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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Indoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪18 min walk‬
  • The Crossings Golf Club
    ‪2 min drive‬
  • James River Cellars Winery
    ‪4 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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4.3 out of 5, Excellent, (1007)
The price is $86
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$100 total
includes taxes & fees
Feb 6 - Feb 7
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About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

3-star Glen Allen hotel close to The Crossings Golf Club
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites by Marriott Richmond North/Glen Allen features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 291 square feet (27 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

SpringHill Suites by Marriott Richmond North/Glen Allen is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

LaSean

Traveled with family and small children, Traveled with family
The property is a bit dated
Stayed 2 nights in Oct 2024

4/10 Poor

Joy

Traveled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Darrell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Customer service was absolutely amazing. Courtney was a real gem!! Breakfast was also well prepared and neatly presented. However the room was not cleaned well. The first room I was given a key to was not cleaned at all. The second room had tissue and bandages on the bathroom floor from a previous guess I am assuming. Unfortunately I can not stay again. I hate this because the staff members are so nice. The manager even fixed the first issue for me without kickback. Tried to report the second issue but I gave up.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not a good experience
Good breakfast. Fast front desk. Tons of trash by the door of our rooms - all the time. Bad smell. They never cleaned it not even after we asked. Lobby floor not clean. Won’t stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Vickie

Business traveler
Liked: Property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kris

Stayed 1 night in Oct 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial room was given to another person while I had dinner. Issue was resolved but should not have occured
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grab bars for handicapped bathrooms cheap and not anchored. Side rail at toilet came loose when used. Was 2 screws into plaster wall. Obviously put in by someone who did not know. Could have been injured. Other than this hotel was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Property could use a refresh inside the rooms
Stayed 1 night in Oct 2024

8/10 Good

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Arielle

Stayed 1 night in Sep 2024

2/10 Terrible

Odette

Stayed 9 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfast hosts were not friendly, the tile and floor was dirty,also a lot of mole in bathroom,also roachs and cockroaches and nets
Stayed 14 nights in Sep 2024

10/10 Excellent

Wayne Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and an enjoyable hotel to stay at. I would recommend this hotel for future guests to stay.
Stayed 3 nights in Sep 2024

8/10 Good

Damian

Business traveler
Liked: Cleanliness, property conditions & facilities
What i like most was the hot tub was working.
Stayed 1 night in Sep 2024

6/10 Okay

Hilary

Liked: Staff & service
musty smell in toom.
Stayed 1 night in Sep 2024