Graduate by Hilton Richmond

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
Lobby
Seasonal outdoor pool, sun loungers
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
301 West Franklin Street, Richmond, VA, 23220
  • Broad Street
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪4 min walk‬
  • Altria Theater
    ‪7 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed (Graduate)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Graduate)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Graduate by Hilton Richmond

4-star hotel in Downtown Richmond
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Graduate by Hilton Richmond features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, an arcade/game room, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Graduate by Hilton Richmond is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.
Byrd House - This restaurant serves dinner and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 6 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brookfield
  • Byrd House

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 6.00 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 711 out of 1289 reviews" "
Rating 8 - Good. 270 out of 1289 reviews" "
Rating 6 - Okay. 168 out of 1289 reviews" "
Rating 4 - Poor. 79 out of 1289 reviews" "
Rating 2 - Terrible. 61 out of 1289 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top Bar, the scenery of the city at night.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor Service and Fire Alarm Was set off at 2:30am
Check in process took very long. Fire Alarm went off at 2:30am on Thursday night until 3:30am. Front desk was run poorly. The employees were unprofessional. Other rooms were very loud as well after hours.
Stayed 2 nights in Oct 2024

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Too complicated shouldn’t need the key throughout the whole entire day to get on the elevator. That’s too much. I don’t see cameras by the elevator that’s not safe and the dinner and dining they should be able to deliver or room service for the amount of money that we’re paying it’s supposed to be upscale so I think you guys need to reevaluate kind of use my comment as a good thing please thank you but it would’ve been great to have a tub and some of those king-size bedrooms that’s more so of a luxury room versus just a family room and it would be great to have room service room service is a big big big thing. Also camera
Stayed 2 nights in Oct 2024

10/10 Excellent

MARSHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is probably our 4 or 5 time staying here, and it’s always a great experience. Rooms are large and comfy, bathrooms clean and solid water temp/pressure. We enjoy the rooftop bar and the staff are always very professional and helpful. Recommend to anyone visiting Richmond (and perfect location for VCU parents)
Stayed 1 night in Oct 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Elrita R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

jazmyne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing!
This hotel was excellent!!! Flexible and accommodating, all the staff were wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

staci

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Graduate. Clean rooms, comfortable beds, and very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Room was quite and clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Olivia, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Top notch service. Top to bottom, front desk, valets, bar and restaurant staff exceeded my expectations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin, AURORA

Stayed 1 night in Sep 2024

10/10 Excellent

Savannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent. nicest staff
Stayed 1 night in Jul 2024

10/10 Excellent

Dorothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Joann Bissonnette

Liked: Staff & service
For the money, I was very disappointed for a Graduate hotel. $20 for a very small Manhattan and they did not take cash at bar. Over $30 to park for one night. Arrived at 4 pm and left at 6 am! Carpet on our floor was buckling up. Elevator had liquid spilled in it. Bathroom door was as scraping the floor. Really need to update the rooms. Staff was wonderful.
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

2/10 Terrible

Matthew, Durham

Arrived to find they had overbooked and we did not have a room. They did secure us a room at the nearby Hilton but overall it was handled very unprofessionally and very unapologetically. Front desk staff acted a little like they were doing us a favor by moving us to a new hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Business traveler
Disliked: Cleanliness
The place was understaffed. Room not ready only one parking attendant on duty. Cars were backed up. The shower ceiling had a large mold spot
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

ANGELIC

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savonne at the front desk was personable and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2024