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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪10 min walk‬
  • Altria Theater
    ‪12 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
The price is $132
per night
$157 total
includes taxes & fees
Apr 9 - Apr 10
Holiday Inn Express Richmond - Midtown by IHG

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel in Downtown Richmond
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Richmond hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express Richmond Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Stayed 1 night in Dec 2024

10/10 Excellent

Yasuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Price and location are perfect
Stayed 4 nights in Dec 2024

4/10 Poor

Manuel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is not my first time staying in Holiday Inn Express but this one is the first one that in my room I can here every single car pass at the street I’m stay at the 6 floor. The staffing are great and the service 5 start. But the property need to be more clean and the parking lot is $20 for a day a I feel is dirty and insecure for anyone even the staff. Their no security member at the property.
Stayed 1 night in Dec 2024

2/10 Terrible

Shanna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a bad experience as the hotel appeared dingy, the elevator floors were dirty and the bathroom tub was rusted and I was not able to give my son a bath. The toilet seat was not cleaned properly as it had pubic hair behind the lid. Horrible experience and I would not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Business traveler
Liked: Cleanliness
Disliked: Amenities
Average not worth the price
Stayed 3 nights in Dec 2024

10/10 Excellent

KASSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean overall. Friendly employees. Great breakfast. Room rug needed a cleaning (play doh on rug). Crumbs in spots.
Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This place was excellent value and nice, comfortable hotel. Interior and exterior was clean and welcoming. The rooms were clean, neat and the beds were comfortable. I would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Location was perfect for the VCU graduation we attended and getting around was easy. The room was comfortable and roomy/bed was excellent. Staff was very good other than getting extra pillows was difficult (we asked for some and were told that they didn't have any but would check.. He did "find" 1.. Thought it was odd that a hotel didn't have extra pillows.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anetrica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location for VCU graduation!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah E

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Love the key lock on elevators limiting only staff and guests onto hotel floors.
Stayed 1 night in Dec 2024

6/10 Okay

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OK place. Run down, rusty shower components. Needs new paint. Just old and worn out. Very difficult to park large vehicle when the very limited spots are taken. Difficult to find for check in.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable quiet
Stayed 1 night in Dec 2024

6/10 Okay

RUBY

Traveled with family
Liked: Staff & service
Needs to improve their cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, large rooms, a gym.
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Venee

Stayed 2 nights in Dec 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it! Perfect for a weekend stay!
We stayed in the King Bed Executive Room, and it was a very spacious room for 2 people. They have an armoire to hang clothes with a safe, and an ironing board. The bed was very comfortable and the room was very clean! We stayed on the 4th floor and had a very nice view of the city. Breakfast was good (buffet style), and I appreciated being able to take it to the room and warming it up in the microwave later (since I’m not a huge morning person). The customer service was great as well! If you’re looking for a comfortable stay, look no further!
King Bed, Executive Room
Stayed 2 nights in Dec 2024

10/10 Excellent

Gwen

Stayed 2 nights in Nov 2024

10/10 Excellent

Sally S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Returning Traveler
As with previous stays, the service, room, and hospitality received were ideal. The staff made me feel welcomed and appreciated. The room was clean and comfortable. The parking was great! Location was in easy walking distance of several great eateries. Appreciated the recommendations from the hotel front desk personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Theron

Stayed 1 night in Nov 2024

10/10 Excellent

Mary Ellen

Traveled with partner
We got a nice upgrade and John at the desk provided exceptional service; thank you again John!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Keith, Virginia Beach

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room 1, had some mechanical issues with what was explained as a fan issue, loud noises. Room 2, next room tenants were loud and possibly doing recreational drugs. Room 3, thermostat seemed like it wasn't working, explained as the thermostat is locked. That issue was corrected. We inquired about possibly getting another room, but was told, "at that point we would refund your money, with how many times we moved you and have you go to different hotel." Which is a bit rude, as we are guests in your hotel. I understand, it is bit inconveniencing or frustrating, but the issues resided with the hotel and maintenance, not the guest.
Stayed 1 night in Nov 2024