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Quality Inn Chester - South Richmond

Property class: 2.5

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Photo gallery for Quality Inn Chester - South Richmond

A multi-story hotel with a central entrance, a landscaped area with small plants, and a clear sky.
A hotel breakfast area with a long counter, bar stools, and a television.
An indoor swimming pool with clear glass walls, a tiled floor, and a few lounge chairs by the windows.
A hotel room with a bed, a desk with a chair, a sofa, a TV, and a window with curtains.
A compact hotel room with a kitchenette, a sofa, a desk, and a bed.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $92
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
12711 Old Stage Rd, Chester, VA, 23836
  • Place, Parker's Battery Park
    ‪8 min walk‬
  • Place, Greater Richmond Convention Center
    ‪24 min drive‬
  • Place, Short Pump Town Center
    ‪48 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer and a TV, a wardrobe, and a small refrigerator.

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

A compact hotel room with a kitchenette, a desk with a chair, a television, and a microwave.

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk with a microwave, a refrigerator, a wardrobe, and a flat-screen TV mounted on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A bathroom with a bathtub, a sink, and a mirror.

Room, 2 Queen Beds, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A bathroom with a shower, toilet, and sink.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

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About this property

Quality Inn Chester - South Richmond

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Chester - South Richmond has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 911 reviews
Rating 8 - Good. 196 out of 911 reviews
Rating 6 - Okay. 142 out of 911 reviews
Rating 4 - Poor. 133 out of 911 reviews
Rating 2 - Terrible. 178 out of 911 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We enjoyed the location, cleanliness, and space of the room. We disliked the conditions of the bathroom, but for the price, it didn’t matter much.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Safe hotel very nice delicious breakfast close to 95.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible odor and old, need a deep clean everywhere
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel stinks. The rooms stink. There is always some type of damp smell
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Pictures on line is not the room I stayed in, looks nothing like the hotel . This was a hot mess.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast in this hotel is a scam. Only waffle, apple, and yogurt. They don’t even refill waffle batter. That’s all. No bananas, not even bread.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell of weed smoking in the building and room. Dirty carpet. Bathroom door does not close easily, needs hard push to get locked. Limited options in breakfast - cereals and waffle, no bread. Apart from external painting of the building, everything looks old.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The placed wreaked of weed. Air was stale like mold. Curtain in window was ripped. Sink drain plug and bath drain plug sat on the sink. Toilet handle was broken. Comforters were discolored. Sheets had holes.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very unkept! Broken furniture and a bad smell upon entering. I cancelled my stay and request a refund, they refunded one night only.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are always nice. Rooms are nice. Very convenient.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay on our Myrtle Beach trip . Clean great breakfast
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very clean and beautiful hotel
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room needs updating, but it’s clean. Staff is amazing and breakfast could be a lot more balanced with healthier foods not just waffles and cereal and yogurt.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for work
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This a great stop for our to and from Myrtle .beach trip. Make sure you eat at Don Pepe.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in the Quality Inn multiple times earlier. This time, my experience was bad. The bed linens were dirty and ripped. The washroom toilet was leaking continuously. The air conditioner cover was open!! Window blinds had fungal spots. The floor was dirty. It was very unpleasant to stay one night with the family and young kids. The breakfast option was limited (only waffles, apples, yogurt, cereals, coffee, and orange juice). The breakfast experience was not as expected (buffet advertisement on the hotel website).
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was quick and the young lady at the desk was so nice and friendly!!
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Very old property. Lights and switches were not working. Restroom toilet fan were not working. Toilet seat cover was broken. Room was ok type and clean moderate. M-Oven was working Refridgerator was working. Breakfast we didn’t had.. did not liked. 2/5 rating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and convenient
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Good casual stop

Great stop for a clean, comfortable, and reasonably priced hotel
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean and the beds looked like the bedding had just been thrown up on the beds rather than actually made. There was an old wash cloth in the shower. My friend tried two different rooms with similar cleanliness and the door didn’t lock. DO NOT STAY HERE
Stayed 1 night in May 2026
Verified review

2/10 Terrible

I stayed at this pro
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The shower handle fell off during my shower and the toilet did not work !!!!!!
Stayed 2 nights in May 2026