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The Westin Richmond

4.0 star property

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Meeting facility
View from property
Serves lunch and dinner
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Gym
  • Bar

Explore the area

Map
6631 W Broad Street, Richmond, VA, 23230
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • Lewis Ginter Botanical Garden
    ‪5 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 760 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1097)
The price is $207
per night
$241 total
includes taxes & fees
Mar 20 - Mar 21
Omni Richmond Hotel

About this property

The Westin Richmond

4-star Richmond hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
The Westin Richmond offers 250 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Richmond features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 22761 square feet (2115 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site, along with a car charging station.

The Westin Richmond is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire check in process was quick and smooth and the staff is very polite and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this was a beautiful property!
Stayed 3 nights in Nov 2024

10/10 Excellent

KATARZYNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in richmond
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Celiamanda, round hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was beyond nice; property was impeccable. I stayed here for the convenience of being able to charge my car at the property and not having to drive to a supercharger. I found out late at night that out of four chargers that they have for Teslas only two are in commission and of course the two were occupied. I kept checking back every hour and the people, continue to charge the car. I had to drive between 15 to 20 minutes to and from to charge my car at a supercharger.
Stayed 1 night in Nov 2024

8/10 Good

Jessi

Stayed 2 nights in Jun 2024

8/10 Good

Charleen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

VALERIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The hotel was very nice and easy to find. There were a few little things in the hotel that were less than perfect (stain on rug, broken shelf in shower, shower floor could've used a scrub) but overall it was great and we loved the big, fluffy blankets! My biggest (and only real) issue was the waffle and pancakes we ordered from room service breakfast were very much undercooked and only partially edible. That being said, i would stay here again, but go out for breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked a king roombwascyold at check in that there was a glitch in reservation by 3rd party. Toilet wasn't working in room in morning. Very surprised for Marriott property i have stayed numerous times.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Stay was perfect. A nice relaxing night with great ammenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Donovan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amarinder

Stayed 1 night in Aug 2024

10/10 Excellent

Yazhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and comfortable. Excellent restaurant too. Staff also very very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Seemed newly renovated
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Abeid, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff, ease of check-in/out process
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how clean the property was and how kind the staff were.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting was poor and was not able to get water in shower warm enough
Stayed 1 night in Sep 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we pulled up to the front entrance, the staff was fantastic, everyone was pleasant and professional. The hotel was quiet, the room was clean and comfortable. I was there for a conference, and everything was perfect. My wife was with me, and the atmosphere was do relaxing, we stayed an extra night.
Stayed 1 night in Sep 2024

6/10 Okay

John, Fort Lauderdale

Liked: Cleanliness
Pet friendly
Stayed 1 night in Sep 2024