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Four Points by Sheraton Richmond

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond

Exterior
Breakfast, lunch and dinner served
Serves lunch and dinner
Serves lunch and dinner
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Bar
$157
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪3 min drive‬
  • Chesterfield Towne Center
    ‪4 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Multiple Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Place Richmond/Arboretum

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 1,004 reviews
Hyatt Place Richmond/Arboretum

About this property

Four Points by Sheraton Richmond

Hotel in North Chesterfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool. Housekeeping is available on request.
Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Four Points by Sheraton Richmond provides an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 4000 square feet (360 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Four Points by Sheraton Richmond is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Business traveler
Liked: Amenities, property conditions & facilities
Dogs barking all night
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very solid overall

Staff was very friendly. Amenities were lacking with a pretty basic gym, small pool and outside pool was closed. Restaurant service was good but food was only okay. Room was clean and comfortable. Overall very nice stay
Stayed 2 nights in May 2025

10/10 Excellent

clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Rami, Sant Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in May 2025

8/10 Good

Angela

Stayed 1 night in May 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly reception front desk was lovely the only suggestion would be relining the shower doors for cosmetic reasons. Old and showing wear.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities
This particular hotel and staff doesn’t function properly together. They didn’t communicate the right information and marked me as a no show after I spoke with their staff on several occasions when I missed my flight the day of checkin. I spoke for 7 minutes to a front desk person regarding moving my days from May 7th to May 8th which she said that’s not a problem being that you missed your flight. After explaining to her I missed my flight due to TSA misplacing my shoe she confirmed that she will make of note of my new check in time and date. The next morning I called to confirm and they act like that had no idea what I was talking about then directed me to call Expedia to have the dates moved because they can not. They I explained that the person ensured me that this was all taken care of. She said no they marked you as a no show but your reservation is still active and that you can call Expedia and have them move your dates for you. Well Expedia mentioned that the fact that the hotel marked you as a no show it activated the stay and that there is nothing Expedia could do. The hotel said that they could give a refund due to the misunderstanding and Expedia follow up with the report. Needless to say today I received and email that through several attempts from Expedia the were unsuccessful in their attempts of communication with the hotel. Therefore they could not secure a refund for the two nights I paid , therefore leaving me without accommodations after my plane landed.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk employees were super friendly from the time we entered and the time we left the hotel! The room was spotless and the beds were really comfortable. It was very convenient with Applebee's Restaurant a walk up the steps from the parking lot! We would definitely stay again.
Stayed 1 night in May 2025

8/10 Good

Shakeel

Stayed 1 night in May 2025

10/10 Excellent

Alesia

Liked: Property conditions & facilities
Staff were very friendly and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Marilza De Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , nice staff but it’s 20 minutes alway driving from Richmond University not 7 minutes like is on the website.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately did not get the young ladys name, but the night receptionist when I checked in was very nice and extremely helpful. She notified me immediately of an issue with the hot water in the hotel and that it was being repaired as we spoke. I thought she handled what I'm sure was a difficult evening dealing with some unhappy guests with professionalism and grace. The hotel should be proud to have such dedicated, professional and pleasant personnel representing their property!
Stayed 1 night in May 2025

6/10 Okay

Bob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was fine. On arrival we were given the wrong room. After some time it was corrected. We wete given 2 buffet passes to compensate. We were told buffet open til 10, but when my husband went they had already shut down. The room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff that checked me in and out were super friendly and made it a very nice experience!
Stayed 3 nights in Apr 2025

4/10 Poor

sandra

Disliked: Staff & service

Disappointed. This will not be on my list again.

No service at check in. No luggage carts, no one cared.Booked an upper floor room with a view of what they call lake. It's a puddle. Had to have rooms changed twice because the view was of the roof top. The room stayed in was out of necessity it was getting late. view was a joke. Rooms are small, spare and expensive for some other "premier hotels". Entry light bulb needed to be changed again no one cared. Only two towels, dangerous shower, no hand rails. Check out was a hassle as needed a luggage cart "we'll see what we can do" was the reply. Received one to see there were at least 6 in the lobby, Restaurant was adequate, bartender friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness
Lots of parking space and easy access to the main road.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashia

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Gabriel

Disliked: Cleanliness, property conditions & facilities
Mirror was dirty. Rooms needs tlc. Toliet paper was the worst i have ever seen. People allowed to run around all nightnyelling on the property.
Stayed 1 night in Apr 2025

8/10 Good

Ailsa

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Clean Quiet Comfortable beds Heated pool Parking Negatives: Food at hotel restaurant wasn’t good Hotel wasn’t near a lot of dining options
Stayed 2 nights in Apr 2025

6/10 Okay

Kathy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

no water

When we arrived on the first day we were told the water was out but would be back on at 5 pm. We spent the day moving boxes and had a meeting at 6:30 needless to say the water was not back on by 5 pm. We used bottle water to take a bath before out meeting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karina

Liked: Amenities
Exelente
Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness
Stayed 2 nights in Apr 2025