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Hyatt Select Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Select Richmond/Chester

Down comforters, desk, laptop workspace, blackout drapes
Exterior
Seasonal outdoor pool
Down comforters, desk, laptop workspace, blackout drapes
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
$137
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
13148 Kingston Ave, Chester, VA, 23836
  • Place, James River
    ‪3 min drive‬
  • Place, Point of Rocks Park
    ‪3 min drive‬
  • Place, Hopewell City Marina
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Studio Suite, Multiple Beds

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Accessible 2 Double Bed Tub

  • Sleeps 6

Ada King Room With Tub

  • Sleeps 4

Classic Studio Suite, Multiple Beds

  • Sleeps 5

Classic Studio Suite, 1 King Bed With Sofa Bed

  • Sleeps 4

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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 693 reviews
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About this property

Hyatt Select Richmond/Chester

3-star Chester hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Select Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Select Richmond/Chester features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2164 square feet (201 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hyatt Select Richmond/Chester is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Select Richmond/Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1013 reviews
Rating 8 - Good. 281 out of 1013 reviews
Rating 6 - Okay. 112 out of 1013 reviews
Rating 4 - Poor. 65 out of 1013 reviews
Rating 2 - Terrible. 52 out of 1013 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Construction Zone

Hotel is being renovated. Main desk area was a mess. Elevators were very dirty. Breakfast area was also under renovation. The hotel should have let people know it was under renovation when reservations were made.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Amenities
Nice breakfest
Stayed 3 nights in Aug 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, amenities
Wonderful stay. Staff supportive. Rooms clean and quiet.
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bridget

Stayed 1 night in Aug 2025

6/10 Okay

Patty

Traveled with family
Disliked: Property conditions & facilities
Bathroom dated. Housekeeping did not come and we were told we needed to be there for 3 nights for cleaning. Major construction so no lobby. Would have picked another place had I known. Room itself was spacious and well laid out but the hotel was missing some care and attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Studio by far!

This was by far tge bedt stsy ive had away from hone. My son and i attended services in Petersburg but stayed here. The immediate look when we entered the room was comforting. There were a few gairs in ge shower, but that was exscusable. The room is set up like a studio apartment and room semi-divider. Stainkess steel ice bucket with glasses not paper cups. Ceramic coffee mugs for hit beverages not paper. This was done so perfect! Front desk was very pleasing and polite. We were greeted coming and going! We will be returning! Cant wait for the pool to reopen!
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Area is under construction and the pool was not opened which is why we booked here. If certain things are not available or working, they should not be advertised. Beds were comfortable and the staff we interacted with were nice.
Stayed 1 night in Aug 2025

4/10 Poor

Sasha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Aug 2025

6/10 Okay

Julio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a smell in the room, phone wasn't working to call front desk and the sofa bed was hard to use.
Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and hopeful.
Stayed 2 nights in Aug 2025

8/10 Good

Abu

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the midst of upgrading it's facility. However, the room was clean and spacious and readily accommodated our stay. We didn't get a chance to take advantage of the breakfast, but the food variety looked appealing.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort

Disappointing

I have stayed here several times and have no idea where the bar/restaurant is located. I've also never seen the pool so not sure there really is one on this property. Also, there is no mention on hotels.com about renovations in the main lobby area. They were at a standstill on this stay because of supply issues but not very inviting upon arrival. Your site says there are renovations going on in the gym but nothing about main areas. Also, the price went up $20 from Sunday night to Monday morning. i hesitated to make the reservation Sunday night because of a possible health issue and it wouldnt have been refundable at that point. Very annoyed to find the price hike less than 8 hours later. Room accommodations were as stated on site.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is under renovation, the staff made up for any inconveniences that might have existed. I was welcomed by a staff member every time I entered the front door. This is exceptional !
Stayed 5 nights in Jul 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Amenities, property conditions & facilities
Poorly maintained. Breakfast was good. Stay was unpleasant due to the state of the building and the shoddy workmanship.
Stayed 1 night in Jul 2025

10/10 Excellent

LaRae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hyatt place . This one did not disappoint. Great stay and close to the highway and restaurants.
Stayed 1 night in Jul 2025

8/10 Good

Mikeria, Albany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, they were renovating the property but other than that the room was clean had plenty of amenities for me and my kids. The kids enjoyed the pool. Plenty of restaurants and stores nearby.....
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness
Great
Stayed 2 nights in Jul 2025

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was under renovation. Some of the rooms were still not fully w.
Stayed 4 nights in Jul 2025