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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Business center
Desk, blackout drapes, iron/ironing board, free WiFi
Pool
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

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$118 total
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Apr 20 - Apr 21
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About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1066 out of 1579 reviews
Rating 8 - Good. 276 out of 1579 reviews
Rating 6 - Okay. 126 out of 1579 reviews
Rating 4 - Poor. 54 out of 1579 reviews
Rating 2 - Terrible. 57 out of 1579 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Floyd

Nice staff....worked hard!
Stayed 2 nights in Jan 2025

8/10 Good

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and cozy. Only thing I didn’t like was there was no hot water when I showered in the morning. Not the facility’s fault though, just everyone showering in the morning time before checkout.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, affordable, good service at front desk. not much else to ask for as I’m passing through VA. 10/10.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Place was very loud at night. Kids were screaming st 12:47 am. Towel service was ridiculous. Gave us two bath towels. One was very nice. The other was like a cheap washcloth.
Stayed 1 night in Jan 2025

8/10 Good

Harriet

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roland

Liked: Staff & service
Disliked: Property conditions & facilities
We were told we would get a refund , never gonna happen
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The room was very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice family hotel . Right off the interstate was great ! Clean but we did have 2 stink bugs show up . Might return in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families
Wonderful spot for families! Service and cleanliness was very good. My only “meh” is the shower water was only mildly warm on the hottest setting.
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Gaithersburg

Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room didn’t have any water pressure or hot water. Fridge wasn’t working
Stayed 1 night in Dec 2024

8/10 Good

Bradley

Stayed 1 night in Dec 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2024

10/10 Excellent

Gary, Bayshore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Nice room. Good breakfast b
Stayed 1 night in Dec 2024

10/10 Excellent

Shaira

Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Traveled with pets, Traveled with family
We went with a pet and the staff couldn’t be friendlier and more welcoming and efficient. The room and property were clean and pretty new. I would definitel stay here again!
Stayed 1 night in Dec 2024