Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Business center
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Ashland

Ashland hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Ashland is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1028 out of 1524 reviews
Rating 8 - Good. 272 out of 1524 reviews
Rating 6 - Okay. 117 out of 1524 reviews
Rating 4 - Poor. 51 out of 1524 reviews
Rating 2 - Terrible. 56 out of 1524 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Business traveler
Everything was very good, especially thw front desk staff
Stayed 1 night in Dec 2024

2/10 Terrible

Mahmood

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The charged more than what Expedia gave me the rate with taxes. also, they did not provide room cleaning service besides requesting two times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Adriene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
the bathroom needed cleaning mold in the shower
Stayed 1 night in Nov 2024

4/10 Poor

Davida

Stayed 1 night in Nov 2024

8/10 Good

Gwendolyn, KANATA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's newish and we'll appointed. Friendly staff, lots of fuel/good options. A little confusing to access on very dark and empty street. Otherwise, just fine!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandy, Aurora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Large truck parking area.
Stayed 2 nights in Dec 2024

8/10 Good

jackie M

Liked: Cleanliness, staff & service, property conditions & facilities
I like the easy access to the interstate. I asked to get my room changed and had no trouble.
Stayed 8 nights in Nov 2024

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good 😎
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for us and our dogs!
Stayed 1 night in Nov 2024

10/10 Excellent

Ab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! Very affordable for the quality of the hotel. Clean, comfortable, highly recommend!
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Travel Route. Beds not very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the hotel this year. The entire staff is so friendly and welcoming. Great breakfast, comfortable room and beds, and nice amenities. Would definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

JACQUELINE, portsmouth

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Clean,friendly staff, pet-friendly and good amenities at a very reasonable price!
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Tru
Tru offered a great experience. Night and morning front desk staff were FRIENDLY and helpful. Breakfast offered, very nice. Will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived after a 10 hour road trip exhausted. The woman at the front desk was very friendly and got us in to our room quickly.
Stayed 1 night in Nov 2024

10/10 Excellent

Yanina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. It was overall so modern and clean. The staff was friendly and the hotel was pet friendly which was a huge plus. The only downside was that with fees and charges our 1 night stay ended up being more expensive than we initially expected it to be. However, we consider staying here again!
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't change the dirty sheets from previous guest
Stayed 1 night in Nov 2024

10/10 Excellent

Sheona

Traveled with family
Very nice hotel. Staff were pleasant. Will stay again.
Stayed 2 nights in Nov 2024

2/10 Terrible

tina

Business traveler, Traveled with partner
Disliked: Amenities
Bed was comfortable Shower was horrible. No water pressure and Luke warm water. Breakfast was nasty powder eggs and under cooked sausage.
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

jeanne

Up to the minute design and comfort with welcoming staff!!!
Stayed 1 night in Nov 2024