See all properties

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Indulge in a diverse breakfast spread with scrambled eggs, biscuits, turkey sausage, and more.
Check-in at our welcoming reception desk, where friendly staff are ready to assist with your stay.
Relax by the pool surrounded by lounge chairs and a shaded area.
Welcome to Holiday Inn Express, featuring a flat facade with a mix of brick and stucco, and a covered entrance.
Relax in a stylish room with a comfortable bed, headboard light, and convenient kitchenette.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
$122
includes taxes & fees
Aug 21 - Aug 22

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Relax in a stylish room with a large bed, sofa, and modern headboard.

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(3 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Accessible bathroom with a bathtub, handheld showerhead, and non-slip mat.

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, nightstand, and comfortable seating area.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with white linens and a geometric pattern, set against a modern backdrop with a dark headboard and accent wall.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax under the shade of large umbrellas, surrounded by comfortable seating and tables.

Holiday Inn Hotel and Suites Richmond West End by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (188)
$142 nightly
The price is $142 total
includes taxes & fees
Holiday Inn Hotel and Suites Richmond West End by IHG

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Richmond hotel with free breakfast
This hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in December 2021.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1011 reviews
Rating 8 - Good. 256 out of 1011 reviews
Rating 6 - Okay. 86 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 31 out of 1011 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Boertown

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has always been at the top of my list when I drive to PA to see family. There have been obvious upgrades made and that is very welcome. However, some of the rooms still look a little shabby. Breakfast needs an upgrade. Remove pancakes and substitute waffles. Most importantly, the door to the outside, supposedly locked for safety doesn't close properly.
Stayed 1 night in May 2025

10/10 Excellent

John R

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shaakira

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice at front desk, super easy check in; and fast
Stayed 1 night in May 2025

10/10 Excellent

Lacretia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and relaxing stay ❤️
Stayed 1 night in May 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and beds. Great value
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 1 night in May 2025

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up-to-date
Stayed 1 night in May 2025

8/10 Good

Stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean from the sitting area to the rooms. The elevator could have been cleaned but it was not horrible. I did not understand why the soap in the room was up so high on the walls. That is very insensitive to people under 5’5. I had issues with the air conditioner that was fixed while I was out. It was definitely done in a reasonable amount of time. My only issue was that my room was not cleaned by the time I arrived back to the hotel at 6:30pm. They did have someone come to clean the room and all was well. Overall I was impressed by the hotel quality and the breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

SABRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at will definitely be staying here every time I’m in town
Stayed 1 night in Apr 2025

8/10 Good

Marvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice olace

Ok place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Marvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Ok place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and super clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Eatontown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of restaurants nearby, felt safe, right next to gas station, Starbucks and Cracker Barrel. Little farther off Rte. 95 than we wanted but that is or fault. Some construction nearby but didn't impact us at the Hotel. Nice breakfast set up. We just stayed 1 night travelling from NJ to SC. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
All was great !
Stayed 1 night in Apr 2025

10/10 Excellent

Emoni

Stayed 2 nights in Apr 2025