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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Front of property
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(25 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
3.8 out of 5, Good, (1275)
$98 nightly
The price is $98 total
includes taxes & fees
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Sandston hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Quality Inn Richmond Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 143 out of 1001 reviews
Rating 2 - Terrible. 135 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bathrooms

Overall a good 2 day stay. Bathrooms could have been bigger..other than that..nice stay. Hot and cold are reversed in the tub area.
Stayed 2 nights in Mar 2025

8/10 Good

Chengyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price is good; it is clean; the staff is nice. But the AC is kind of noisy; it is better to turn it off in the night. I checked out before the breakfast start time; I do not know the breakfast quality. I recommend this hotel. It is a good one.
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with family
Liked: Staff & service
The staff was very helpful and polite. The hotel was in poor shape from walls to ceiling. Was outdated furniture which had some noticeable stains on it. Again the staff was great. Just needs updating.
Stayed 1 night in Mar 2025

2/10 Terrible

Teresha

Traveled with partner
Disliked: Property conditions & facilities
The room was so dirty. Bathroom floor had spills all over it and shoe prints. I went to wipe it up with a washcloth and there were two dead bugs in the corners. The chrome on the sink faucet had water spots all over it. There was stuff all over on the carpet against the walls. Asked a maid to come and vacuum and she never got the edges either. TV had to be fixed my maintenance. He said it has to be reset every time after you power it off. There was a hair on the sheets. And the tub drain isn’t installed properly so it won’t hold water when you push it down. Lots of cruddy patch jobs on the ceiling and walls. So gross. Second worst hotel ever. Got in after midnight and left early for a wedding so no time to get it fixed before coming back for the second night.
Stayed 2 nights in Mar 2025

6/10 Okay

darlene

Traveled with partner
Cleaniness can be better.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025

4/10 Poor

Terrance

Stayed 2 nights in Mar 2025

4/10 Poor

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had breakfast every morning, the usual breakfast items. Waffles, cereal, juice and coffee, oats, yogurt, and hard boiled eggs. Let me check in early which was nice. I was running late when I left and they didn’t make too big a deal of it. Bed was horrible, too soft and hurt my back. Smoke alarm went off one morning, not sure why, but very loud.
Stayed 4 nights in Feb 2025

4/10 Poor

jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Rich

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Over priced for such a dingy hotel. Hotel and room looked like the stop in the middle of repairs. Bathroom had missing tiles and baseboards. Beds were hard as a rock. Would not recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Staff & service
Some guest were playing very loud music in one of the rooms..
Stayed 1 night in Mar 2025

2/10 Terrible

Kwamel

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waste of money and dirty rags
Stayed 2 nights in Feb 2025

4/10 Poor

Elle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Keyona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jennifer D

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Nyheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Staff & service
Loved-Mrs. Brenda at the front desk she was amazing!! Dislikes- Bathrooms in rooms need exhaust. Without them the hallways smells horrible. During breakfast time the maintenance staff, although he was trying to help someone with the waffle maker, he was in the middle of mopping and did not wash his hands and touched several things such as the waffle maker and he removed the waffle mix container im guessing to have it filled. Again after touching his mop, broom and dustpan.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Kiwhan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Please fix any broken furniture and facilities. Please clean AC and heater in each room. It was hard to breathe while running it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Denslo Allen

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing staycation!

The entire property was exceedingly clean. Staff were courteous and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Ricardo

Disliked: Property conditions & facilities, room comfort
They did not have the room that I had reserved. The television was not working consistently and after four maintenance attempts I just went to bed and watched my I pad.
Stayed 1 night in Jan 2025

8/10 Good

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised that for the price I felt safe in a clean hotel.
Stayed 2 nights in Jan 2025