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Hyatt Place Richmond/Arboretum

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool
Lobby
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • Chippenham Hospital
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Four Points by Sheraton Richmond

Pool
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is $136
per night
$158 total
includes taxes & fees
Feb 6 - Feb 7
Four Points by Sheraton Richmond

About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Arboretum features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 744 square feet (69 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and express check-in. Onsite parking is available (surcharge).

Hyatt Place Richmond/Arboretum is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 76 out of 1003 reviews" "
Rating 2 - Terrible. 75 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Traveled with partner
Professional, clean and the food was excellent! I would definitely recommend to others to stay there!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

samantha

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when I’m in the area.
Stayed 1 night in Oct 2024

4/10 Poor

Candace

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Golda, McKinney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not well kept. Bathroom is way to small. It was hard to go in and come out. Carpets were dirty and smelly. Didn't expect this in a Hyatt hotel. Staff were friendly. Not sure why they cagrge for parking! It is not a downtown hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tyler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay for parking lame, building was old and run down
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was safe and the room and environment was quiet. Desk staff were friendly and helpful. Areas for improvement include the following: 1. Breakfast- done on the cheap- powdered, artificial eggs, no fruit and the bare minimum above a continentental breakfast. No real dining area which resulted in people eating in the lobby as there were few tables. Overall breakfast was a big let down. 2. No washers/dryers for guests- big inconvenience. Washers and dryers should be available on each floor. 3. Beds were not comfortable. Beds sunk in the middle. 4. Pay for parking? Why? This location is not in the middle of a big city.
Stayed 3 nights in Oct 2024

6/10 Okay

Derek

Stayed 1 night in Oct 2024

2/10 Terrible

dioris

Traveled with family
Disliked: Cleanliness, room comfort
Awful experience
The cooling/ heating system wasn’t working, at as we arrived we were handed electric fans and the to open the windows, rooms unbearable warm during the day, forcing us out of the Hotel room. Pool was disgusting and smelled like urine. Elevators were not working and I got stuck twice. Forcing us to go up and down the stairs. Found roaches in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Asha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
King bed room bathroom is small.
Stayed 1 night in Oct 2024

8/10 Good

Yady

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like that they charge extra for parking in the parking lot!
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Gisela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dany

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was ok! The down side was having to pay for park in the lot at the hotel! Not too much options for breakfast!
Stayed 1 night in Oct 2024

2/10 Terrible

Charity

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, good people.
Stayed 1 night in Sep 2024

8/10 Good

Amy

Traveled with group
Liked: Staff & service, property conditions & facilities
The suite was spacious and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and shower was spacious and updated. Room was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Jolanthe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaints were a yippy dog staying in the room next to ours (people in the room were out and dog kept barking) and also the lack of outlets near the bed. There was an outlet on either side, but the clock, lights, and phone were using all 4 spots. No USB charging spots except in spot not convenient to bed. We had a king room so 2 doubles may have been different. Great breakfast and otherwise great stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024