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Moxy Richmond Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Exterior
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$157
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • 148 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Desk, laptop workspace, blackout drapes, free WiFi

Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 239 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room (Hearing Accessible)

  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 207 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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4.4 out of 5, Excellent, 1,345 reviews
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About this property

Moxy Richmond Downtown

Hotel in Downtown Richmond
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Colonial hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Moxy Richmond Downtown is a smoke-free property.

Bar Moxy - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Reviews

Moxy Richmond Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 414 reviews
Rating 8 - Good. 70 out of 414 reviews
Rating 6 - Okay. 28 out of 414 reviews
Rating 4 - Poor. 18 out of 414 reviews
Rating 2 - Terrible. 23 out of 414 reviews

Reviews

2/10 Terrible

Tamiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cleanliness and property was up to par, my check in experience was horrible. I conveniently took the train into Richmond, Va for a festival. Upon checking in I was told there were no rooms with windows available and it was due to me making a 3rd party reservation. Basically 3rd party reservations a subpar to those who reserve in the hotel site. After I emphasize that I need to be compensated for my inconvenience the staff sent the manager a text and asked if I wanted the available room or did I want to find somewhere else to stay? Needless to say I had a few choice words for him professionally and told him I’ll follow up with his manager. I was assigned another room and given 2 drink tickets the next day but I would never recommend this specific location to anyone. Due to tmy checkin experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Relda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a birthday and the hotel worked with us regarding what decent Experiences were available. Mello was awesome😎
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

kirk

Stayed 1 night in Aug 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing gave multiple recommendations. rooms came with two free drink vouchers. great location right in the middle of downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Comfy bed & pillows
Stayed 1 night in Aug 2025

10/10 Excellent

RADWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Salem

Liked: Cleanliness, staff & service, amenities
Nice hotel in the middle of downtown Richmond. Nice view of the city. Staff members very helpful. Bar area had light appetizers. Enjoyed my stay.
Stayed 1 night in Aug 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Door man was excellent, gave me directions and interesting places to visit. They did not have the bed I ordered and gave me a room with no windows. No apologies and she never smiled. The room had bunk beds but I travel solo. Plus I am a Marriott rewards member.
Stayed 1 night in Aug 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

The hotel was really nice! Clean which made it much more comfortable to stay. I enjoyed the idea of the supply cabinet in each hall with toiletries, towels, and wash cloths. I wish they had thicker blankets for the bed as I get cold and also enjoy cushy comforters at hotels. Also could use more pillows but I checked in so late I didn’t want to ask for them. I like the complimentary drink card too. Didn’t get to use it but will do so next time I’m in Richmond!
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and friendly. It had a very playful vibe and the staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tommy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a fun vibe. Close to fun attractions and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Was a lovely, quick stay. We had an interior (no window) room which was a nice surprise. We got the best sleep!! Our entire family almost slept through checkout! The lobby with the games was a nice option for our kids. My husband and I got drinks at the bar and there seemed to be a nice gathering of people. The drink tickets were a nice bonus! We used some for coffee the next morning. Oh, my favorite part was the housekeeping cards in the rooms. We NEVER have cash so having the option to tip with the QR codes via Venmo was very convenient! They should consider these cards at the bar for the staff.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Lively bar area but weak water pressure in the shower.
Stayed 1 night in Jul 2025

8/10 Good

Laurel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and Unique!

We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Stayed 1 night in Jul 2025