Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Jackson - Ridgeland by IHG

Exterior
Exterior
Pool
Exterior
Free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
555 W Ridgeland Avenue, Ridgeland, MS, 39157
  • Tougaloo College
    ‪6 min drive‬
  • Mississippi Coliseum
    ‪13 min drive‬
  • Jackson State University
    ‪16 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪25 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Ridgeland hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning.

Holiday Inn Express Jackson - Ridgeland by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business center
  • Meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 293 reviews
Rating 8 - Good. 31 out of 293 reviews
Rating 6 - Okay. 5 out of 293 reviews
Rating 4 - Poor. 2 out of 293 reviews
Rating 2 - Terrible. 6 out of 293 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Estella

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very clean hotel, front desk clerk was very friendly and helpful. I didn’t have any problems at all. I highly recommend this hotel five star
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lonnald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! the customer service was immaculate! Id like to give a shout out to the desk receptionist Miss Monique! She was very friendly and nice
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey r.

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 2 nights in Nov 2024

6/10 Okay

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started off rough but got better
The staff called me immediately after my reservation was booked. She informed me that they had no rooms available for the type I reserved, and she doesn't know how it came through. She was very nice and was able to get us in a room with a pull-out couch. Not ideal but worked for the night. There were no carts to take all of our stuff up. Staff told me people hoard these in their rooms. My wife had internet issues, as she had to work from the room. Area was a bit loud with music/bass. We were appreciative of the late check-out. Bed was comfortable. Shower was clean and spacious. Would not stay here again, but it is a very nice hotel with nice staff members.
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chakita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zulinet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and the staff amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Hajime

Stayed 1 night in Nov 2024

8/10 Good

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner had a very musty odor indicating a need to check the air filter. Cleaning staff is falling short. Floor in bathroom and furniture tops had a film of sorts indicating use of a dirty mop and dirty rag for cleaning. Given this is a brand new property, management needs to get on top of this. Asked for a receipt upon check out and was told Expedia would send one since I booked it there. Can provide a receipt? What?
Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Our stay was extremely wonderful!! I will stay here every visit! Staff amazing, service is so quick when you call for any additional things that may be needed in your room.. the entire room was spotless, i wish i would have gotten the ladys name on duty that night at check in desk... She was so pleasant and i checked in at 9:50pm, she was a delight😊 she is one of the key factors of us coming back her customer service. Thank you so much
Stayed 1 night in Nov 2024

10/10 Excellent

Arif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very comfortable stay .
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Liked: Property conditions & facilities
Excellent hotel. The only drawback is our nav system (car or phone) would not recognize the address number(555). Put in 495 and got close. This hotel was definitely worth finding.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula, De Pere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Natacha

Liked: Amenities
My room wasn't really clean and I had some noise issues that were not addressed for the THREE days I stayed there. There was no apology, no credit, and no explanation or attempts to resolve. I should've stayed at a higher end hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything is new and clean and the patios are very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean staff was very helpful and courteous
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Great Stay
Stayed 2 nights in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and polite. The property was clean around the facility and the main lobby.
Stayed 1 night in Oct 2024

10/10 Excellent

Blakely

Stayed 1 night in Oct 2024