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Residence Inn by Marriott Richmond Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Richmond Downtown

Lobby
Terrace/patio
Fridge, microwave, stovetop, dishwasher
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Kitchen
  • Housekeeping
  • 24/7 front desk
$207
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
1320 E Cary St, Richmond, VA, 23219
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪13 min walk‬
  • Place, Virginia Commonwealth University
    ‪20 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

Flat-screen TV, pay movies

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Richmond Downtown

3-star hotel in Downtown Richmond
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott Richmond Downtown offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Residence Inn by Marriott Richmond Downtown has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM.
Residence Inn by Marriott Richmond Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Richmond Downtown
Residence Inn Richmond Downtown
Residence Inn Marriott Richmond Downtown Aparthotel
Residence Inn Marriott Richmond Downtown
Resince Inn Marriott Richmond
By Marriott Richmond Richmond
Residence Inn by Marriott Richmond Downtown Hotel
Residence Inn by Marriott Richmond Downtown Richmond
Residence Inn by Marriott Richmond Downtown Hotel Richmond

Reviews

Residence Inn by Marriott Richmond Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 238 reviews
Rating 8 - Good. 65 out of 238 reviews
Rating 6 - Okay. 19 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 7 out of 238 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our one night stopover.
Stayed 1 night in Jul 2025

6/10 Okay

Jean

I spent 5 nights at this property and had to ask repeatedly for Housekeeping services. Dirty glassware in the cabinet and greasy fingerprints on the cabinets. They finally arrived on my 4th night after my third request. Suddenly, items that should have been there from the beginning, arrived (hand soap, for example). The breakfast food was below par (fake eggs) and very limited for GF customers. I won’t stay there again (was visiting family in the city).
Stayed 5 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Jun 2025

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning. There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down. Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Goldman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Panduranga

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Apr 2025

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant....we will stay there again...Thank-you!
Stayed 1 night in Mar 2025

10/10 Excellent

Ira

Stayed 1 night in Mar 2025

8/10 Good

Elie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, parking was a bit of a hassle, you have to pay $14 per night every time you parked. A bit inconvenient.
Stayed 3 nights in Mar 2025

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay. Parking available in the structure across the street, as well as excellent valet team. Overall, much better than several other hotels with kitchen suites. Recommended, and we've already booked our next stay.
Stayed 11 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Staff & service, amenities
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area.
Stayed 1 night in Mar 2025

8/10 Good

Dee

When we arrived our room wasn’t ready and we were given a smaller room.
Stayed 1 night in Jan 2025

8/10 Good

Alexis

Liked: Staff & service
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit. To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Stayed 1 night in Jan 2025

6/10 Okay

Kris

Business traveler
Liked: Cleanliness, staff & service, amenities
I stay here all the time for business. I have a few issues with this location after many stays. First the noise, late at night, the loud motorcycles and cars showing off outside is really becoming a problem. Nothing like waking up at 2am with someone revving their engine. This particular stay, the water pressure was super low in the shower. I had to basically stand directly underneath it. Luckily it was at least hot. Lastly, the room is always warm no matter how low you turn down the thermostat. I want to sleep COLD!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mahalakshmi, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great place and great staff
Stayed 1 night in Dec 2024

2/10 Terrible

Artemis

Traveled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

piara

Stayed 1 night in Dec 2024

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Stayed 1 night in Nov 2024