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Hilton Garden Inn Richmond South/Southpark

3.0 star property

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Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Premium bedding, pillowtop beds, in-room safe, desk
Snack bar
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
$133
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Place, Keystone Antique Truck and Tractor Museum
    ‪6 min walk‬
  • Place, Southpark Mall
    ‪10 min walk‬
  • Place, Virginia State University
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

TV

Deluxe Room, 1 King Bed, Jetted Tub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Accessible

  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

King Room With Whirlpool

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 5

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible One-Bedroom Deluxe Suite with Tub

  • Sleeps 3

1Kng Dlx Suite Mobility/Hearing Access Tub

  • Sleeps 4

Deluxe One-Bedroom Suite With 1 King Bed And Sofabed

  • Sleeps 3

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hilton Garden Inn Richmond South/Southpark

3-star Colonial Heights hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Richmond South/Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Reviews

Hilton Garden Inn Richmond South/Southpark Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 929 reviews
Rating 8 - Good. 217 out of 929 reviews
Rating 6 - Okay. 92 out of 929 reviews
Rating 4 - Poor. 39 out of 929 reviews
Rating 2 - Terrible. 50 out of 929 reviews

Reviews

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Swimming Pool at a Hilton Hotel!

When we stay at a Hilton property we expect a swimming pool. We had a child in our party who was extremely disappointed because they could not swim during the last major summer holiday of the year. We should be told if a swimming pool is not included. This was grossly unfair. Didn’t expect this from a hotel of this caliber.
Stayed 2 nights in Aug 2025

10/10 Excellent

Delma

Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Lakita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicer than I expected

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In South Park Mall with a variety of restaurants and convenient shopping for our son at VSU
Stayed 3 nights in Aug 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

December

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located to so many different places it was a great choice. There is a restaurant directly behind the hotel called Milk & Honey, reconnected by hotel staff and it was DELICIOUS! Shopping is all around. I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities
Great accomodations, super friendly staff, especially our morning waitress!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany, Union

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, nice staff and clean room
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A bang average hotel with no character and minimal staff. Everything takes ages. The lady behind the bar is the slowest server I've ever seen. Literally takes ten minutes per drink. Don't go if you're thirsty
Stayed 5 nights in Aug 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not like that we could not get Hilton Honor points for this stay. Room had no remote but was brought up to us fairly quickly. Iron was broken. One lamp was broken and hanging. Restaurant for dinner wasn't very good but waitress was by herself and very good. Food was just passable and seemed high in price. Breakfast was better and food was very good. Charged for parking- didn't last time we were there-a little petty I think. Daytime staff seemed more friendly than night staff overall. Room price was higher than trip last year-probably to pay for renovations. Overall a little disappointed with everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

william

Stayed 2 nights in Jul 2025

10/10 Excellent

Arquicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Binta, Annandale

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Tiffany

Traveled with family
Disliked: Property conditions & facilities, room comfort

Awful experience

The shower clogged overnight. We woke up to a horrendous odor. Dirt came out of the train. There was no cleaning staff onsite. They offered to change our room at 6am. We declined and checked out.
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lady who checked us in was wonderful. It was late and she was very kind and stayed positive. We bought a room with 2 queen beds and when we arrived they had none available which was a little frustrating. Also, they made us pay for parking…in their parking lot…very confusing and odd. Bed was comfortable. Room was spacious. Pull out sofa was not comfortable at all like most others.
Stayed 1 night in Jul 2025

6/10 Okay

rosa

Stayed 1 night in Jul 2025

10/10 Excellent

Gena L

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall nice property. They do have a parking fee now but $5 isn't bad to pay for parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Queenie

Stayed 2 nights in Jul 2025