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Quality Inn Chester - South Richmond

2.5 star property

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Photo gallery for Quality Inn Chester - South Richmond

Exterior
Premium bedding, desk, laptop workspace, soundproofing
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing
Pool
Dining

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
$80
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
12711 Old Stage Rd, Chester, VA, 23836
  • Parker's Battery Park
    ‪8 min walk‬
  • Iron Bridge Sports Park
    ‪11 min drive‬
  • Southpark Mall
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn Chester - South Richmond

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Chester - South Richmond has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.8
Rating 10 - Excellent. 222 out of 784 reviews
Rating 8 - Good. 189 out of 784 reviews
Rating 6 - Okay. 124 out of 784 reviews
Rating 4 - Poor. 112 out of 784 reviews
Rating 2 - Terrible. 137 out of 784 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Darryl

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness
First room we were checked into was not cleaned, assigned another room with less beds, room rank of cigarettes, toilet worked maybe half of the time. You get what you pay for, hard to recommend.
Stayed 4 nights in May 2025

2/10 Terrible

Jermel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is shady and prostitution is keeping the lights on for sure
Stayed 1 night in May 2025

6/10 Okay

Debbie

Stayed 1 night in May 2025

2/10 Terrible

Teal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters we reserved the hotel because it had an indoor pool we were never told it was under construction until we tried to use the pool. There are holes in the walls. The staff who greeted us barely said 5 words to us. The “breakfast” is a joke. Stains all over the couch. We’re told our room was ready but walked in to a house keeper in the room then 10 mins later we heard knocking and a house keeper dropped off a shower curtain. The toilet paper falls apart, the towels are no soft. Left clearly open and used “complimentary” products on our sink. We were in a business king suit. This place needs a lot of work. One of the worst hotel experiences I’ve ever had.
Stayed 1 night in May 2025

4/10 Poor

Jesse

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
False advertising!!!! Says has a gym shows pictures of the gym but it is now a casino… pool was out of order under construction… breakfast area pictured having fresh fruit but there was no fruit at all! Only one kind of cereal and waffles. The juice machine did not work… would not recommend staying here.
Stayed 1 night in Apr 2025

6/10 Okay

Katisha

Traveled with partner
Liked: Cleanliness, staff & service
It needs to be updated. It’ll suffice for a couple nights especially if you’re on a budget but if the price is ever over 70.00, it’s not worth it. Better than the Days inn and Red Roof near by that’s in the same price range.
Stayed 1 night in Apr 2025

10/10 Excellent

andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

The pictures of this place online was totally different from what I got. Was very disappointed. The refrigerator was loud, even after the young man tried to fix it. The breakfast was quite ordinary, only hot item was the do it yourself waffle, no meat or potatoes. As older folks we expected more.
Stayed 3 nights in Mar 2025

8/10 Good

Dante

Business traveler
Liked: Cleanliness, staff & service, room comfort

Update

Update amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough parking space without being too crowded.
Stayed 7 nights in Feb 2025

6/10 Okay

Derek

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

2/10 Terrible

Noah

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, bugs in the hallway, damaged facilities, indoor pool not available and drained. Did not have process in place to refund partial trip with Expedia. We payed for 4 nights but only stayed 1. Would not recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

yuliya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Eric D

Stayed 1 night in Feb 2025

10/10 Excellent

Oliver

Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 1 night in Feb 2025

10/10 Excellent

Charletta

This was Avery clean decent quiet place for the money we paid.I will certainly stay here again when in area! Staff waff was professional. My only complaint was… needed hotter water which is just my personal way of liking
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty. And a sex toy was found in the bed. It was very disturbing. They gave us another room but it made me very nervous about staying there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gurnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like staying here, nice and clean.

Stayed 5 nights in Jan 2025

10/10 Excellent

Roshonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025