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Hampton Inn & Suites Richmond - Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond - Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Business center
Reception
Bar (on property)
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Parking available
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
700 East Main Street - Suite A, Richmond, VA, 23219
  • Broad Street
    ‪3 min walk‬
  • Greater Richmond Convention Center
    ‪8 min walk‬
  • Virginia Commonwealth University
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Studio, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Studio, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Corner

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Homewood Suites by Hilton Richmond - Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (501)
$203 nightly
The price is $203 total
includes taxes & fees
Homewood Suites by Hilton Richmond - Downtown

About this property

Hampton Inn & Suites Richmond - Downtown

Hotel in Downtown Richmond
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 7000 square feet (650 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hampton Inn & Suites Richmond - Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7,000 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond Downtown Hotel
Hampton Inn Richmond Downtown
Hampton & Suites Richmond
Hampton Inn & Suites Richmond - Downtown Hotel
Hampton Inn & Suites Richmond - Downtown Richmond
Hampton Inn & Suites Richmond - Downtown Hotel Richmond

Hampton Inn & Suites Richmond - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 970 reviews
Rating 8 - Good. 278 out of 970 reviews
Rating 6 - Okay. 140 out of 970 reviews
Rating 4 - Poor. 94 out of 970 reviews
Rating 2 - Terrible. 89 out of 970 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Travis

Liked: Cleanliness, staff & service
It was nice to walk to food
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
close to convention center
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

6/10 Okay

Raymond

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was great having the room. The only downside was that the ac unit made a noise that I hardly slept one night and that I was given the offer to get a new room but a downgrade or have a fan and I chose to have a fan because I didn’t want to go through all the trouble of moving everything over. And thankfully I was given a discount and reimburse of about $200. And also parking garage is just about difficult to try to find and park and I feel it’ll be an issue down the road and I had minor scratch on the roof of my vehicle at the top floor which I believe should be fixable
Stayed 3 nights in Mar 2025

2/10 Terrible

CATHY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean. Great location and easily walkable to convention center and Capitol building. Free breakfast was really good.
Stayed 2 nights in Mar 2025

2/10 Terrible

Battana

Stayed 3 nights in Mar 2025

4/10 Poor

Tori

Disliked: Cleanliness, staff & service

Let down for the price

I recently stayed at the Hampton Inn for my 30th birthday, and unfortunately, my experience was far from what I had hoped. I feel compelled to share my feedback regarding the service and accommodations, as it was a significant letdown for such a special occasion. Upon checking in, there was a lack of communication from the staff. The attendant did not greet me or ask for my name; instead, he took my ID without saying anything, which took me by surprise as i was not expecting that. He was on his cell phone throughout the process. This lack of attention set a negative tone for my stay. Furthermore, when we arrived at our room, it was not the room I had booked. The bathroom was not properly cleaned, as there was hair on the counter, and there was no soap provided. I was informed that nothing could be done to rectify the situation since the hotel was sold out, which left me very disappointed. Given the amount I paid, which was $250.00, I expected a much higher standard of service and cleanliness. This experience has assured me that I will not return to the Hampton Inn in the future, especially after planning a surprise birthday stay. Thank you for taking the time to read my concerns. I hope you can address these issues to improve future guests' experiences.
Stayed 1 night in Mar 2025

8/10 Good

Imelda, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

LaShawn

Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

4/10 Poor

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let me preface this by saying the hotel was completely booked for a convention and they were extremely busy. However, we booked a room that can sleep four people, we had three, and there were only two towels in the room. When we called the front desk they said they were out of towels, but would put our room on the list to get some. We left to attend an event and got back late to our room. No towels had been delivered. When we pulled out the couch we found that there were no sheets, pillows, or blankets. The person at the front desk said they didn't have any and that housekeeping was not there. They rudely directed me to the lobby of the Embassy Suites, in the same building, and said I would have to go get them myself because no one else was working. The lady at the Embassy Suites desk was much more professional, gave us a set of sheets, but no pillows, blankets, or towels. She again took our room number and said we'd have towels in the morning. The next morning we checked with the front desk and there were still no towels. We tried breakfast and the coffee was out for over an hour. Luckily the Embassy Suites buffet was fully stocked and we were able to head upstairs to get coffee. Finally, around 10am, I passed a member of the house keeping staff in my hallway and practically begged her for one extra towel so we could all shower. My best advice, if you're looking to stay here, book through the Embassy Suites. The customer service was much better.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is a bit confusing, need labeling or signs at the entrance
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aviva

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Alfred

Stayed 1 night in Dec 2024

2/10 Terrible

jim n

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Disappointment

What an expensive disappointment. $500 for two rooms. #1 HVAC on our floor was not working. Engineer had gone home. Take care of it tomorrow. #2 Room had very little lighting. That was made worse by a faulty table lamp on desk. Front desk sent someone up to fix or replace it. Took it out of the room and never returned. My grandson and I had to get dressed for a General Assembly visit in front of the door where we had enough light to see what we were doing #3 Coffee. Maids had left only decaf coffee with the coffeer maker. Picked up some regular coffee at front desk but it made little difference because the in room coffee maker did not work. Next morning, no coffee in the breakfast area. One poor employee appeared to be responsible for all breakfast service. She said the coffee machine was broke and she had to go "upstairs" to get brewed coffee. It was great to see it when it arrived. Unfortunately no cups to hold it. #4 In room clock could not be set. Why Hampton Inns even includes them is beyond me. #5 There were two bottles of conditioner in the bathroom but unfortunately no body wash. There is just something out of sync about this entire place. No personality at front desk (when someone is available). This is just too much money for so little attention.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay

The room was spacious and clean upon arrival. Overall I was very satisfied with my stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very nice and clean hotel. The room was comfortable and clean. Staff wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Stayed 1 night in Jan 2025

2/10 Terrible

Katherine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing

Upon check-in, I was informed that the hotel's HVAC was not working, so there would be no heat or air. Additionally, there was no ice on any floor in the hotel. The individuals at the front desk were doing the best they could in the situation, offering heaters or fans for guests. They also offered to make a recommendation for another hotel if I wanted to leave.
Stayed 1 night in Jan 2025

10/10 Excellent

SUZANNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Comfortable

It was just an overnight stay but it was clean, comfortable and staff was friendly and helpful
Stayed 1 night in Jan 2025