Quality Inn Chester - South Richmond

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Chester - South Richmond

Exterior
Lobby
Pool
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing
Premium bedding, desk, laptop workspace, soundproofing

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
12711 Old Stage Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    10 min drive
  • Hardee's
    5 min walk
  • Petersburg Station
    15 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn Chester - South Richmond

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Chester - South Richmond has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.8
Rating 10 - Excellent. 196 out of 703 reviews" "
Rating 8 - Good. 179 out of 703 reviews" "
Rating 6 - Okay. 111 out of 703 reviews" "
Rating 4 - Poor. 101 out of 703 reviews" "
Rating 2 - Terrible. 116 out of 703 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

fabian

Stayed 2 nights in Sep 2024

10/10 Excellent

Cathy

Stayed 1 night in Sep 2024

2/10 Terrible

Wongphaka

Stayed 1 night in Sep 2024

2/10 Terrible

Ashutosh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Katara

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed and I couldn’t make it to Richmond. I had to stay overnight in Charlotte. The property refused to give me a refund. I’ve tried to talk to the manager about the manner and I keep being told that the manager is not in. They put me down for a “no call, no show” when it wasn’t my fault and I kept them updated about what was going on.
Stayed 2 nights in Aug 2024

6/10 Okay

Kayti

Business traveler
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Shanna

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total waste of money and time.
Never even checked into the room, . Construction going on with dry wall dust and trash all over. We requested to look at the room, they took us upstairs, we left out. They are not suitable to run a hotel during the construction as the amenities are false and the place just just terrible. The manager was so rude. They charged me the full 1 week but then reimbursed me for 5 nifhts. They charged me full price for one night and i never even checked. Never recommend to anyone.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I was very comfortable and had no problems with check-in. Staff was very friendly at check in and check out
Stayed 1 night in Jul 2024

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won't stay again
Hotel was in renovations which was not disclosed. Room smelled of mildew and had small flies. Front desk was nice and moved us to another room which didn't smell as badly and no flies. Breakfast was extremely limited
Stayed 1 night in Jul 2024

4/10 Poor

Ariel

Motel vibes, under construction, pool was closed
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay very clean
Stayed 2 nights in Jul 2024

4/10 Poor

Amie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a very strong and nasty smells. This place has really ran downhill, everything is broken in this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Merlin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Curtis

Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities
It was a bargain compared to other places- but could have been up front that the fitness center and pool are both closed and unusable. In need of renovations which are underway. Room hadn’t been vacuumed but there weren’t any bugs. Located next to the highway so even with earplugs the noise of engines woke me up a lot.
Stayed 3 nights in Jun 2024

2/10 Terrible

Warrenton

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Stayed 1 night in Jun 2024

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Life
This gem of a location is receiving an upgrade. Smoking is no longer permitted onsite and that is a plus.
Stayed 1 night in Jun 2024

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Website very misleading, hotel still under construction, not newly renovated. Wall falling apart over window. Elevators smelled like marijuana whole time. Stains on linen. Not impressed at all.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
BED BUGS, RUN!
BED BUGS!!!!! RUN!!!!!!!
Stayed 3 nights in May 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Very uncleanly and a smelly place. Tried to get the smoke detector fixed and couldn’t get that done. Left for the second night and they wouldn’t give us a refund. Terrible hotel.
Stayed 2 nights in May 2024