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Sheraton Richmond Airport Hotel

3.0 star property

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Photo gallery for Sheraton Richmond Airport Hotel

BBQ/picnic area
Exterior
Lobby sitting area
Daily buffet breakfast (USD 20 per person)
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
$167
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
5501 Eubank Rd, Sandston, VA, 23150
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪11 min drive‬
  • Virginia Commonwealth University
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪11 min walk‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(37 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sheraton Richmond Airport Hotel

Sandston hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
Sheraton Richmond Airport Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a garden. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

Sheraton Richmond Airport Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gate 55 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks Market Place - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 716 reviews
Rating 8 - Good. 111 out of 716 reviews
Rating 6 - Okay. 44 out of 716 reviews
Rating 4 - Poor. 36 out of 716 reviews
Rating 2 - Terrible. 56 out of 716 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful
Stayed 1 night in May 2025

8/10 Good

Ada

Traveled with family
Liked: Staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness
It’s so close to the airport. Super friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Nicolette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great and property was very clean!
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anqi

Stayed 1 night in May 2025

10/10 Excellent

Jennie

Stayed 1 night in May 2025

10/10 Excellent

NANNETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sheraton Bonvoy by Marriott the staff was so polite the foyer, bar and dining is very nice and clean the rooms were very clean and presentable, I have nothing bad to say... they offer a buffet breakfeat that you can enjoy before you check out with a good selection of the popular breakfast foods and drinks, its a nice way to end your stay.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Amenities
The property was absolutely beautiful, very clean and everything sparkled. There was a nice restaurant/bar area as well as a small area you could purchase snacks. Staff was friendly, and there was a shuttle that was very prompt in the morning. I found the entire experience after a frustrating traveling day very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Rami, Sant Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Remodel of the place looks great
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean!
Stayed 2 nights in May 2025

2/10 Terrible

Bryan

Stayed 1 night in May 2025

2/10 Terrible

Susan M

Disliked: Cleanliness, staff & service, property conditions & facilities
Claim they have 24 hour shuttle service …nope…they are so disorganized at this location
Stayed 1 night in May 2025

10/10 Excellent

Erick

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night stay for family

everything was great. room was spacious and clean. bed was very comfortable. pillows were very soft for my liking, but not terrible. staff were very friendly.
Stayed 4 nights in May 2025

4/10 Poor

Suzi

Traveled with partner
The lady at front desk was not very welcoming Will to stay here again Bonnie at the bar was amazing!\
Stayed 1 night in May 2025

10/10 Excellent

Jeffery, Oklahoma City

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Eliazer

Liked: Cleanliness, staff & service, property conditions & facilities
fine airport hotel
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Liked: Cleanliness

Front desk staff

Mattress wasn’t great. Biggest problem was that we needed to return a car and asked for the phone number for the shuttle service and we were given the wrong number. It was actually an out of service number. So we walked from the airport back to the hotel. The front desk person wasn’t very friendly and didn’t seem able to answer questions out of the ordinary.
Stayed 1 night in Apr 2025

4/10 Poor

Jamaar

Stayed 1 night in Apr 2025