Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Free WiFi, bed sheets

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Ridgeland hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning.

Holiday Inn Express Jackson - Ridgeland by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business center
  • Meeting room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Holiday Inn Express Jackson Ridgeland by IHG
Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 363 out of 438 reviews
Rating 8 - Good. 56 out of 438 reviews
Rating 6 - Okay. 6 out of 438 reviews
Rating 4 - Poor. 3 out of 438 reviews
Rating 2 - Terrible. 10 out of 438 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Sep 2025

8/10 Good

Lamont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast needs a little improvement
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, I've stayed here before and loved it last time. That is why I booked here this time. This time we noticed the toilet wouldn't flush. It was late, and we were ready for bed, so I figured I'd call in the morning. In the morning I called the front desk twice. Nobody answered either time. When we went down for breakfast I stopped by the front desk. First thing he told me was it wasn't him who didn't answer because he just came on shift. Next he said that maintenance was off on weekends so he couldn't call them, which doesn't fix the toilet problem. At breakfast, almost all food was out. What was there was not good. But the worst was that trash was piling out of the trash cans. People were setting there trash next to them due to no room. This will be my last time staying there.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveler

Best place in the area

Best place to stay in the Jackson Rigeland area.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan, Salt Lake City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean - Wonderful staff that take pride in their work and were friendly/helpful - Quiet environment despite being just off the freeway - Even the pool was clean and the water warm - Would definitely stay here again and highly recommend them
Stayed 2 nights in Aug 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a relatively new property. I feel it is very well designed. The room was comfortable, pretty much clean and spacious. The bathroom was clean but needed maintenance. The shower head rotated when trying to adjust and the shower handle was very close to falling off in our hands. All minor but still needs to be addressed. I would suggest to potential guests to get a room in the back or East side of the hotel to avoid the Interstate traffic noise. I requested a room on the back and the clerk nodded and gave us a room on the noisy side. May not have been her call but I feel she could have addressed my request with some other response than just a nod.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and a great location to shopping, restaurants and getting around Jackson
Stayed 1 night in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. Very clean. TV remote was inferior.
Stayed 2 nights in Aug 2025

8/10 Good

Sabrina

Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy! Perfect stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfrado

Stayed 1 night in Aug 2025

8/10 Good

Rex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to request service on the room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Indra W

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new property, very clean and spacious. The staff was very kind. Good breakfast options. Only drawback — the pool water was a funny shade of green. We weren’t planning to swim, but a lot of the rooms overlook the pool and the color was disconcerting. But we would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Miklos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe, room was nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Liked: Staff & service, property conditions & facilities
Good hotel close to airport.
Stayed 1 night in May 2025

10/10 Excellent

Cam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the hotel was spotless. I definitely recommend staying!
Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel

This property was very clean, the staff was fantastic. We did not eat the breakfast that was offered in the morning; however, it smelled delicious and the room was filed with happy customers. The price was right and I would definitely stay here again.
Stayed 1 night in Jul 2025