4/10 Poor
Gina
Traveled with family and small children
Apr 21, 2025
Disliked: Amenities, property conditions & facilities
First of all, they offer parking but it’s $25 to park overnight, which was not disclosed while booking second the lobby is closed most of the time…we arrived at night and it was closed. We had to find our way through a different way and use their neighboring hotel to check in. Thirdly, the sofa bed did not have bedding in the room. The room was reserved to sleep six which meant we required the use of the sofa bed. we were told to try the other neighboring hotel again for extra pillows and blankets, but they told us they should be in the closet which they were not so there were no pillows or blankets for the sofa. My kids had no pillows or blankets that night. The breakfast was also old, barely warm and pretty gross but not unexpected in a continental breakfast type situation. Elevators were very difficult to use. They were completely digital and you could not access or alter the floors from inside the elevator very confusing and very weird. Overall, the property was clean enough. The biggest complaint was that there was not any bedding for the sofa bed, which is a huge problem when we needed that bedding for our kids.
Gina
Stayed 1 night in Apr 2025