See all properties

Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Exterior
Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Carytown
    ‪4 min drive‬
  • Virginia Commonwealth University
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(66 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Free daily buffet breakfast

Holiday Inn Express Richmond Downtown by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1006)
$149 nightly
The price is $149 total
includes taxes & fees
Holiday Inn Express Richmond Downtown by IHG

About this property

Holiday Inn Express Richmond - Midtown by IHG

3.5-star Richmond hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Holiday Inn Express Richmond - Midtown by IHG offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Richmond - Midtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite uncovered self parking is complimentary.

Holiday Inn Express Richmond - Midtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1008 reviews
Rating 8 - Good. 269 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 48 out of 1008 reviews
Rating 2 - Terrible. 65 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Courtney, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Aki

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Not the four seasons but solid affordable stay clean and friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

8/10 Good

C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, quiet good food in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

donovan

Stayed 2 nights in Mar 2025

10/10 Excellent

Justine

Stayed 1 night in Mar 2025

4/10 Poor

Davian

Traveled with group
Disliked: Cleanliness, staff & service
The property had a shortage of sheets and linens on hand which made it hard to relax comfortably at night for my guest. Also the shower when I walked seems to be recently used.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff / Softest Sheets Ever

The softest sheets I’ve ever seen for a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Fine
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t be back..

The bed was quite hard. The lamp shade was missing. The bathroom was extremely tiny and hard to maneuver around in. There was a creepy side vent in the shower in front of you as you’re showering. And when my daughter and I were putting ice in our cooler there was I’m pretty sure a dead bed bug on the air vent. I hope I’m wrong…..but I did report it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Evgeniia

Stayed 2 nights in Feb 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Mar 2025

6/10 Okay

Sylvia H.

Business traveler
Liked: Staff & service
The front desk staff were friendly and helpful. However, I found the room very basic. The towels were rough, the shower was fair, and the only mirror was in the bathroom over the sink. There was no full length mirror or any other mirror, which was inconvenient. My room was never cleaned, which was okay, but I was surprised.
Stayed 3 nights in Mar 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff
Stayed 1 night in Jan 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
You really need to fix the elevators. Why is it okay to have everyone wait so long every time they go to use the elevator?
Stayed 4 nights in Mar 2025

8/10 Good

Willie

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with family
Stayed 3 nights in Feb 2025

2/10 Terrible

michael

Business traveler
Disliked: Cleanliness, staff & service
Checkin in staff terrible
Stayed 2 nights in Feb 2025

2/10 Terrible

michael

Business traveler
Disliked: Staff & service
Check in staff terrible
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Traveled with family
Liked: Staff & service, amenities
We checked in and went to our first room that hadn’t been cleaned yet. We went and got another room and found it mostly clean (night stand had water stains and desk had hard candy stuck to it). Bathroom wall had something stuck to it and ceiling in bedroom had stains. Breakfast was typical hotel hotel breakfast. Expected more with buildup from desk person at check in. Selection was limited. Mostly clean hotel, near train tracks.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect to stay at with a game room for extra fun.
Stayed 1 night in Feb 2025

2/10 Terrible

Durrell

Disliked: Property conditions & facilities
No room keys was a super inconvenience They said the keys machine broke 20mins ago to find out it hasn’t worked for a week Breakfast was limited because they ran out of food Definitely not worth my money The room was the only thing good about the property Won’t book there again
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Stayed 1 night in Feb 2025