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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Exterior
Fitness facility
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$124
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,000 reviews
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About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel in Downtown Richmond
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Richmond hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express Richmond Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1018 reviews
Rating 8 - Good. 277 out of 1018 reviews
Rating 6 - Okay. 104 out of 1018 reviews
Rating 4 - Poor. 49 out of 1018 reviews
Rating 2 - Terrible. 63 out of 1018 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very polite and courteous. The only thing that needs attention is that the toilet isn't properly attached to the floor. It moved every time one would sit down on it.
Stayed 1 night in Jul 2025

8/10 Good

Raina

Liked: Cleanliness, staff & service, amenities
The room was clean but smelt a bit musty. Parking should be free! However, I did enjoy how convenient it was to walk to restaurants and my concert venue.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirstin

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was smelly and unclean. The elevators were not working which was a problem for my disabled husband. The signage next to the non-working elevators were sloppily handwritten with errors crossed out. The whole thing was ugly. The staff were doing their jobs as best they could and no one can blame them. We spent almost
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Larry F

Stayed 4 nights in Jul 2025

8/10 Good

Sherilynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The service was good & the room was nice & clean, especially the upgrade. The hotel was close to where I was going. The only issue was, there was only one elevator working.
Stayed 1 night in Jul 2025

6/10 Okay

Cee

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
I enjoyed the location and accessibility to many dining options. Carytown is beautiful. However, upon returning from dinner. We were greeted by several large water bugs *Cockroaches* that begun to fly in the restroom of our hotel. The towels were not cleaned or had been sitting for some time as they were very hard to touch the skin. The cleaning staff was super friendly, and you could tell that they were doing their best. Thank you, ladies!
Stayed 2 nights in Jul 2025

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, property conditions & facilities
The air conditioning was rather loud.
Stayed 1 night in Jul 2025

10/10 Excellent

Izaz

Liked: Cleanliness, staff & service, property conditions & facilities
We liked staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherri

Stayed 1 night in Jun 2025

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. It was clean and met my expectations.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here for sure again.

Clean halls! Also elevator needs keys to go up and down the building.
Cute details and clean rooms.
Hotel breakfast
Near restaurants!
Stayed 1 night in Jun 2025

8/10 Good

Hugh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating in lieu of problems with the elevator.
Stayed 2 nights in Jun 2025

8/10 Good

Robesha

Stayed 3 nights in Jun 2025

8/10 Good

Paul

Stayed 1 night in Jun 2025

6/10 Okay

WAYNE

Disliked: Property conditions & facilities, room comfort
There was no way to turn the air conditioning unit entirely off or even change the fan setting, so the unit constantly blew directly across the bed. We had to place chairs covered with clothes in front of it to block the air. The bed sagged in the middle. We could not find a way to open the curtains covering the windows.
Stayed 2 nights in Jun 2025

6/10 Okay

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price and super easy walk to the amphitheater. Could use some updating because it’s definitely showing its age, but the rooms were very clean and the parking was easy. Perfect for a quick stay for a concert.
Stayed 1 night in Jun 2025

6/10 Okay

Joan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Latrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love RVA

My sister and i enjoyed our stay there. We felt very safe and everyone was very helpful and personable. We would have liked to stay longer, if we come back to stay in Richmond it will be with you. I do wish the price was lower.
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but rooms fill up fast!
Stayed 2 nights in May 2025