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Quality Inn and Conference Center

2.5 star property

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Photo gallery for Quality Inn and Conference Center

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Billiards
Exterior
Property amenity
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $66
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪19 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, No Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds, No Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Desk, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

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About this property

Quality Inn and Conference Center

Richmond hotel with 1 indoor pools, connected to the convention center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn and Conference Center features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 4740 square feet (440 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Quality Inn and Conference Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 249 out of 1010 reviews
Rating 8 - Good. 233 out of 1010 reviews
Rating 6 - Okay. 213 out of 1010 reviews
Rating 4 - Poor. 151 out of 1010 reviews
Rating 2 - Terrible. 164 out of 1010 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Onda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrienne

Liked: Staff & service
Lots of parking and nearby restaurants and stores. Easy access to I-70. Older hotel but the staff was good about switching to a cleaner room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Staff & service, amenities
They always treat me good there!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The overnight clerk was very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Facility was clean and safe. Staff were friendly and courteous.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Sirgio

Disliked: Cleanliness, staff & service, amenities
Begs in the room and horrible service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Cleanliness stood out
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

FRANCISCO

Liked: Staff & service
The price is fair for the location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff did not use pool
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025
Verified

8/10 Good

John

Liked: Cleanliness
The first room had stains in ed sheet.so we requested another room .the secknd room was excellent.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Building needs work done to it
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Staff that check me in was very courteous and quick. Hotel was nice, but you can tell it was a little older and hallways were a little dirty. Room was nice and the beds were super comfortable. Was a good stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Umaru

Liked: Cleanliness
It’s was good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and free breakfast
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities
Entire hotel smelled like smoke and musty. Also had roaches in room. No clean towels or maid services on a two day stay.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Stacy

Disliked: Cleanliness, amenities, property conditions & facilities
Buyer beware. There is an insane lady working front desk, and so far, noone will help. This hotel is a very dangerous place to stay.
Stayed 2 nights in Nov 2025