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Red Roof Inn Richmond, VA – W Broad St

2.0 star property

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Photo gallery for Red Roof Inn Richmond, VA – W Broad St

Reception
Exterior
Lobby lounge
Desk, laptop workspace, blackout drapes, free WiFi
Vending machine

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$73
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
7201 W Broad St, Building A, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪2 min drive‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪2 min drive‬
  • Place, Bowlero West End
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible Deluxe King Non-Smoking

Desk, laptop workspace, blackout drapes, free WiFi

ADA Accessible Deluxe King Non-Smoking

  • Sleeps 2

View all photos for Deluxe King Non-Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe King Non-Smoking

  • Sleeps 2

Deluxe 2 Full Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Non-Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Superior King Non-Smoking

  • Sleeps 2

Studio With 2 Double Beds-Non-Smoking

  • Sleeps 4

Suite With Two Double Beds-Non-Smoking

  • Sleeps 5

King Suite-Non-Smoking

  • Sleeps 2

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About this property

Red Roof Inn Richmond, VA – W Broad St

Richmond hotel with free breakfast
This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Red Roof Inn Richmond, VA – W Broad St offers 59 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Richmond hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Red Roof Inn Richmond, VA – W Broad St has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators

Property is also known as

Red Roof Inn Richmond Va
Red Roof Inn Richmond VA – W Broad St
Red Roof Inn Richmond, VA – W Broad St Hotel
Red Roof Inn Richmond, VA – W Broad St Richmond
Red Roof Inn Richmond, VA – W Broad St Hotel Richmond

Reviews

Red Roof Inn Richmond, VA – W Broad St Reviews

5.8

5.4/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 163 reviews
Rating 8 - Good. 27 out of 163 reviews
Rating 6 - Okay. 18 out of 163 reviews
Rating 4 - Poor. 30 out of 163 reviews
Rating 2 - Terrible. 48 out of 163 reviews

Reviews

2/10 Terrible

Farhad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Dirty’s hotel in the world
Stayed 1 night in Aug 2025

10/10 Excellent

Winston

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay stay

The customer service was great, I was able to check in and check out easily and quickly, and I appreciated parking onsite. The air-conditioner in the room was full of mold so i wasn't able to use it and the room smelled like a wet mop. Other than that, the room was decent. Please disinfect and restore the air conditioner. Thank you.
Stayed 1 night in Aug 2025

2/10 Terrible

Carolyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The place was roach infested even on the outside of the building
Stayed 1 night in Aug 2025

4/10 Poor

Ishalcie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed had paw prints on it. It was hot
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEver again

We booked 6 rooms. We had car trouble, after 4 hrs and problem not fixed, we had to rent a car. I called to see about the family who arrived getting into their rooms. Employee was rude about it, they had to wait till i got there 4 hours later. 1room the refrigerator had a towel and trash bad in it. 2 of the other rooms, the freezers had frozen ice that looked like dried meat blood. Shower rods were broken in 4 of the bathrooms, shower curtain slid to center of rod.
Stayed 1 night in Aug 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Super mala está lleno de cucarachas huele a orina de perros por todos lados el desayuno es malo súper sucio no me gustó nada de ese hotel
Stayed 1 night in Jul 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, amenities
Convient
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busch gardens trip

Room was decent and cheap for the area we stayed for the night. Only complaint is we had to wait for additional towels til the morning since the room only had two in it.
Stayed 1 night in Jun 2025

2/10 Terrible

Amalia

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was an absolute nightmare from start to finish. The cleanliness was non-existent-dirty, stained sheets, foul odors, and a complete lack of hygiene. The room was filthy and poorly maintained, making it impossible to feel comfortable or safe. To make matters worse this disrespectful, distasteful was very unprofessional, and showed complete negligence towards us. Most alarmingly, this same employee threatened my son to a dual outside of the hotel, as if we lived in the 1800's and were going to take 10 steps and battle it out. He frightened us and this was unacceptable and appalling. This experience left us traumatized, and I STRONGLY advise against anyone from staying at the "Red Hood Inn". It is unsafe, disgusting, and poorly managed this place should be closed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Daineria

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude, refused to reactivate my key when I paid for an additional night ,I was locked out of my room w all my stuff at it & the dude at the desk just yelling & cursing at me. Literally had to get police involved & still struggling to get a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2025

10/10 Excellent

Elton

Stayed 1 night in Jul 2025

2/10 Terrible

Amin, Kennesaw

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so terrible. It has a bad bug no iron no hairdresser no soap in the bathroom very small rooms, metal bed and surprisingly you know telecom like we cannot even connect to reception if you need anything and reception is on other side of the building, the worst experience I ever had, we had booked for two days but we check out in one day. The reception is make us cancel two days and then he did it for one day and we paid there for one day so he canceled the Expedia booking. I guess I don't know. never ever go to this red roof.
Stayed 2 nights in Jul 2025

2/10 Terrible

Morena

Traveled with family
Disliked: Staff & service
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
Stayed 5 nights in Jul 2025

2/10 Terrible

Emanuel

Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The property and room was very clean and nicely renovated. Thank you for the hospitality.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kaytlynne

Stayed 19 nights in Jun 2025

10/10 Excellent

Kayla

Stayed 2 nights in Jul 2025

8/10 Good

Clarence

Stayed 2 nights in Jun 2025

8/10 Good

Nancy

It was clean and it’s close to I 64
Stayed 1 night in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 1 night stay. For the price not bad.
Stayed 1 night in Jun 2025

2/10 Terrible

Steph

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible ho

The lobby looked like a hospital waiting room. No one was at the desk. They were unfriendly when they did appear. Hallways had clearly unvacuumed carpets. A prong was sticking out of the mattress. Pillows were rock hard. I changed hotels for my second night.
Stayed 1 night in Jun 2025