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Holiday Inn Express Richmond Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Richmond Airport, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Exterior
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
491 International Center Dr, Sandston, VA, 23150
  • White Oak Village
    ‪4 min drive‬
  • Dorey Park
    ‪8 min drive‬
  • Broad Street
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 420 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Business Lounge Access

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Richmond Airport

Pool
Breakfast included
Free airport shuttle
Parking included
4.6 out of 5, Wonderful, (1003)
The price is $142
per night
$165 total
includes taxes & fees
Jan 25 - Jan 26
Fairfield Inn & Suites by Marriott Richmond Airport

About this property

Holiday Inn Express Richmond Airport, an IHG Hotel

Sandston hotel close to White Oak Village
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a business center, and conference space.
Holiday Inn Express Richmond Airport, an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Richmond Airport, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle during limited hours and an area shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Richmond Airport, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM
  • Free area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond Airport
Holiday Inn Express Richmond Airport
Richmond Airport Holiday Inn Express
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Express Richmond Airport Hotel Sandston

Holiday Inn Express Richmond Airport, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 447 out of 900 reviews" "
Rating 8 - Good. 261 out of 900 reviews" "
Rating 6 - Okay. 103 out of 900 reviews" "
Rating 4 - Poor. 52 out of 900 reviews" "
Rating 2 - Terrible. 37 out of 900 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Oct 2024

2/10 Terrible

Kristen

Had my purse stolen out of my room, room was locked. Manager couldn’t be bothered (never reached out and I never even laid eyes on him/her). It was incredibly unsettling and although the night clerk was kind, the management did nothing.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spot on. I did not see any negatives
Stayed 1 night in Oct 2024

4/10 Poor

Diantha

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Valerie

It was very neat and clean. The bed was extremely comfortable. Friendly staff, easy check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Hanh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Norma, Pembroke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 2 nights in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and staff is pleasant. Shower handle trim was stuck and loose (was pulling from the wall). The trim was clean and the bed is comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
I liked it
Stayed 4 nights in Sep 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sherry, the check in attendant, was a gem! Expedia dropped the ball and my reservation never went through, even the next morning it was not in their system although I received multiple confirmation emails. She was very patient with me while I tried to figure it out. Expedia customer service was no help. She said she would keep an eye out for the Expedia reservation and cancel my payment through the hotel if it ever came through so I would not be charged twice. I would stay here again but probably won’t be using Expedia to do so.
Stayed 1 night in Sep 2024

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2024

10/10 Excellent

Reiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth, Poquoson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for flying out of Richmond Airport. Nice rooms, great staff and free shuttle :)
Stayed 1 night in Aug 2024

8/10 Good

Bobby

Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service
It was a pleasant experience for this price range
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Nice But a Bit Buggy
We had a nice stay. Staff was great. Service was great. Location was great. A jacuzzi would have been sweet. There's too much chlorine in the pool, and we had cockroaches in our room.
Stayed 2 nights in Aug 2024

8/10 Good

maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly and accommodating. i had to use the computer and it was so convenient for me to be able to use it since i had forgot my laptop on my trip. rooms were clean, i just wish they mopped the floor area around the bathroom and entrance. other than that stay was very nice and quiet.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay
Hotel check in was easy and quick. Room was at the end of the hall over top the lobby which meant any noise downstairs was heard in the room which was a little annoying. Hotels on the same strip, you don’t hear the planes going by as easily but this one you can hear it well. Overall a decent one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The second guest room’s television did not work. Called several times to get someone to check on it and no one responded. Otherwise, it was a comfortable. Staff was professional too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the arra felt safe
Stayed 1 night in Aug 2024