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Four Points by Sheraton Richmond

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond

Exterior
Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪3 min drive‬
  • Chesterfield Towne Center
    ‪4 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lake View

  • Lake view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Lake View

  • Lake view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Place Richmond/Arboretum

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (1001)
$140 nightly
The price is $140 total
includes taxes & fees
Hyatt Place Richmond/Arboretum

About this property

Four Points by Sheraton Richmond

Hotel in North Chesterfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool. Housekeeping is available on request.
Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Four Points by Sheraton Richmond provides an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 4000 square feet (360 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Four Points by Sheraton Richmond is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

tonya

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamed

Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Derick

Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the store
Stayed 1 night in Jan 2025

8/10 Good

Shatia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and room was beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2025

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, staff friendly and loved that we were able to have our dog, food and drinks in a nice common area just outside of restaurant while visiting with family.
Stayed 1 night in Feb 2025

10/10 Excellent

Meryl, Yonkers

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely helpful staff and very clean. Food good. Property itself needs desperate updating. Old carpets, leaky faucets with poor water pressure. Very dated. Still, convenient, dog friendly and wonderful staff and very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are the friendliest and kindest at any hotel I've visited in the states. Really felt welcomed every time we walked in the door. The manager even went out of his way to say goodbye, have a safe trip, and come back to visit again. The entire staff should be commended for the hospitality and extra service they all provided to us! We will return
Stayed 1 night in Jan 2025

10/10 Excellent

Renea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FROMT DEXK STAFF VERY FRIENDLY AND ACCOMIDATING. I HAVE HIP ISSUES. HAD SCHEDULED A MOBILITY ROOM, IT WAS TO FAR FOR ME TO WALK. THE CHANGED MY ROOM WITHOUT A ISSUE. GAVE ME A SHOWER SEAT AND EXTRA PILLOWS TO MAKE MY STAY COMFORTABLE. ROOS WERE VERY CLEAN. I WILL BE STAYING AT THE FOURPOINTS BY SHERIDAN AGAIN. I HIGHLY RECOMMEND.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

LaKeisha, South Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Ajenay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bug in the bathroom.clean outside of that.
Stayed 1 night in Nov 2024

10/10 Excellent

QUANESHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and the hotel was very nice, clean and updated
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and professional from check In to check out. The rooms were clean
Stayed 1 night in Jan 2025

10/10 Excellent

Layla S

Stayed 1 night in Jan 2025

10/10 Excellent

Susan, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel because it was close to a local hospital where my partner had undergone surgery. When checking in, the front desk person asked what brought me to the area and I told him. The next day, as I was leaving and walking out of the lobby to return to the hospital, the same front desk employee saw me and stated that he hoped my loved one would recover quickly. I was so touched and impressed that he remembered me and personal details about me, even though it is a large hotel full of convention attendees. The hotel is very clean and the rooms are lovely, so that would be reason enough to return, but his interaction with me confirmed that I would stay there again (another surgery ahead). Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 1st time I stayed here and I was pleasantly surprised at how accommodating and friendly the staff were at check in/out. Would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Danyelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed hotel close to work due to storm. Staff were very friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our water in the city was shut down due to pump failure so we spent a few days here at the hotel. I was already familiar with this hotel and everything was as expected! Clean, great staff and service, comfortable and convenient! Definitely recommend to stay for business or leisure
Stayed 1 night in Jan 2025