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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Indoor pool, open 6 AM to 11:00 PM, sun loungers
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪16 min walk‬
  • Sheltering Arms Institute
    ‪3 min drive‬
  • Historic Tuckahoe
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (2613)
The price is $189
per night
$220 total
includes taxes & fees
Mar 7 - Mar 8
Drury Plaza Hotel Richmond

About this property

Wingate by Wyndham Richmond Short Pump

Hotel in Short Pump
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wingate by Wyndham Richmond Short Pump features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Wingate by Wyndham Richmond Short Pump is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 983 out of 1800 reviews
Rating 8 - Good. 440 out of 1800 reviews
Rating 6 - Okay. 210 out of 1800 reviews
Rating 4 - Poor. 94 out of 1800 reviews
Rating 2 - Terrible. 73 out of 1800 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Unit located above elevator mechanical room was noisey
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Nov 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy and the staff were friendly. The breakfast was good. I wish they left the eat-in area open throughout the day as a gathering place for visitors.
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
This was a last minute booking when our other housing option fell through. It was ok- we all slept and were able to shower and get ready in the morning. However, the room didn’t exactly meet our standards. The AC unit cover fell off and the panel was not responding when we tried to turn it off. We were pretty cold because of this.
Stayed 1 night in Nov 2024

6/10 Okay

Wilson, Forest

Traveled with partner
Hotel was ok but just needs updating room no usb connection
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SHAUN

Stayed 2 nights in Oct 2024

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
Don’t go for the gym
The bed was comfortable. It was noisy when we stayed. Lots of teenagers roaming the balls and bouncing basketballs in their room above us. The gym has 2 rowers and a pull down machine, but nothing else. Won’t stay there again but it was close to where we wanted to go.
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MomCation Approved
Front desk staff and housekeepers were really nice . Hotel is nice and breakfast bar is also nice . Gym wasn’t the best but I made do with the equipment availability!
Stayed 1 night in Nov 2024

6/10 Okay

Teena

Disliked: Property conditions & facilities
Renovations need to be mentioned. Need to remove failing refrigerators. Need to advise guests on how to work heat.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is decent and they are doing some renovations, but the water from the bathroom sink never got hot. Besides that one thing, the bed was good and overall a good night’s sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Business traveler
Liked: Cleanliness
Good room, loud AC and Heat units.
I stayed in room 426 this time. The room is fine but the AC and heat units are crazy loud. I woke up so many times I eventually had to turn them off and wake up cold. It was 36 this morning, not very nice.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Never again!
I booked two rooms with a king sized bed and pull out sofa in each room. One room had 3 occupants and the other had 4 occupants. When we arrived, one of the rooms did not have a pull out sofabed. I walked down to the front desk to let someone know and was told they didn’t have anymore sofabeds. She offered a single rollaway bed. I explained to her that we needed at least a double because there were two people that would be sleeping on it. She had someone bring one twin and one double rollaway. We then didn’t have any pillows for the rollaway beds so I walked down to the front desk to let her know. She stated they didn’t have anymore pillows. I asked to speak with a manager and she told me she would have one call me the next day because there wasn’t one there. I have yet to receive a phone call. The lack of communication plus booking a specific room and not getting what we paid for has resulted in never staying there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with excellent staff. Indoor pool was also a plus!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and parking. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
The room was very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My SO and I stayed for the weekend. Everything was clean and comfortable. The front desk staff was friendly and professional. This was a good choice for our Short Pump getaway.
Stayed 2 nights in Nov 2024

8/10 Good

Jamel

Stayed 2 nights in Oct 2024

2/10 Terrible

Henrietta

Stayed 1 night in Aug 2024

10/10 Excellent

Jamel

Stayed 2 nights in Oct 2024

8/10 Good

Monique

Stayed 1 night in Nov 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024