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Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Jackson - Ridgeland by IHG

Pool
Exterior
Exterior
Exterior
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$114
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
555 W Ridgeland Avenue, Ridgeland, MS, 39157
  • Place, Renaissance at Colony Park
    ‪10 min walk‬
  • Place, Canopy Children's Solutions
    ‪11 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Free WiFi, bed sheets

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Property amenity
TownePlace Suites Jackson Ridgeland/Township at Colony Park
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 370 reviews
TownePlace Suites Jackson Ridgeland/Township at Colony Park

About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Ridgeland hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning.

Holiday Inn Express Jackson - Ridgeland by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business center
  • Meeting room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Holiday Inn Express Jackson Ridgeland by IHG
Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 372 out of 450 reviews
Rating 8 - Good. 57 out of 450 reviews
Rating 6 - Okay. 8 out of 450 reviews
Rating 4 - Poor. 3 out of 450 reviews
Rating 2 - Terrible. 10 out of 450 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a variety
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer L

Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed bugs
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Stayed 1 night in Sep 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, new location. Enjoyed my stay.
Stayed 3 nights in Sep 2025

8/10 Good

Wendell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new and very welcoming. Rooms are clean and the staff is super friendly. It had a nice outdoor pool and covered patio. I would recommend and stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Sharniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

8/10 Good

Zoe

Stayed 1 night in Sep 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and so clean. Crystal at the front desk went over and beyond to make sure our stay was comfortable and made special accommodations for us to arrive early & to keep our party together for the stay. 100+++++!!
Stayed 1 night in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, easy everything
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A very beautiful, bright clean place to stay with friendly staff and good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Shakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. I stay here everytime I’m in the area
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte, Texarkana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at this location. It is well maintained. The staff was extremely friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

DeMiracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 12 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Sep 2025

8/10 Good

Lamont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast needs a little improvement
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, I've stayed here before and loved it last time. That is why I booked here this time. This time we noticed the toilet wouldn't flush. It was late, and we were ready for bed, so I figured I'd call in the morning. In the morning I called the front desk twice. Nobody answered either time. When we went down for breakfast I stopped by the front desk. First thing he told me was it wasn't him who didn't answer because he just came on shift. Next he said that maintenance was off on weekends so he couldn't call them, which doesn't fix the toilet problem. At breakfast, almost all food was out. What was there was not good. But the worst was that trash was piling out of the trash cans. People were setting there trash next to them due to no room. This will be my last time staying there.
Stayed 1 night in Aug 2025