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Holiday Inn Express ​Richmond, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express ​Richmond, an IHG Hotel

Exterior
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
6000 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    2 min drive
  • Glenn Miller Park
    4 min drive
  • Rose Garden
    4 min drive
  • Richmond, IN (RID-Richmond Municipal)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (375)
Comfort Suites

About this property

Holiday Inn Express ​Richmond, an IHG Hotel

3-star Richmond hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express ​Richmond, an IHG Hotel offers 99 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Express ​Richmond, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express ​Richmond, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 325 out of 691 reviews" "
Rating 8 - Good. 203 out of 691 reviews" "
Rating 6 - Okay. 98 out of 691 reviews" "
Rating 4 - Poor. 34 out of 691 reviews" "
Rating 2 - Terrible. 31 out of 691 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park with trailer. Clean, modern room, comfortable bed, decent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

4/10 Poor

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
BOOKED 3 ROOMS ONLY BECAUSE THEY SHOWED A BAR AND RESTAURANT INSIDE THE HOTEL. ARRIVED AND WAS TOLD THEY'D BEEN REMOVED MONTHS BACK. VERY DISSAPOINTED.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property appeared to be newly remodeled and was very clean. The desk staff need a little renovation. My cousin who is diabetic asked that the ice pak holder for her insulin be placed in a freezer. After returning about 2 hours later, it was still lying out and the desk staff just standing around.
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Stayed 1 night in Aug 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for one night stay in
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate and appeared to be new, breakfast was good and stuff friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast in the morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property appears to have undergone some updates and renovations. Young woman working the front desk was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Cahleen

Stayed 1 night in Jun 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
Hotel is under full renovations. Any service or area noted outside your room is not available. There is no bar, no pool, no laundry machine, no ice, etc…
Stayed 1 night in Jun 2024

4/10 Poor

Dustin

Stayed 18 nights in Jun 2024

4/10 Poor

Dustin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Constant renovation meant waking up to construction almost every day
Stayed 3 nights in Jun 2024

4/10 Poor

Tara

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Looks were deceiving on this property! From the outside, super nice! Rooms were huge beautiful and spacious! We were without cable literally the entire time we were there. The front desk lady claimed to call, but not sure she really did. I spent 15 minutes on hold with DIRECTV myself trying to get it working. The lobby is under total renovation. No pool was listed on Expedia, but they had one. Claimed to have a “bar” but the front desk lady said no it’s currently a mobile one, but it wasn’t working. Sounds like she just didn’t want to do anything. Also, with Expedia, we booked two king bed rooms, only got one. The other was two queens which is not what we wanted.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 3 nights in May 2024

8/10 Good

cindy

Liked: Staff & service, property conditions & facilities
Under construction
Stayed 1 night in May 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024