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Hilton Garden Inn Richmond Innsbrook

3.0 star property

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Photo gallery for Hilton Garden Inn Richmond Innsbrook

Lobby
Indoor pool
Reception
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$104
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
4050 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Virginia Hospital & Health
    ‪4 min drive‬
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(66 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(15 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Mobility/hearing Access King Junior Suite with Tub

  • Sleeps 3

Mobility/hearing Access King Junior Suite with 3x3 Shower

  • Sleeps 3

Mobility/hearing Access King Room with 3x3 Shower

  • Sleeps 3

Hearing Accessible Two Queen Room

  • Sleeps 4

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About this property

Hilton Garden Inn Richmond Innsbrook

3-star Glen Allen hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn Richmond Innsbrook provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2080 square feet (193 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Richmond Innsbrook is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 496 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect however it was billed as sleeping 3 and couch hidabed was impossible to sleep on. My daughter had to rent her own room for 3 nights. They need to put a new mattress on that hidabed couch. Otherwise it was fine!!!
Stayed 4 nights in Oct 2025

6/10 Okay

ian, Winston Salem

Traveled with family
Hotel only had one elevator working long wait times, toilet would continue to run. It was overall very noisy as well
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
The staff was great and helpful!
Stayed 2 nights in Oct 2025

6/10 Okay

Theodore

Traveled with group
Liked: Cleanliness
It was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Our room was spotless. The staff was most helpful and breakfast delicious. Next time we are in Richmond we'll be staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean
Stayed 2 nights in Oct 2025

6/10 Okay

Gordon

Business traveler
Disliked: Staff & service
When I got to my room on check in a house keeper let herself in as I was unpacking. Room was not serviced during my stay, bed was not made or towels refreshed.
Stayed 2 nights in Oct 2025

8/10 Good

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get rooms beside each other like requested but the location was great and able to walk to lots of dining options.
Stayed 1 night in Oct 2025

8/10 Good

robert

Liked: Cleanliness, staff & service
Yes very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Luna at the bar was great as well as Joann for breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Louisa

Stayed 1 night in Oct 2025

8/10 Good

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Matthew

Stayed 1 night in Oct 2025

4/10 Poor

Alexander, Virginia Beach

Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked, room was not terribly clean, breakfast was really below average and overpriced. Pillows were not good and bed was somewhat lumpy. Not many machines in the gym. Overall the hotel was very “mid“ at best.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakeerah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool could have been a little warmer but over all great experience the hilton garden inn is my new go too when near Richmond
Stayed 1 night in Oct 2025

10/10 Excellent

Molly

Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Staff & service
Hot tub not hot
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakeerah

Liked: Cleanliness, staff & service, property conditions & facilities
Area was clean staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

john

Stayed 1 night in Oct 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The tv channel options were limited.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dylan

Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight for my daughter's wedding and reception at Atlas 42. Everything was wonderful. Didn't use anything. Breakfast was wonderful and the staff was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Stayed 2 nights in Sep 2025