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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Free daily buffet breakfast
Premium bedding, pillowtop beds, desk, laptop workspace
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
$150
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Chippenham Hospital
    ‪3 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(73 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.0 out of 10
Very good
(9 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Arboretum features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 744 square feet (69 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and express check-in. Onsite parking is available (surcharge).

Hyatt Place Richmond/Arboretum is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 9 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 04
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Reviews

Hyatt Place Richmond/Arboretum Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

Reviews

2/10 Terrible

Hye Yeon

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a problem with our room that every now and then, a loud ringing sound came out of the bathroom. It was difficult to sleep and annoying since the only way to stop the ringing sound was to flush the toilet, which became repetitive after multiple times. The specific room was the reason for my dissatisfaction in this review.and there aren't the camera at the parking lot, so my car got hit and run accident.
Stayed 4 nights in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay with some issues

We had an easy, quick check in. Overall, the room was nice however we noticed the morning after our stay there were lots of little ants all over the room. My son slept on the pull out sofa and the mattress was kind of uncomfortable. The breakfast was good and had lots of options. The gym equipment was nice, however there were no towels and the water bubbler was empty. We did let the front desk staff know about the ant issue and they were very apologetic and offered us Hyatt points towards a future visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zykirria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Janel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very pleasant. My husband love the waffle maker and real dished and silverware at breakfast. The room was spacious but there were a fe gnats in the room. This place could use some updating
Stayed 1 night in Aug 2025

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lamyaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. It was very quiet and in the perfect location close to everything.
Stayed 4 nights in Jul 2025

2/10 Terrible

Se yun

Disliked: Cleanliness, staff & service, property conditions & facilities
Came in at 2:45pm and they said we had to wait ti 3:00pm and this other guy shows up at 2:55 and they gave him the last room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay shower was good for taller people

Fantastic stay from start to finish. Staff was fabulous!! Showers head was better not great for tall people.
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Apr 2025

10/10 Excellent

Jose M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff member. Comfortable beds. Clean rooms and bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Just OK

Staff was very friendly and room was huge. Breakfast was OK a little lacking. Pool was very dirty. Room and hotel were dated and offered no bathroom amenities. You have to pay $9 a night to self park in their unsecured parking lot. I would stay somewhere else next time.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting Stay but pleasant

Attending with family. Lobby AC out when checking in. Several people were offered water. I was told I’d have to pay for the bottles of water. The rooms were cool. Spacious and clean. The breakfast bar attendant was not the most gracious. I came 15 minutes prior to the end snd had to ask several times if I was able to get a bagel that was in the back. She did with hesitation. There’s parking charges per night which I wasn’t aware of. Ultimately the stay was pleasant minus the things I mentioned. The staff was amazing and I would potentially stay again.
Stayed 1 night in Jul 2025

8/10 Good

Debbie, Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Stayed 2 nights in Jul 2025

8/10 Good

Irina-Rodica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great exept the room was a bit smelly eventhough was a non smoker, but over all is a good place to stay. We really enjoyed
Stayed 1 night in Jul 2025

10/10 Excellent

Noemy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort

Not as expected

You had to pay 9.00 for parking which I found ridiculous . The breakfast was not as expected and served the same thing both days , there was not enough seating for people who went down to eat breakfast. The room was decent but needs upgraded on the outside . I also saw no bar or restaurant as shown on site . The personnel though were very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Meredith, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Martricia

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be coming back very soon!!
Stayed 1 night in Jul 2025

8/10 Good

XIEU

Traveled with family and small children
Liked: Amenities
Stayed here overnight. The lobby is nice, and their breakfast "okay". The room is genuinely nice and roomy. The "queen" beds are comfortable. I am not a fan of having a sink in the room right next to the beds. Bathrooms should be separate and away from the sleeping area. I am disappointed there was no free parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025