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Holiday Inn Express Chester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chester by IHG

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes
Business center
Exterior
Free buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1911 W Hundred Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    ‪10 min drive‬
  • Southpark Mall
    ‪12 min drive‬
  • Virginia Commonwealth University
    ‪17 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

Standard Room (Bed Type Assigned at Check-In) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room (Bed Type Assigned at Check-In)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Bathroom | Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Chester by IHG

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a business center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Chester by IHG offers 95 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 1250 square feet (116 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Chester by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express
Holiday Inn Express Chester
Holiday Inn Express Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Hotel

Holiday Inn Express Chester by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 380 reviews
Rating 8 - Good. 114 out of 380 reviews
Rating 6 - Okay. 57 out of 380 reviews
Rating 4 - Poor. 26 out of 380 reviews
Rating 2 - Terrible. 18 out of 380 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deonta

Liked: Amenities
It’s was okay
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities
cmfortable and clean
Stayed 1 night in Jan 2025

6/10 Okay

Delwin

Stayed 1 night in Jan 2025

6/10 Okay

Melani

Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Jan 2025

2/10 Terrible

Amesha

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t recommend

I would not recommend this hotel, definitely needs some repairs through out the property. My first room was damaged floor and wall heat did not work along with TV once moved that Tv didn’t work and my key card also wouldn’t work. Front desk was helpful. Breakfast choices okay however cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Codey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Miranda

Stayed 1 night in Nov 2024

10/10 Excellent

hima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food options and right off 95
Stayed 1 night in Nov 2024

6/10 Okay

Betzaida

Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Frances

Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

AMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stores and places to eat and shop.
Stayed 1 night in Aug 2024

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Bathroom Needed More Than Just A Coat Of Paint

The room itself was quite good, the bed was comfortable and the room was quiet. The AC worked well, and the staff were all polite and helpful. Where this reservation disappointed was the condition of the bathroom. It needed a fresh coat of paint, and then some. There was a large patched area on the wall, and the door had a space where a towel hanger would have been handy, but it was missing. There was no place to hang a towel to dry, beyond the shower curtain bar. The worst part though, was the faucet in the shower. The handle was loose, so halfway through a shower, the handle dropped by itself to a lower position and the shower started raining scalding hot water. There were rust spots and swollen wood areas on the walls and door. Inexcusable to neglect such an important area of the room.
A patched hole not even remotely blended into the wallpaper.
A towel hook was here once upon a time.
Stayed 4 nights in Aug 2024

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Bathroom Needed More Than Just A Coat Of Paint

The room itself was quite good, the bed was comfortable and the room was quiet. The AC worked well, and the staff were all polite and helpful. Where this reservation disappointed was the condition of the bathroom. It needed a fresh coat of paint, and then some. There was a large patched area on the wall, and the door had a space where a towel hanger would have been handy, but it was missing. There was no place to hang a towel to dry, beyond the shower curtain bar. The WORST part though, was the faucet in the shower. The handle was loose, so halfway through my first shower, the handle dropped by itself to a lower position and the shower started raining scalding hot water. There were rust spots and swollen wood areas on the walls and door. Inexcusable to neglect such an important area of the room.
A patched hole not even remotely blended into the wallpaper. I woulnd’t allow this in my house, let alone expect it in a hotel.
I assume a towel hook was here once upon a time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

It was very clean, I especially liked the new setup of body wash , lotion, shampoo and conditioner station.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mila

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Teunsha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good
Stayed 1 night in Aug 2024