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Quality Inn Chester - South Richmond

2.5 star property

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Photo gallery for Quality Inn Chester - South Richmond

Exterior
Pool
Premium bedding, desk, laptop workspace, soundproofing
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
12711 Old Stage Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    ‪10 min drive‬
  • Southpark Mall
    ‪12 min drive‬
  • Henricus Historical Park
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Chester, VA

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (1003)
The price is $97
per night
$113 total
includes taxes & fees
Apr 5 - Apr 6
Country Inn & Suites by Radisson, Chester, VA

About this property

Quality Inn Chester - South Richmond

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Chester - South Richmond has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 725 reviews
Rating 8 - Good. 182 out of 725 reviews
Rating 6 - Okay. 113 out of 725 reviews
Rating 4 - Poor. 101 out of 725 reviews
Rating 2 - Terrible. 119 out of 725 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Stayed 1 night in Dec 2024

10/10 Excellent

charsley

Liked: Cleanliness, amenities
c
Stayed 1 night in Dec 2024

10/10 Excellent

LaShonda

Stayed 1 night in Aug 2024

2/10 Terrible

Dana

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were horrible. Burn stains all over the floor and headboard in a non smoking room. Neighbors were fighting next door all night in the room and hallway. Sleeping was impossible. No elevator and my room was on 3rd floor. Side doors did not work with key card so every time you go out to smoke you have to walk down all the steps and tgen back thru the main doors all the to end of hall and back up all the steps that stink of pot smell including the main desk area too. They should definitely lower their rates and waiting deposit on the room is unbelievable. Cheapest in that area was only reason to stay there. Not again because all the baby roaches running around when I was there the place is probably infested with them by now.
Stayed 3 nights in Dec 2024

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities
Shame
Elevator not working, full breakfest include but only had pancakes and cereals. Room temperature so cold, couldnt take a shower to cold in the bathroom. Wall paper comming off the walls etc etc. Will never go back.
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures were not what we see in real life, poor facility and no pool no gym, no elevator, dirty hallways.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I went by the reviews indicating that the elevator was in working order which it was not! Thankfully I had seen where others had commented that it may or may not have been working and I requested a handicap accessible 1st floor room because I can’t do stairs. The room was not accessible but was on the 1st floor. The property itself looks to be a little run down but appears there are some improvements being made. The breakfast was pretty much waffles and juice. There was cereal but I saw no milk to go with it. Needless to say we had to eat out every morning which was not planned.
Stayed 4 nights in Dec 2024

8/10 Good

Donald

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Traveled with group, Business traveler
Disliked: Property conditions & facilities
This property need to be remove from the site! They lied about everything there! The hallway stinks and smell like cigarette smoke! Rooms smells mildew and there was bedbug powder all over the floor! The elevator broke I had to book at another hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for work
Stayed 1 night in Dec 2024

6/10 Okay

Donald

Stayed 1 night in Nov 2024

2/10 Terrible

Jesse

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is littered with trash, not very handicap accessible to get to the front door Arrived andthe front desk workers smelled of marijuana, and barely looked up from their laptop to greet us. Was told our room is 304, on the third floor, then immediately told the elevator is broken and the stairs are at the end of the hallway. Stairwell was in complete disarray, as workers are apparently replacing the carpet on every floor, wallpaper is peeling off the walls, hand rails are filthy. Arrived to room on the third floor and the new carpeting was not cut to fit the door, was left a quarter of the way up the bottom of the door, extreme tripping hazard to enter or exit the room. Hallways smelled musty and mildewy, as well as the constant stench of marijuana. The room was disgusting, inspected with UV light, couch and window seat were absolutely disgusting Fluid stains on the walls, mold in bathroom, carpeting was filthy, bug trap was set in the room right next to the bed in plain sight. Had no choice but to stay due to thanksgiving, and the other hotels being booked solid. Found cockroaches on the last night. DO NOT BOOK WITH THIS HOTEL, COMPLETELY FILTHY, COCKROACH INFESTED, MOLD IN BATHROOM.
Stayed 4 nights in Nov 2024

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Fort Washington

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

john

It’s clean it’s a little bit dated, but the staff is really helpful. It’s in a decent location close to the freeway gas station across the street. It’s good overall.
Stayed 6 nights in Nov 2024

6/10 Okay

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

William, Orllia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This a great stop for our to and from Myrtle .beach trip. Make sure you eat at Don Pepe.
Stayed 1 night in Nov 2024

2/10 Terrible

Ridha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is closed- the hotel should let guests know before booking.
Stayed 4 nights in Oct 2024

8/10 Good

William, Orllia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay on our Myrtle Beach trip . Clean great breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Cullen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Johnny

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Yes, I would stay again!
Nicely run hotel. Very nice, safe, clean location. Interiors are a bit outdated, but there are on-going renovations apparently.
Stayed 1 night in Oct 2024

6/10 Okay

Joanna M

Stayed 1 night in Oct 2024

4/10 Poor

Kalayah

Traveled with family
Liked: Staff & service
Had a funny smell, could’ve had a better appearance
Stayed 1 night in Oct 2024