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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
$114
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(235 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Wingate by Wyndham Richmond Short Pump

Hotel in Short Pump
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wingate by Wyndham Richmond Short Pump features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Wingate by Wyndham Richmond Short Pump is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Reviews

Wingate by Wyndham Richmond Short Pump Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1003 out of 1824 reviews
Rating 8 - Good. 458 out of 1824 reviews
Rating 6 - Okay. 205 out of 1824 reviews
Rating 4 - Poor. 77 out of 1824 reviews
Rating 2 - Terrible. 81 out of 1824 reviews

Reviews

2/10 Terrible

ivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that the Hotel is very safe & in a very convenient location for everything The only issue was that the ice machine on the third floor needs to be fixed. Everything else was great. Great breakfast with really great waffles.
Stayed 4 nights in Aug 2025

8/10 Good

Michael, Mesa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean hotel. I got in late and needed to sleep late and no one disturbed me which was great. The fridge and microwave in the room are a great convenience , and I always appreciate them.
Stayed 1 night in Aug 2025

8/10 Good

Francis

Traveled with partner
Liked: Amenities, property conditions & facilities
Was happy to have a more reasonably priced hotel near another facility where a block of rooms had been reserved for our wedding event. Enjoyed the hugely comfortable king bed. Breakfast was wonderful and lication was superb.
Stayed 2 nights in Aug 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay! The body wash container was empty in the shower, but we luckily brought some of our own. We enjoyed our stay.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Bed's comforts.
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The mattress is terrible, it’s sinking.
Stayed 1 night in Aug 2025

10/10 Excellent

Willard, Broadlands

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean and quiet room with a newer TV. The AC workedgreat the staff was friendly and the breatfast was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The beds are amazing!!

Ok so gave them 5 stars mostly because it was the best sleep I’ve ever had at a hotel. The beds were perfect! And I’m personally allergic to feather pillows, so I was happy they don’t use those. The place was clean maybe a little older in the halls but not much. The rooms were well taken care of. Staff was very friendly even when we had a middle of the night arrival. The pool is really enjoyable. The only knock I’d give them is small. They put out a nice breakfast buffet but the eggs are powdered and kind of gross and the sausage is all dried up and kind of gross. They had lots of other options so it didn’t affect our opinion of them. I’d would recommend them for a comfortable stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Smelled clean as soon as you walked in the front lobby. Room was clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

marta

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tabitha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near major mall (2mins) with multiple restaurants to choose from.
Stayed 3 nights in Aug 2025

8/10 Good

Hillary

Stayed 1 night in Aug 2025

6/10 Okay

Lawrence

There was some confusion with double booking that never got sorted out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area!

Love this area! Our number one place to stop.
Stayed 1 night in Aug 2025

6/10 Okay

Cavin

Disliked: Staff & service
Parking spots are weird , and the staff was not very friendly at all . We only had one towel in our room , and when we asked for another she seemed like it was a problem over were lying . Definitely won’t be staying here again .
Stayed 1 night in Aug 2025

10/10 Excellent

Daikera

Stayed 1 night in Aug 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice hotel with breakfast

Nice place, but air conditioning is very noisy
Stayed 1 night in Jul 2025

8/10 Good

Loye

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Talisha

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Alfred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for the price

Stayed 1 night in Aug 2025

8/10 Good

Fahd, Al-daiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is wonderful
Stayed 4 nights in Aug 2025