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Quality Inn and Conference Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Lobby
BBQ/picnic area
Indoor pool, pool umbrellas, sun loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    2 min drive
  • Red Lobster
    3 min walk
  • Dayton Bus Station
    31 min drive
  • Richmond, IN (RID-Richmond Municipal)
    15 min drive

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Richmond I-70

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1004)
The price is $75
per night
$84 total
includes taxes & fees
Jan 7 - Jan 8
Baymont by Wyndham Richmond I-70

About this property

Quality Inn and Conference Center

Richmond hotel with 1 indoor pools, connected to the convention center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn and Conference Center features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 4740 square feet (440 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Quality Inn and Conference Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 137 out of 1001 reviews" "
Rating 2 - Terrible. 119 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix door handles
Stayed 1 night in Sep 2024

4/10 Poor

Leland

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Outside was not inviting room was terrible stains, open vent fan in bathroom no cover, chair all ripped up musty smell. Not worth the money move on to a better place. I do not recommend at all. Wish I could have gotten a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Stayed 1 night in Aug 2024

10/10 Excellent

gary

Liked: Staff & service
Average amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for the travel
I guess it was a ok stay, the pictures make it look way different and fancier then what it is, but overall it was ok. Comfortable beds, no smell on the rooms and bathrooms cleans.
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Disliked: Staff & service
The employee on check-in had zero personality. That started the whole experience. Bottle waters a dollar you don't get a complementary one with your room. That's OK. It was cheap. I get it. I would certainly not recommend Coffee or breakfast buffet if you call it that
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We have stayed here multiple times in 5 years and this visit was probably the most disappointing. I think the previous owners sold the property. Broken door handle, two towels in the bathroom, and the room smelled like smoke even though it was non-smoking. When we asked for extra towels, we were told house keeping would bring them when making their rounds. The building has gotten old. We used to love the service and the quality, but for extended stays we will probably look elsewhere going forward. If you’re looking for something to get you through the night that’s affordable then it’ll be fine.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there
They will charge you extra for what they want . Hard bed. Poor cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Ronnie

Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Traveled with pets
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Aug 2024

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The elevator license was expired, dirty floors and not good breakfast food .
Stayed 2 nights in Aug 2024

4/10 Poor

Maritza

Business traveler
Disliked: Property conditions & facilities
The entire property is outdated. The curtain in the room was coming apart. There is mold in the ceiling above the window. The comforter had 2 stains on it. The breakfast is a take and go paper bag. Hallways were stuffy with a weird scent. unfortunately, this is one place I will never return to.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here last year, renovations are still going on! Could it be an excuse to offer less amenities to guest?
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Stayed 1 night in May 2024

6/10 Okay

Dintu

Traveled with family
Disliked: Property conditions & facilities
Not very clean. Had a broken jacuzzi in the room which is broken and dirty.[ not part of the booking] Minimal breakfast option.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the interstate, it was perfect for what we needed. Beds were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Tv did not work pool was closed
Stayed 2 nights in Aug 2024

2/10 Terrible

Carla

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hallways and rooms have visible and plenty mold and dust. The furnishings were worn in my room. The shower curtain had would appear to be dry blood on them. One of the lamps by the bedside had dead bug remnants. There were large cracks in the wall and you could hear too clearly sounds from the next-door room.
Stayed 1 night in Aug 2024

8/10 Good

Patrick J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with big rooms and a big bathroom. Comfortable beds. Only negative is they really cheap out on the breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s been a nightmare with this hotel we stayed at for the first 3 nights/of 6. We found pringles in our AC unit, told them about it and they came up to look at it but never came back to fix it, the housekeeper called us a-holes while putting towels in our bathroom. The hotel staff just used the excuse that she doesn’t speak any english and that it’s a “cultural difference”. our sheets were stained and looked dirty. Then the toilet started leaking in our bathroom! so they moved us rooms across the hall. We were just about to get ready for bed when i went to the bathroom and we found a cockroach! oh we also got stuck in the elevator and got locked out of our room too. Breakfast is poor: just bagels, yogurt, and waffles you have to make yourself if you can even get to the machine. The hotel refused to give us a refund also and we only stayed 3/6 nights-leaving and checking out early in the middle of the night! this place needs shut down! i have pictures to prove it all.
Stayed 6 nights in Jul 2024

6/10 Okay

Harold

This is not a hotel to stay at or even look at if you have any kind of handicap the entrance is up a very steep ramp. The rooms on the first floor must be accessed by a small staircase. It is an older property they have done what they could to make the appearance pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Sounded with many good chained restaurants. The hotel room was very clean and big. Friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Bret

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my stuff out of my room and went through it
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024