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Moxy Richmond Downtown

2.5 star property
VIP Access

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Photo gallery for Moxy Richmond Downtown

Lobby
Bar (on property)
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$167
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    ‪2 min walk‬
  • Greater Richmond Convention Center
    ‪6 min walk‬
  • Virginia Commonwealth University
    ‪8 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, View (Hearing Accessible)

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Loft (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 207 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room (Hearing Accessible)

  • 206 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View (Hearing Accessible)

  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, View

Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, View

10.0 out of 10
Exceptional
(1 review)
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, View

9.2 out of 10
Wonderful
(27 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

1 bedroom, desk, laptop workspace, blackout drapes

Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 239 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, No View

  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, No View

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, View

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, desk, laptop workspace, blackout drapes

Room

  • 148 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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Property entrance

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About this property

Moxy Richmond Downtown

Hotel in Downtown Richmond
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Colonial hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Moxy Richmond Downtown is a smoke-free property.

Bar Moxy - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 383 reviews
Rating 8 - Good. 64 out of 383 reviews
Rating 6 - Okay. 26 out of 383 reviews
Rating 4 - Poor. 18 out of 383 reviews
Rating 2 - Terrible. 22 out of 383 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Aesome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 3 nights in May 2025

10/10 Excellent

Sunali

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool, funk hotel. we enjoyed out stay.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Corey, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025

2/10 Terrible

Jin

Stayed 2 nights in May 2025

10/10 Excellent

Corey, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the hotel is decorated.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond for us. They are all outstanding.
Stayed 2 nights in May 2025

8/10 Good

Tyree

Liked: Cleanliness, staff & service, property conditions & facilities
I hate the parking situation at the hotel. However the bartenders were great. The room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Bernhardus

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly folks
Stayed 4 nights in May 2025

6/10 Okay

Amanda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I thought the property was very cute and fun. Unfortunately i don't think it was worth the cost. While the room was adorable, i didn't realize how small it would be. Unsure if the sheets were changed before us, found a few rogue hairs and trash under one of the mattresses. Roughed it anyways. Bathroom door actually got STUCK, needed maintenance to come fix it. He came quick, which was nice. He took a piece off that allows the door to stay in place, i asked him not to replace it during our stay because i did not want a chance of getting trapped and as a result, the bathroom door would not stay closed. That's probably on me, but it was a bit annoying. I don't regret the experience, the vibe was nice but i doubt i would return.
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a boutique hotel. I enjoyed the atmosphere and will stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Curtis

Stayed 1 night in May 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter, Sterling

Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Mar 2025

8/10 Good

Zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kelsey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got over charged for room charged me for 2 night when I was only staying one been trying to get in contact with them for days to get a refund one of the other days was booked through Expedia they are trying to process a refund and can’t because they can’t get the hotel to comply. When we got there all the door were locked had to walk around the entire block twice and call to get someone to let us in when we check in he doesn’t tell me the Expedia booking is for another day he just charged me for another night when I thought I was checking in to my booking then realize it’s for a whole different day then I needed he never even said anything then we get in the room the tv doesn’t work we got moved 4 times just for them to say oh yeah all out tvs are broke so we just sat in complete silence the entire time couldn’t sleep without a tv then the next morning I go to get a charger out my card my key doesn’t work for the room I have when I get back they were trying to tell me I was staying in a diff room and that’s the room my name is under I had to go back up to the floor and back down the front desk 3 diff times and for 3 diff key cards before they gave me one for the right room not to mention one of the cards they gave me had a whole person in it that I just barged in on and was literally trying to tell me well that’s your room I said my boyfriend and my stuff isn’t there idk who’s in that room!! Now I’ve been trying to get a refund a manager hasn’t been there in days to speak to
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Rooms very clean. Only downside was no microwave or mini fridge in the room
Stayed 2 nights in Mar 2025