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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Front of property
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Dorey Park
    ‪6 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
3.9 out of 5, Good, (1157)
The price is $139
per night
$161 total
includes taxes & fees
Mar 8 - Mar 9
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Sandston hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Quality Inn Richmond Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 139 out of 1002 reviews
Rating 2 - Terrible. 146 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Clara

Stayed 1 night in Nov 2024

10/10 Excellent

Jaelynn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Barry

Disliked: Cleanliness
Nothing. Some rooms were dirty and no elevator
Stayed 2 nights in Nov 2024

6/10 Okay

Jo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean and feet small for the price. The furniture was very worn. The shower was hardly wiped down and there was an old coffee filter in the coffee machine. I wasn’t there 12 hours and could barely sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect for a place to stay for an early morning flight at RIC the next day.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

8/10 Good

W

Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Will stay again
Stayed 1 night in Nov 2024

4/10 Poor

Stephanie

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The front desk was person upon check-in was brusque and borderline rude to me, mumbling through basic info I needed to enjoy my stay, such as quickly mumbling the wifi passcode and how to access stairs to get to room (2nd floor). Upon payment from my card, the wrong name was presented as a reserved guest, and after telling her this she did nothing and commenced to check me in, swearing she'd spoken to me earlier about the room, which I never did as I made reservations online without speaking to anyone. Once inside the room I soon discovered the remote never worked for tv--I believe the batteries may needed to be changed, but the remote chamber where batteries would be, were screwed shut. Next, the wifi passcode she scribbled on the card holder never worked after many tries. Just disrespectful and shoddy!! Will never use this property again!!
Stayed 1 night in Nov 2024

6/10 Okay

Austin

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The rooms had a lot of unkept up and not very nice amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

wellington

Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay here. There was lots of fresh fruit at breakfast and the waffle machine is always delightful. Rooms were comfortable and clean. Area was safe and quiet. Would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fornairport
Stayed 1 night in Nov 2024

10/10 Excellent

Nakeeta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room good but breakfast minimal
Room was clean, furniture in good shape. We had noisy neighbors, but can't blame the hotel. The only negative was the breakfast. It was minimal. One option I liked was pancakes, which I normally love. But these were somewhat dried out, probably because we came in toward the end of the breakfast period.
Stayed 1 night in Oct 2024

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not very welcoming. Broken Ice machine. No elevator. Room smelled like mildew. People hanging out in parking lot drinking alcohol.
Stayed 2 nights in Oct 2024

6/10 Okay

Klenton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The adjoining rooms allow too much noise. Could not hear our TV over the next room radio. You could every word they said because they talk loud. The beds are so close to the adjacent door, it was not pleasant to her them have sex. We changed rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Disappointing
Toilet was clogged and did not flush. Refrigerator had an annoying loud grinding sound Breakfast buffet was inadequately stocked-- no butter, only a few slices of dry bread, no fruit. I have stayed at this hotel several times over the past few years, and this is the first time i have been this disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 5 nights in Sep 2024

8/10 Good

Bala, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs being closer to I-95
Stayed 1 night in Oct 2024

8/10 Good

David, Summerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property! Staff was very good, for the most part! Room was clean and comfortable! Very easy to access from the highway and very good dining options nearby! I would definitely stay there again!
Stayed 2 nights in Oct 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and affordable and close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality for the price.
Stayed 1 night in Oct 2024