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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
$123
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪14 min walk‬
  • Sheltering Arms Institute
    ‪3 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(226 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(96 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Wingate by Wyndham Richmond Short Pump

Hotel in Short Pump
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wingate by Wyndham Richmond Short Pump features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This Art Deco hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Wingate by Wyndham Richmond Short Pump is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1001 out of 1821 reviews
Rating 8 - Good. 450 out of 1821 reviews
Rating 6 - Okay. 209 out of 1821 reviews
Rating 4 - Poor. 80 out of 1821 reviews
Rating 2 - Terrible. 81 out of 1821 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara Ellen

Clean Orderly and helpful

6/10 Okay

Muhammad

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
For the price I paid I expecting a bit better service. The room sheets were stained. When I complained room service/guest services took immediate action, so that was a plus. On the way down to guest services another resident from the fourth floor mentioned his family encountered roaches and were being moved. The front desk attendants didn’t seem to have a centralized uniform and I didn’t see anyone wearing a name tag the entire weekend; it would’ve been nice to compliment them by name. The biggest nuisance was the fact that their gym
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff, clean. Perfect for our overnight stay as we were traveling.
Stayed 1 night in Jun 2025

8/10 Good

Joey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great. The fridge in our room broke. I had to go buy a cooler to keep our things cold. I reported it. It was later in the night. She said someone would come the next day to replace and never did. Laundry room was down so was only able to get one extra towel. All in all everything else was great. I would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

W

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The building is in need of some general cleaning and repair. Elevator entrances are chipped and scuffed. High top upholstered chairs in the dining area were filthy.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

BJ, Southport

Stayed 1 night in Jun 2025

8/10 Good

Ingrid Ann marie

Our stay was well hospitalized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry L., Champions Gate

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has been updated since the last time I stayed there. Looks good. Staff was inconsistent with leaving the coffee packs in room. I went to front desk and they accomodated me.
Stayed 6 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy. The only thing I could say is there was a hint of stale cigarette smoke. I’m not sure if that was from back when it was a smoking hotel or ? It was horrible but I could def smell it. Had no problem with it. Could open the window for air and the furniture didn’t smell like it. Was over very happy with my stay snd will come again! Love the view also!
Stayed 1 night in Jun 2025

8/10 Good

Sigrid

Stayed 1 night in Jun 2025

8/10 Good

Lynn

Traveled with family
Nice hotel centrally located. Continental breakfast was not good. Need to provide more towels and take trash out everyday even if they don’t clean room. Need a place to sit or lift leg in shower for elderly peo0le
Stayed 3 nights in Jun 2025

10/10 Excellent

Adriane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. Staff is great and the breakfast is good. This is where I stay when I come to Richmond.
Stayed 1 night in Jun 2025

8/10 Good

Erik, glen allen

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Spacious room and breakfast
Stayed 3 nights in Jun 2025

8/10 Good

Patricia, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Safe & quiet. Nothing fancy at all but good for a quick accommodation.
Stayed 1 night in Jun 2025

8/10 Good

Jen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Freda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was just a stop over on our family trip to the OBX. Our stay here was amazing. Highly recommend this hotel. Only complaint if I had one was I booked this room in November 2024 and requested a room with our daughter but they were located on the second floor and we were on the 5th. No problem though we were all tired from our travels from Ohio.
Stayed 1 night in Jun 2025

10/10 Excellent

Adriane

Stayed 3 nights in May 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. 13-yr.old granddaughter wasn’t thrilled with the free breakfast offerings, but 65+ Nana had no complaints.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean hotel. Close to amenities as well!
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nelson

Stayed 1 night in May 2025

10/10 Excellent

Tamela, Lynchburg

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

6/10 Okay

Gerald

Business traveler
Disliked: Amenities, property conditions & facilities
AC units so noisy hard to sleep
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Liked: Staff & service
i needed a handicapped room for an 89 year old in a wheelchair - the handicapped room had a bed that was about waist high .. almost impossible for a handicapped person to get into ..... it would have been helpful if the bed were lower ... like a higher seat level ... otherwise ... no handicapped person without a winch is going to be able to get into the bed
Stayed 1 night in Jun 2025