Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Basic Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Point of interest
Point of interest
Point of interest

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
23500 Welcome Way Dr, Ruther Glen, VA, 22546
  • Virginia Sports Complex
    9 min drive
  • Kings Dominion
    11 min drive
  • Meadow Event Park
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    41 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed, Non Smoking

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Basic Suite, 2 Queen Beds, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Ruther Glen hotel with free weekday breakfast
Along with a snack bar/deli, this smoke-free hotel has a business center and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Quality Inn & Suites offers 136 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Ruther Glen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. A business center is on site. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

City Studios Inn Ruther Glen
City Studios Inn
City Studios Ruther Glen
Motel 6 Ruther Glen VA Hotel
Quality Inn Ruther Glen
Quality Ruther Glen
Quality Inn & Suites Hotel
Quality Inn & Suites Ruther Glen
Quality Inn & Suites Hotel Ruther Glen

Quality Inn & Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 153 out of 873 reviews" "
Rating 8 - Good. 133 out of 873 reviews" "
Rating 6 - Okay. 146 out of 873 reviews" "
Rating 4 - Poor. 179 out of 873 reviews" "
Rating 2 - Terrible. 262 out of 873 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

skip

Liked: Staff & service, property conditions & facilities
Cold shower
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived the owner's wife didn't seem like she had our reservation and when I said Expedia she found it and then proceeded to complain about Expedia. I thought she wasn't going to give us the room but she finally did. She gave us a handicap room bc she saw my cane even though I said I didn't need one. The bathroom shower had a seat in it and was bolted to the wall and the bottom was rusty. The floor had a hole near the frame and insects crawled out. Management was informed about this. Breakfast was another negative. We walked in and it looked ok but when I tried to use the waffle maker I was told it wasn't working. Bread items were very limited and the toppings like peanut butter and jams were single containers that anybody could open and use which isn't sanitary. Then there was someone following me around getting what I needed. When I selected cereal he went in the backroom and got the milk. Shortly afterward he took the cereal away and when new people walked in and asked for cereal he had to go back, get it and start the procedure again. We will put this place on the do not go again list!
Stayed 1 night in Sep 2024

4/10 Poor

Heriberto

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Alexus

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was very dirty. My 1 year olds feet were black just from walking around our room. The toilet had black stuff all over the lid. The room had a bad smell as soon as you walked in. Not sure if they were renovating or what but the whole hotel was very dirty and missing trims, paint, ect. The breakfast did not look like the picture online at all. The butter was sticks of butter in the fridge, there was no juice or water available. The sugar was a big jar of sugar, the peanut butter and jelly were large jars on the counter. In the fridge was ready to eat items from sheetz? Not sure if they were an employees or what. The only food options were muffins, bread, cereal, waffles, apples, and coffee. No protein options at all. Im not sure how any of this is okay with a health inspector.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Sep 2024

2/10 Terrible

Hannah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
Never could find anyone. Room was horrible had to be moved to a cleaner room that still had bug issues. Would never stay here again
Stayed 3 nights in Aug 2024

2/10 Terrible

LaTasha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room given to ky famoly had roaches crawling in the bathroom and a dirty tub that looked like someone didnt rinse it after they washed. The excuse i was given is that Virgina water is dirty. The second room i was given has a toilet that was disgusting and the ceiling was falling down in one of the rooms. I tried to show the pica and video to rhe couple who was behind the front desk and the man told me to contact Expedia for a refund he didnt need to see the photos.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was comfortable. Building was somewhat rundown, breakfast was not attended. No coffee available. Waffle machine worked well.
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had cockroaches everywhere and we didn’t stay. We went to a different hotel. I need my money back.
Stayed 1 night in Aug 2024

2/10 Terrible

Morgan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was nothing like the pictures. It advertised the pool, the pool wasn’t even Usable. The rooms have paint chips, broken tiles in the bathroom, and there was hair in the bathroom as well. Very dirty. Please don’t look at the photos. Please read the reviews. The reviews are accurate, the photos are not.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rich

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never in my 48 years of life seen a hotel this disgusting. Our first room had peanut butter on the outside of the fridge that was next to the pile of dead flies on the floor. Our second room had such a mold problem I woke up sick. Luckily the smell of the mold was counteracted by the smell of weed, smoke, and urine in the hallway. Seeing the “maid” staff smoking in the storage area on the second floor was a plus though because I also saw all the roach spray they needed to try take care of that problem. Unfortunately there is not enough spray on the east coast to handle this place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Wagner

Traveled with family
Nightmare
the room was moldy and had cockroaches the air conditioning was dirty it looked like a horror movie
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Condition of building is poor. Sewer smell in the hallway. Baseboards in hall missing. Hole in wall in hall I guess for working on plumbing. Saw roaches in hall and some in room 133. Ice maker not working. Water pressure weak.
Stayed 1 night in Aug 2024

2/10 Terrible

Jami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff (owners) were very friendly and personable. This property was very dirty. The beds had dead bugs in them, black mold in the refrigerators and showers and broken glass in the windows and doors. It appeared people were living there. It reeked of weed and cat pee.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daisha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gave us room 261, when we first walked in the window was wide open, the carpet was wet and the back of the toilet seat cover was off, bathtub was yellow. Went downstairs and asked for a different room which the guy at the front desk was happy to do, gave us room 264 and it was better, hard wood floors, but the shower was terrible the pressure was half way on half way off, and there were Nats flying around everywhere . The pool was also closed no water even in it, which wasn’t stated and the first picture when booking it’s a bright blue spacious pool.
Stayed 2 nights in Aug 2024

4/10 Poor

Jean-Marc

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t go
Not a place to stay with kids and family
Stayed 2 nights in Aug 2024

2/10 Terrible

Tanya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to stay one night and immediately decided to drive 3 hours back home with our two young kids. There was water damage and mold all over the ceiling and walls. The bathroom had major cracks in the ceiling and floors. The outer two bed sheets had fresh stains that were not washed. The pillows and mattress were soiled. Upon confronting the front desk, my husband was told to “shut his mouth”.
Stayed 1 night in Aug 2024

2/10 Terrible

LaTonya

Disliked: Cleanliness, property conditions & facilities
Will never stay here again
Stayed 1 night in Jul 2024

2/10 Terrible

ghofran

Traveled with family
Disliked: Property conditions & facilities
Terrible
C’est une honte que cet établissement puisse être ouvert en 2024 il à besoin d’une rénovation totale, l’hôtel était en décomposition la salle de bain a été dans un etat grave au point qu’une partie du robinet allait se détacher du mur je suis rentré à minuit a 10h du matin j’ai déjà quitté sans prendre le petit déjeuner qui n’a pas été top brefs, les images n’ont rien avoir avec la réalité. Le seul point positif c’est le monsieur à la réception qui a été accueillant et très sympathique.
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t even say. The beds had blood & hairs
Stayed 1 night in Jul 2024

2/10 Terrible

Melanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing appealing about this place
Stayed 2 nights in Jul 2024