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Tru by Hilton Ashland

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Ashland

Exterior
Business center
Pool
Desk, blackout drapes, iron/ironing board, free WiFi
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1009)
$154 nightly
The price is $154 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1128 out of 1691 reviews
Rating 8 - Good. 297 out of 1691 reviews
Rating 6 - Okay. 145 out of 1691 reviews
Rating 4 - Poor. 58 out of 1691 reviews
Rating 2 - Terrible. 63 out of 1691 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Tawny

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Clean good appearance
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

John, Raleigh

Stayed 1 night in Feb 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean, comfortable and affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to check in early due to the snow storm. Everything is very convenient to have a quick stay off the highway.
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Etienne

Stayed 1 night in Feb 2025

6/10 Okay

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Liked: Property conditions & facilities
Rooms are clean. Staff is friendly
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Melissa

Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Jadyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Sri

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what I call acceptable and then some. I have high standards. They met them.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort

High 5

Nice hotel, safe, comfortable, friendly. Inly complaint is that hall carpets on the 3rd floor were in major need of vacuuming.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Feb 2025

8/10 Good

Jessica

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Javod

Liked: Cleanliness, staff & service, property conditions & facilities
Love hotel nice and clean just keep it up
Stayed 1 night in Feb 2025

10/10 Excellent

Alvin C

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Caty

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please teach other hotels how to be as pet friendly as you are! True is the only hotel chain that has beds where cats can’t hide inside the box springs or weird paneling they put under the beds. I have had to pull my cat out of four or five box springs from other hotels and now she is having an allergic reaction to all of the filth under there. I wish they would design beds the way Tru does. Please open hotels in more cities!
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025