Omni Richmond Hotel

4.0 star property

Omni Richmond Hotel

Photo gallery for Omni Richmond Hotel

Exterior
Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby lounge
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
100 S 12th St, Richmond, VA, 23219
  • Shockoe Slip
    ‪1 min walk‬
  • Greater Richmond Convention Center
    ‪15 min walk‬
  • Virginia Commonwealth University
    ‪17 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 Queen Bed (Luxury)

  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Luxury)

  • 286 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Luxury)

  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • 628 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, 2 Bathrooms

  • 820 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (High Floor)

  • 286 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 Queen Bed (High Floor)

  • 286 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 King Bed (High Floor)

  • 286 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Omni Richmond Hotel

4-star hotel in Downtown Richmond
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and in-room fitness.
In addition to an indoor pool, Omni Richmond Hotel provides a 24-hour fitness center and in-room fitness. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 161459 square feet (15000 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Omni Richmond Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Westham Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch - This restaurant serves breakfast, brunch, and lunch. Open daily.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (161,459 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Nearby parking fee: USD 35 per day (299 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 744 out of 1119 reviews
Rating 8 - Good. 202 out of 1119 reviews
Rating 6 - Okay. 89 out of 1119 reviews
Rating 4 - Poor. 40 out of 1119 reviews
Rating 2 - Terrible. 44 out of 1119 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Brad

The hotel was very inviting and beautifully decorated when walking in. The front desk staff and valet staff were very friendly and helpful. The hallways were kinda dirty. Bits of trash and paper on the floors. Hotel cleaning staff on their phones a lot when in passing. Bar staff was pleasant and attentive. The food was not as good as I expected it to be for an Omni hotel and was slightly overpriced for the level of taste and presentation. However still palatable. I’d stay again to say the least but will not be my first choice of hotels in the area. And the parking prices are thru the roof for overnight especially when they take it to a public lot to be parked.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and walkable to several dining options
Stayed 1 night in Dec 2024

2/10 Terrible

Dominick

Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Dec 2024

4/10 Poor

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was wonderful, however there was NOTHING on the app that indicated that there was a $150 pet fee and parking costs $40 a night. So what I thought was a good deal, turned out to be ridiculously expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa, Vinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

donald wayne

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Stayed 3 nights in Nov 2024

10/10 Excellent

andrena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Carrollton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was outstanding and made us feel welcomed. They also put an extra touch in the room for my wife's birthday. I'd stay here again without hesitation.
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Stayed 1 night in Dec 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, nice hotel and staff but room had old wall to wall carpet and no tech outlets. Power strips were packed full behind furniture.
Stayed 2 nights in Dec 2024

10/10 Excellent

BRIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 2 nights in Nov 2024

10/10 Excellent

Ravi

Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omni never disappoints , good hotel , clean, and staff is always super professional
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
This property was extremely overpriced for the rooms offered. The rooms are old, furniture is old. The rooms were a big disappointment for us especially for the price. The staff for the most part was also disappointing especially at check in. There was a long line with a new girl behind the counter all by herself. Just ridiculous. Also, Wi-Fi and parking were extra charge. Parking was $38 a night and Wi-Fi was $15. per day. We only spent $171 a night without taxes which was a deal because normally it is a $200 a night hotel. I felt even with the deal of a price it was still more then it was worth. I strongly suggest finding another hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and style of Omni was above and beyond. What a gorgeous dream of a hotel! I didn’t want to leave!
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024