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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Indulge in a variety of dishes at our buffet, featuring omelets, cheese, and more.
Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.
Relax on the patio with a refreshing drink, surrounded by vibrant flowers and comfortable seating under shaded tables.
Welcome to our reception area, featuring a reception desk, comfortable seating, and a flat-screen TV.
Stay active in our well-equipped fitness center with treadmills and an elliptical machine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(21 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(7 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in comfort with a sofa set, armchairs, and a small table in our welcoming lobby lounge.

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1004)
$185 nightly
The price is $185 total
includes taxes & fees
Holiday Inn Express Richmond - Midtown by IHG

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel in Downtown Richmond
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Richmond hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express Richmond Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lakisha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was great very helpful and friendly. The bathroom wasn’t the cleanest. The overall room should have been cleaned better. You got a 3 because of the lady at the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Larisa

Stayed 1 night in Apr 2025

10/10 Excellent

Ritamarie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Service

The workers at the front desk and on the floor were curtious and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than adequate place to sleep

Second time I have stayed at this location because of its easy access to the Altria Theater. Parking is very good except it costs $20.00 per night. Beds are very comfortable. I appreciated the addition of the grab bar in the bathtub/dhower. I like the Dove soap and shampoo products. Quality of towels and wash clothes needs improvement I felt the hotel was stingy with Keurig k cups—only two so my friend and I couldn’t have a second cup.
Stayed 1 night in Apr 2025

8/10 Good

Yit Meng

Easy access to main street. Pleasant and safe to walkeven in the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sungyoon

Stayed 1 night in Apr 2025

10/10 Excellent

Glenn, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Matthew Joseph

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
Stayed 2 nights in Apr 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would suggest is having more outdoor seating. There was one bench outside to sit on.
Stayed 1 night in Apr 2025

4/10 Poor

nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Kasei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though Hotels.com didn't tell me the the hotel was over booked they made accommodation and was able to give us the last room available.
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Amenities
No issues
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night, good experience!

We were able to check in a bit early, which was very helpful because of a meeting in Richmond. Alana, at the desk, secured us a car and driver to get us to and from. I am recovering from a stroke and, though it was a short distance, the walk would have been difficult. Our room was great, very comfortable with views of the city.
Stayed 1 night in Mar 2025

2/10 Terrible

AMANDA

Stayed 5 nights in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond

Awesome breakfast friendly profession staff and decent location near lots if shopping dining and VCU
Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Great breakfast. Excellent customer service. Nicely located off of expressway and near plenty of shopping, restaurants and things to do.
Stayed 1 night in Mar 2025