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Comfort Inn & Suites Ashland – Richmond North

2.5 star property

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Photo gallery for Comfort Inn & Suites Ashland – Richmond North

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.
Relax by the rectangular pool surrounded by a spacious deck and comfortable seating area.
Situated on a well-maintained lawn, this hotel features a modern design with a flat roof and a covered entrance.
Enjoy a fully equipped kitchen with a coffee station, kettle, toaster, and ample storage.
Welcome to our reception area, featuring a geometric-patterned desk, flat-screen TV, and lush greenery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
80 S Cottage Green Dr, Ashland, VA, 23005
  • Randolph-Macon College
    ‪9 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(35 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Smoking

Suite, 1 King Bed, Accessible, Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1007)
$94 nightly
The price is $94 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About this property

Comfort Inn & Suites Ashland – Richmond North

Ashland hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Inn & Suites Ashland – Richmond North offers 69 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Ashland – Richmond North features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites Ashland – Richmond North has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Suites Ashland Richmond North
Comfort Inn Suites Ashland – Richmond North
Comfort Inn & Suites Ashland – Richmond North Hotel
Comfort Inn & Suites Ashland – Richmond North Ashland
Comfort Inn & Suites Ashland – Richmond North Hotel Ashland

Comfort Inn & Suites Ashland – Richmond North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 153 out of 1004 reviews
Rating 4 - Poor. 118 out of 1004 reviews
Rating 2 - Terrible. 115 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities

Everything great except hvac

Everything was great except the hvac unit in the room didn’t work.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Inadequate in all departments. There is nothing to praise. It is as if management go out of their way to disappoint.

8/10 Good

Verified traveler

No soap in shower, toilet seat broken, but comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

It was good for our trip

In general we had a good stay. I was there with my 14 year old daughter & her friend. I loved have all the plugs & USB ports available, and the fridge was a very good size. The sheet covering the comforter on my bed did have an orange stain on it which I didn't care much about but it seems like something that is so easy to remedy, just grab a new one & bleach that one again. Our only real complaint was the bathroom. The shower doors wouldnt stay shut while taking a shower. They would just slide right open which resulted in water on the floor, even with a towel. There are also no kind of shelves in the shower so we had no place to put our shower supplies (there is shampoo & conditioner supplied but I have to use a specific kind so I bring my own), no place to put a loofah or anything. The toilet didn't always flush completely and was very loud. I dealt with 3 staff members very briefly. My check in was very quick & easy but the only information I was given was what time breakfast started. I didn't realize until later that I hadn't asked what time it ended, that the info hadn't been given. The other thing I was never told was that the pool was closed. The whole reason I picked this hotel was the pool. I understand they can't guarantee it working at all times but I wish I was at least told at check in before the girls got all ready to go swimming. As for the staff in general, they were helpful enough but didn't really seem to care or be interested in their jobs.
Stayed 4 nights in Mar 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stop for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and looked to be newly remodeled.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower leaked
Stayed 1 night in Mar 2025

6/10 Okay

Michelle, Ewing

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property wasn't horrible but it seems that they had some trouble with upkeep/craftsmanship overall. I'm assuming it may be due to a high turn over. Our room wasn't necessarily dirty but there was a mildew smell as you walked in (almost like entering a beach house that was closed up for the winter), there were random things that could use a better wipe down like the shower ceiling and the ice bucket which was dirty. The craftsmanship issues were things like the hinges on the bathroom door were really rusty, the vent fan over the toilet was not properly fitted and looked like it could fall down, the light switch cover didn't cover the hole that it fit over so there were gaps, and the aesthetic would have looked a lot nicer if the tiles, grout and things hung on the wall were done properly. The tile on the bathroom floor was dark and looked dirty but was more due to poor choice of material rather than actually dirty. The staff we interacted with were nice. The area had things to do close by but also a lot of boarded up things too. Again, not horrible but not what we have experienced with this chain in the past.
Stayed 2 nights in Mar 2025

2/10 Terrible

Samuel

2/10 Terrible

Samuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t have enough space for everything I have to say on this property so I will call corporate and also will write a review on Google.
Stayed 2 nights in Mar 2025

2/10 Terrible

Aryelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

All around experience was just terrible they had booked out the room I was initially supposed to get so sent me to another room where the AC did not work then sent me to another room where the AC didn't work and the door didn't lock properly and told me they could not help me with anything
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value!
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my stay at the Ashland Comfort Inn. Staff were courteous and efficient, and the property is clean and well maintained. Thank you!
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Disliked: Staff & service
Stayed 7 nights in Mar 2025

6/10 Okay

RAJU

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Had booked 2 rooms and one room had water leaked from fridge defrosting. Asked for a change of room but was told all booked (eventhough we dis not see many cars). Provided 2 towels for water but no maintenance. The coffee maker had sparks when tried. Attitude could have been better.
Stayed 3 nights in Mar 2025

10/10 Excellent

Minglei

Stayed 11 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
needed to change checkout. I had to checkout 1 day earlier and they refuse to give me a refund on room i wasn't going to use
Stayed 2 nights in Mar 2025

2/10 Terrible

Chelsea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash outside all around the property; inside rooms things were falling off the walls/ceilings; towel rack hangin off the wall, smoke detector coming out of the ceiling. Sofa bed mattress was stained. Room was dusty. Bathtub was dirty and mold was in the shower corner. Staff couldnt understand me. Pool was closed, paid full price for all amenities and couldn't even use the pool which was the point of staying in this location. They didnt know when it would be fixed and said they could refund us the money and just go elsewhere; everyone knows it takes up to 10 days to get a refund so we werent spending all of our money on just hotels. Hotel tried to charge double upon arrival even though i booked through expedia. Staff was rude. The lady there was nice, but the others werent friendly at all.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

latashia

Stayed 2 nights in Mar 2025

8/10 Good

Shauntelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will most definitely stay again
Stayed 1 night in Feb 2025