Suite, 2 Bedrooms | Living room | 55-inch flat-screen TV with cable channels, TV, Netflix
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Pet friendly
  • Pool
  • Bar

Explore the area

Map
4700 S Laburnum Avenue, Richmond, VA, 23231
  • White Oak Village
    ‪8 min walk‬
  • Greater Richmond Convention Center
    ‪9 min drive‬
  • Virginia Commonwealth University
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 223 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 223 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 223 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 223 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living room | 55-inch flat-screen TV with cable channels, TV, Netflix

Premium Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 223 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed

  • 309 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Pool View

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 223 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 223 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Hyatt Place Richmond Airport

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1008)
The price is $139
per night
$162 total
includes taxes & fees
Apr 7 - Apr 8
Hyatt Place Richmond Airport

About this property

Four Points by Sheraton Richmond Airport

3.5-star hotel in Montrose
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton Richmond Airport offers 155 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Richmond Airport features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 5995 square feet (557 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite self parking is complimentary.

Four Points by Sheraton Richmond Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekends.
Terra Nova Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terra Nova Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 5,995 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 15.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Richmond Airport
Four Points Sheraton Hotel Richmond Airport
Four Points Sheraton Richmond Airport
Sheraton Four Points Richmond Airport
Sheraton Richmond Airport
Four Points Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Richmond
Four Points by Sheraton Richmond Airport Hotel Richmond

Four Points by Sheraton Richmond Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 413 out of 947 reviews
Rating 8 - Good. 278 out of 947 reviews
Rating 6 - Okay. 145 out of 947 reviews
Rating 4 - Poor. 67 out of 947 reviews
Rating 2 - Terrible. 44 out of 947 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient to places to eat. Cleaning the room every 2 days is a minor down check for this facility.

8/10 Good

Gracie

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Chili
The check-in was OK get up this morning. Take a bath and the water pressure was horrible. The doors does not shut when you close them not enough amenities in bathroom for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Clean rooms
Stayed 3 nights in Nov 2024

6/10 Okay

vincent

Liked: Staff & service, property conditions & facilities
Very nice place and staff However, our room was located above the lobby and we could hear blaring music anda lot of loud talking into the evenings. The room also never got dark because of its location and the lights from the lobby. I could see onto the snack pantry in the lobby.
Stayed 3 nights in Nov 2024

6/10 Okay

Lawrence

Traveled with partner
I recently stayed at the Four Points Sheraton Hotel in Richmond, VA, and I encountered several issues that I believe should be addressed. TV Not Working: The TV in my initial room was not functioning, and despite calling twice for assistance, it was not resolved until I was moved to a different room. Safe with Bad Batteries: The safe in my new room had dead batteries, which needed to be replaced upon my arrival. Non-Functional Handicap Button to Pool Area: The handicap button for the pool area was not operational, which is a significant accessibility concern. Boarding Pass Printing Issues: The lobby kiosk was unable to print my boarding pass, requiring me to send it to the front desk for printing. Housekeeping Service: Despite requesting housekeeping every other day for my 7-day stay, this service was not provided as requested. While the staff were responsive and resolved some of these issues, the overall experience was less than satisfactory due to the number of problems encountered. I hope these concerns will be taken seriously and addressed promptly for future guests.
Stayed 7 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, clean, convenient
Very clean with nice amenities. Airport shuttle was running frequently. Onsite bar and restaurant. Lots of restaurants nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Halim

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 💕
Stayed 1 night in Oct 2024

10/10 Excellent

Wilfredo, Haymarket

Traveled with family
Liked: Property conditions & facilities
Thx
Stayed 1 night in Nov 2024

8/10 Good

Faten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport convenient although you have to call hotel and request it but staff friendly. Parts of hotel are older but room is nicely renovated and clean
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall decent stay. Nice staff. However, after falling asleep on the bed pillows and seeing them more visibly the next morning, there was mold-like residue on 3 of 4 of them. This irritated my partner's face causing what looked like a contact dermatitis. It simply wasn't pleasant to wake to. I chose the Sheraton with hopes of general cleanliness.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the personnel were friendly and efficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay
The customer service at Four. points is fabulous. We stay there when we fly out of Richmond and every time we have been there the service is great. The front desk, restaurant, shuttle drivers all go out of their way to make a pleasant stay. The hotel is also extremely clean. Cleaner than any other hotel I have ever stayed. Thank you for doing such a great job!
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Tarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay close to airport
It was amazing .. hotel is so update and clean… staff is awesome!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Amenities, property conditions & facilities
Great place enjoy my visit everytime
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with a shuttle to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natacha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are extremely thin, we could literally hear the guests in the next room breathing… try spacing out rooms if possible. Other than that, I enjoyed my stay, very cozy and clean.
Stayed 3 nights in Oct 2024

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was pleasant it was close to target and a couple of restaraunts. About 15 mins from VCU hospital.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024