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Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    5 min walk
  • Broad Street
    5 min walk
  • Greater Richmond Convention Center
    10 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Hotel in Downtown Richmond
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Richmond hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express Richmond Downtown, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1038 reviews" "
Rating 8 - Good. 306 out of 1038 reviews" "
Rating 6 - Okay. 133 out of 1038 reviews" "
Rating 4 - Poor. 62 out of 1038 reviews" "
Rating 2 - Terrible. 67 out of 1038 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby, Fairfax

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade due to having two ribs and the computer originally putting us two floors away from each other, which works have been inconvenient at best. The facilities were clean, breakfast was great, and the staff were incredibly nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best hotels i have stayed
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Traveled with family
The only 2 negatives were parking…gotta pay?!? And the next was the breakfast lady….she was rude and not at all personable. But the overnight (sat-sun) desk lady, John (sat day shift), and desk dude (sun) were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

THOMAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Holiday in Downtown Richmond
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

minhe

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only one elevator working and took forever for water to head up 20 minutes is to long
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgrade us to a suite, and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Leigh

Stayed 3 nights in Jul 2024

10/10 Excellent

william

Stayed 1 night in Jul 2024

8/10 Good

shelly-lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Room was spacious and very clean. Bed very comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not conveniently located and the parking is dreadful.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
OK for a short stay, but lots of problems
Biggest downside- the room had a moldy smell. Biggest upside- the best was super comfortable. Office chair in the room was broken. Breakfast items poorly stocked after 8am. Air conditioner in the main area of my suite broken and did not blow cold. No convenience stores anywhere nearby. But, the front desk help seemed friendly, so I was grateful for that. Next month I'll be looking into other options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel
Friendly check in and checkout! Lovely room. I came down for a cup of coffee in the morning of checkout and the breakfast room had closed … however an attendant asked me if I would like to have breakfast! So thoughtful … I didn’t, however this was thoughtful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service
The lobby and room was exceptionally clean. The beds were super comfortable. The parking garage is $20/day and only has a 6' clearance.
Stayed 1 night in Jul 2024

8/10 Good

Appviewx

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was wonderful. Smooth check in and check out. Parking was convenient. The breakfast was delicious and had a variety of choices. We even had the chance to use the fitness center, although limited, it had enough of what we needed to fit in a workout.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very reasonably priced for a downtown location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamayon, Hopkinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great staff. Clean. Good quick breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Junel

Stayed 1 night in Apr 2024