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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Free daily buffet breakfast
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk
$140
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Carytown
    ‪4 min drive‬
  • Virginia Commonwealth University
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(76 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Holiday Inn Express Richmond - Midtown by IHG

3.5-star Richmond hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Holiday Inn Express Richmond - Midtown by IHG offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Richmond - Midtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite uncovered self parking is complimentary.

Holiday Inn Express Richmond - Midtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Ram

Stayed 1 night in May 2025

8/10 Good

Joycinth

Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front of the building was a bit shabby.
Stayed 1 night in May 2025

8/10 Good

Paul, Salisbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our daughter's graduation weekend. Nice and clean. Very friendly front desk staff. Would stay here again.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
there was hair and a loose toenail clipping in the bathroom. the advertised pool was a discolored swamp
Stayed 3 nights in May 2025

8/10 Good

Cheri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jeaneen

Liked: Cleanliness, staff & service, property conditions & facilities
Anthony and Deno provided excellent customer service at the front desk. The hotel first flr designed very nice. Very comfortable. Room was clean. Would come back here.
Stayed 1 night in May 2025

6/10 Okay

Charlotte

Traveled with family
Stayed 1 night in May 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the musuems and other good restararaunts..clean rooms...awesome lounge with bean bags to watch the 12 t.vs..the only downside was the pancake maker was broken.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good basic hotel with decent breakfast- close to Richmond center. Affordable, clean and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Martha

Liked: Cleanliness
Ok place to stay. Not the best area, but nice clean basic hotel convenient to downtown. Place seemed to be newly renovated.
Stayed 1 night in May 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing!!
Stayed 1 night in May 2025

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall the property appeared to have gone through some recent updates/ The lobby area was very nice for HI with some modern furniture and large TV Wall. The rooms were nice for what we needed for a quick weekend in Richmond but the large mirror was not clean, there apeared to be food or something on different walls and the bathroom had a slimy tub and sticky floor. The surrounding area seemed okay but coming in late at night it was strange to find people in the parking lot "hanging out" and even a couple sitting in a small pickup just hanging in a running vehicle...made me slightly uneasy. Thumbs up to being dog friendly.
Stayed 2 nights in May 2025

6/10 Okay

Amber

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Cynthia

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

VIPUL, SAN ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service at checkin (checkin only) Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and
Stayed 1 night in Apr 2025

8/10 Good

Johnnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025