Omni Richmond Hotel

4.0 star property

Omni Richmond Hotel

Photo gallery for Omni Richmond Hotel

Exterior
Dinner served, American cuisine
Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby lounge
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
100 S 12th St, Richmond, VA, 23219
  • Shockoe Slip
    ‪1 min walk‬
  • Broad Street
    ‪5 min walk‬
  • Virginia Commonwealth University
    ‪17 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(29 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 Queen Bed (Luxury)

  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(44 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Luxury)

10.0 out of 10
Exceptional
(2 reviews)
  • 286 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Luxury)

10.0 out of 10
Exceptional
(3 reviews)
  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(62 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • 628 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, 2 Bathrooms

  • 820 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 286 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Omni Richmond Hotel

4-star hotel in Downtown Richmond
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and in-room fitness.
In addition to an indoor pool, Omni Richmond Hotel provides a 24-hour fitness center and in-room fitness. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Omni Richmond Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Westham Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch - This restaurant serves breakfast, brunch, and lunch. Open daily.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Nearby parking fee: USD 35 per day (299 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 760 out of 1129 reviews
Rating 8 - Good. 210 out of 1129 reviews
Rating 6 - Okay. 81 out of 1129 reviews
Rating 4 - Poor. 38 out of 1129 reviews
Rating 2 - Terrible. 40 out of 1129 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service
Elevators run down and broken. Disappointed in parking garage fee of $35/ night .
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Renata

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service through out the stay , really appreciate the extra effort and cohesive team work.

10/10 Excellent

melody, North Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in excellent location and very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Omni

I love the Omni and was given a nice corner room. The only problem I had was the charger/electrical outlet on the table did not work so I couldn’t charge my phone.
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo, West palm beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service when we arrived, super comfortable hotel and very good location
Stayed 1 night in Mar 2025

10/10 Excellent

Lenise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor tavern was nice and fun. Pool was warm and refreshing. Clean, cool eating areas. Nice architectural design. Parking garage on premises and across the street. Friendly, helpful staff. I loved it here. Worth every penny.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 3 nights in Mar 2025

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Stayed 2 nights in Mar 2025

2/10 Terrible

John

Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna, Princeton

Traveled with partner
Liked: Cleanliness, amenities
The only issue I didn’t like about this property was the parking. I was not aware that we would have to pay for parking regardless if we used valet or not.
Stayed 2 nights in Mar 2025

8/10 Good

Mike

Stayed 2 nights in Mar 2025

10/10 Excellent

Mayowa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Absolutely lovely hotel. Jacob was the front desks man who helped us check in. Jacob is a fantastic employee and deserves a raise. Jacob realized our room was double booked and upgraded us to better accommodations with no fee. We also received 2 drink tickets for the amazing bar they have on sight. Jacob was very kind and attentive. Loved our room, and the showers are amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

allen

Liked: Cleanliness, property conditions & facilities, room comfort
Attentive helpful staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Tasia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025