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Red Roof Inn Richmond, VA – W Broad St

2.0 star property

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Photo gallery for Red Roof Inn Richmond, VA – W Broad St

Reception
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Vending machine
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7201 W Broad St, Building A, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn Richmond, VA – W Broad St

Richmond hotel with free breakfast
This hotel features coffee/tea in a common area, a 24-hour front desk, and ATM/banking services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Richmond, VA – W Broad St offers 59 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Richmond hotel also offers a vending machine, coffee/tea in a common area, and an ATM. Complimentary self parking is available on site.

Red Roof Inn Richmond, VA – W Broad St has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators

Property is also known as

Red Roof Inn Richmond Va
Red Roof Inn Richmond VA – W Broad St
Red Roof Inn Richmond, VA – W Broad St Hotel
Red Roof Inn Richmond, VA – W Broad St Richmond
Red Roof Inn Richmond, VA – W Broad St Hotel Richmond

Red Roof Inn Richmond, VA – W Broad St Reviews

Reviews

6.0
Rating 10 - Excellent. 27 out of 125 reviews
Rating 8 - Good. 25 out of 125 reviews
Rating 6 - Okay. 17 out of 125 reviews
Rating 4 - Poor. 25 out of 125 reviews
Rating 2 - Terrible. 31 out of 125 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Himmat Singh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Room comfort
The price was right and the location is good but the hotel REAKS of weed.
Stayed 1 night in Mar 2025

8/10 Good

Taeler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Everyone works hard at this location! The room was clean, the only thing I’d say was wrong was the smell in the bathroom due to maybe some dirty mop water, but other than that very nice. I will come back for sure! Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Damien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had reservations for 2 nights. No where on their website does it say you must be there by 4pm for check in. We arrive later in the night due to driving 4 hours and couldn’t leave until in the evening due to jobs and kids activities for school. Once we arrive we were told our reservation was canceled. We got no phone call about this or anything else. I’ve worked in a motel you can arrive at any time for check in, your reservation is still booked regardless of the time you arrive. They just needed the room because someone was there right then and there so they just gave away our room. So we ended up having to find another place to stay with 2 children so late. We travel ALOT for show choir events and stay at a lot of hotels and often don’t arrive until late however our reservation is still available once we arrive!! This place was just rude and very unprofessional.
Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
Limited parking in front of the hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, unclean, bad smell, and there's a problem with the shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamiere

Liked: Amenities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t do it!

So upon arrival had to ring the bell 5 times before anyone at the front showed up. By that time there were 3 separate guests waiting to check in. The attended reeked of marijuana and mumbled details about the stay. The room was adequate, but the bathroom had a dangerous 1/4 step, that both my husband and I tripped over. If you’re looking for a dog friendly place, this is not it! Mostly concrete. No place to walk a dog. The deordorizer didn’t cover the smell of the pot that filled the hallways even though a window was opened at the end of the corridor. In addition the property was filled with trash. Probably the worst hotel we have stayed in.
Stayed 1 night in Mar 2025

4/10 Poor

Ashley, Shalimar

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dirty, staff was not helpful, and the breakfast didn't even have enough to get a few grab and go items.
Stayed 2 nights in Mar 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money!!!!!

It was horrible, one of the bed was disgustingly dirty. The mattress had a huge piss stain as well as the mattress pad and sheet. When I asked for it to be changed I was told I waited too long and it had only been two hours. Then I was told that she was the only one there so nothing can be done because they were booked completely. Mind you this was the owner telling me a patron that I had to sleep in a dirty bed. She then brung me sheets to change it myself which is all I asked for in the first place. The fact that the bed was not properly cleaned prior to my arrival is disturbing. How many people assume they are sleeping on clean beds just because the sheets appear clean. The bathroom door did not close because the latch was stuck in the door. Their customer service is horrible. I was there for a funeral and just simply wanted to rest after traveling six hours but there was no way I was sleeping on a bed like that.
Mattress
Mattress cover
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

davon

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, roaches and more roaches. The property was filthy. Dog poop stacked outside hair all over the floor like it hasn't been cleaned and roaches everywhere. I let the guy know at the front desk and he tried to move me into two other rooms which both had roaches, I made sure to catch some in napkins for proof but even after seeing the dead roaches he questioned me about roaches being in the third room when it's clearly dead roaches in the tissues. Never go here unless you have no other choice.
Stayed 2 nights in Mar 2025

4/10 Poor

Jordyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Entire lobby smelled of heavy marjauan uses. Needed handicapt room,( which was in the booking) when I checked in they said they had over booked and had not rooms. When they did finally get a handicapt room, it was right by the front desk, which would have been great if it wasn't for the massive gap on the side of the door that looked directly into the main hallway. The door know to the bathroom was broken, floors were dirty. Handicapt parking was conveniented to 10min parking, with the lines still on the pavement, but the signs switched. Overall this Red Roof doesn't match the quantity of other ones and it's room pictures are not representative of the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Yolisa

Traveled with group
Stayed 2 nights in Jan 2025

6/10 Okay

Ymanni

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Floor was visibly dirty, and sheets and cigarette burns. Other than that everything looked clean and the staff was nice!
Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the bathroom in the room was dirty. It appeared that the floor was swept in a pile, but not swept up, which included a piece of eye lashed and a dead roach. Second, the bathroom was filthy. The microwave, should have been through in the trash. The next day, they bought in a brand new microwave. That let's you know how nasty the microwave was. I know this wasn't the Taj Maj Hall, but clean is clean. I did take pictures and complained to the manager at check out, that the first I saw him. The very inexperienced you boy at the counter had a bad attitude. He worked the counter everyday of my stay. The manager try to excuse his behavior, but that was not justified nor excusable.
Stayed 2 nights in Jan 2025

6/10 Okay

Buster

Traveled with partner, Traveled with pets
Disliked: Amenities
Cheap hotels are always a crapshoot. Young, surly desk clerk, building doors didn’t lock, room was bare minimum but clean and moderately comfortable. Every blade of grass has been paved over on the property. Perfectly adequate place to sleep if that’s what you need it for.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

The bathroom was dirty, the sheets were dirty, very noisy, coach roaches and the tv had horrible reception.
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets had stains on them paint was coming off the ceiling and the walls were dirty.
Stayed 1 night in Dec 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Marvin

Liked: Room comfort
It was good
Stayed 14 nights in Nov 2024

4/10 Poor

Tonica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024