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Hampton Inn & Suites Richmond Short Pump

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
1 bedroom, desk, laptop workspace, WiFi
Business center
Lobby
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Housekeeping
  • Gym
$168
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪15 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, laptop workspace, WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(25 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby
Drury Plaza Hotel Richmond
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 2,802 reviews
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About this property

Hampton Inn & Suites Richmond Short Pump

Richmond hotel close to Short Pump Town Center
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and a 24-hour front desk.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Richmond Short Pump features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a front-desk safe and an elevator. Parking is available onsite for a surcharge.

Hampton Inn & Suites Richmond Short Pump has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 391 reviews
Rating 8 - Good. 58 out of 391 reviews
Rating 6 - Okay. 14 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 11 out of 391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tynetta, Waldorf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and comfortable. Friendly front desk staff. I’d definitely stay again. Had to pay $10 to park of which I was told they recently started charging a parking fee.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Amenities
Smooth checkin
Stayed 1 night in Aug 2025

10/10 Excellent

Kippi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was amazing at check-in! So personable, really welcoming! After a long travel day, his warmth was truly appreciated! The coffee/tea bar with everything you might need and available at all times is a really nice touch! The room was extremely clean and the ONE products available in the bath smelled divine! This hotel is very conveniently located to lots of shopping in Richmond as well as easy access to the highway. I cannot say enough positive things about this hotel! Thanks for a most enjoyable stay! I will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Toya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Clean and cozy! Would highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY NICE PROPERTY; CLEAN & SPACIOUS & QUIET; A STORM CAME THROUGH SATURDAY NIGHT & KNOCKED THE TV OUT WAS THE ONLY ISSUE WE HAD
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the weekend while visiting with family. It was very clean, quiet, the staff was very friendly, and the location was perfect. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel Manager was amazing according our stay we’re definitely will be returning. Thanks
Stayed 4 nights in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, nice staff…
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. We stayed for a soccer tournament and the second night also happened to be my daughter’s birthday, William from the front desk was helpful and offered to store the surprise balloon bouquet for me.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable

Nice sized room for their cheapest rate. Bed was comfortable. The shower had plenty of hot water. Nice pool but no hot tub. At check out, front desk staff went out of her way to be helpful. We were very impressed. The woman running the breakfast was energetic and friendly - she put out hot things regularly so all guests had a nice breakfast. Great breakfast. This was our second stay there. First was so nice that we came back. Right across the street is the sprawling Short Pump shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around, very quick. Room was very clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Staff very friendly and accommodating. Breakfast was good and far better than expected. Very clean and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. The room was what you would expect...it was clean and comfortable...breakfast was good. The staff was very nice. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always 5 star.. 5 star staff, rooms and safety. We have stayed her like 10 times. We stay here every time we come to DC to get away. They are the best
Stayed 1 night in Jun 2025

10/10 Excellent

Leta W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was there were no luggage carts available when we checked in.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, amenities, property conditions & facilities
I loved the way the rooms were decorated. So modern and new age. Super clean. Bathroom was fabulous. Hotel as a whole was so quiet and clean and in a great area of short pump. I will be back again and again. Cant wait until my next stay.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Kari

Stayed 1 night in Jun 2025

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Always clean and friendly when we stay at any Hampton.
Stayed 1 night in Jun 2025