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Hyatt Place Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Place Richmond/Chester

Seasonal outdoor pool
Combined shower/tub, designer toiletries, hair dryer, towels
Exterior
Free daily full breakfast
Down comforters, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Southpark Mall
    ‪13 min drive‬
  • Richmond National Battlefield Park
    ‪17 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds (High Floor)

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Property amenity

SpringHill Suites Chester

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (534)
The price is $132
per night
$153 total
includes taxes & fees
Mar 23 - Mar 24
SpringHill Suites Chester

About this property

Hyatt Place Richmond/Chester

3-star Chester hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Richmond/Chester features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2164 square feet (201 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hyatt Place Richmond/Chester is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaesean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of the room
Stayed 3 nights in Nov 2024

8/10 Good

Rushil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lobby area is very nice but once you get off the elevator to your room the carpet is very dirty , the halls are not very well lit and hopefully you enjoy the smell of weed because it reeks of weed . Will not be returning. The only nice thing is the staff who work there.
Stayed 1 night in Nov 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
It good we enjoyed our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms bed was super comfortable. Great staff easy check in.!
Stayed 2 nights in Nov 2024

10/10 Excellent

angela, Chester

Stayed 1 night in Nov 2024

10/10 Excellent

GURUDUTT S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Construction on going resulting in some inconvenience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shiomi

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Workers are very friendly and polite very clean and nice place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
The hotel was under construction they should’ve let people know before booking or lower the price
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
renovated and very nice. Loved living area!
All was great. We were happy they let us check in early. We were here for a treatment at the Massey cancer clinic, which was about 30 min away. The drive was worth it for a safe area and price. We really appreciated the living area and desk. They are renovating the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet and clean the property was. Also, liked the split room option. We’ll be back the next time we’re in VA.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adolfo lopez

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspite of some minor construction, the experience and facility were great
Stayed 1 night in Nov 2024

10/10 Excellent

Jazmyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

DaShae

Stayed 2 nights in Oct 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

TALIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again
The hotel looked nice. Got in the room late and found old blood stains on the sheets. Said something twice noone came to handle the issue. Upon checkout, i addressed the issue again and the girl said awww im sorry that happened.
Stayed 1 night in Oct 2024

8/10 Good

francisco, summerville

Traveled with family
Liked: Staff & service
The staffs were wonderful. The room size was good. However, facility needs update/renovation. As I heard from the staff, it's going to happen starting next week.
Stayed 1 night in Oct 2024

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel!
This was the worst stay ever. The hotel smells like a dirty nursing home. I pulled a towel down in the shower and a razor fell down. Was moved to another room and there was hair in the sheets and in the shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Lester Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and no problems
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024