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Casablanca Resort

3.0 star property

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Photo gallery for Casablanca Resort

Exterior
Front of property
Interior entrance
Junior Suite Premium | Beach/ocean view
Studio, Partial Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Kitchen
$176
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Retorno Jacarandas S/N, Rincón de Guayabitos, NAY, 63726
  • Tianguis Market
    ‪3 min walk‬
  • Bridge of Life
    ‪2 min drive‬
  • Playa Beso
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite Premium

Junior Suite Premium | Beach/ocean view

Junior Suite Premium

8.0 out of 10
Very good
(2 reviews)
  • 807 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Beach/ocean view

Studio, Partial Ocean View

  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Garden View

Studio, Garden View | 1 bedroom, in-room safe, free WiFi

Studio, Garden View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casablanca Resort

3-star Rincón de Guayabitos resort with restaurant
Guests of this beach resort will appreciate convenient onsite amenities such as spa services and a children's pool.
Casablanca Resort offers 64 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star resort have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Casablanca Resort features an outdoor pool and a children's pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Casablanca Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Albatros - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casablanca Resort Rincon de Guayabitos
Casablanca Rincon de Guayabitos
Casablanca Rincon Guayabitos
Casablanca Resort Resort
Casablanca Resort Rincón de Guayabitos
Casablanca Resort Resort Rincón de Guayabitos

Casablanca Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 178 reviews
Rating 8 - Good. 69 out of 178 reviews
Rating 6 - Okay. 20 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Roselyn, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonsina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Manuela

Traveled with family
Disliked: Cleanliness, staff & service
Did not appreciate that I asked for an iron, I was given o e that did not work when I asked for another iron I was told it’s something they hotel doesn’t offer. 🙄 I asked the front desk to call a Taxi I was told it’s better if I walk to the street an catch one 🙄
Stayed 2 nights in Mar 2025

6/10 Okay

perla, Tracy

Traveled with family
Liked: Cleanliness, staff & service
Beds are hard and no coffee in the room or lobby
Stayed 5 nights in Nov 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Oct 2024

8/10 Good

Elvia, Mesquite

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, property was nice & clean, one thing I suggest is extra sheets or blanket 😃
Stayed 2 nights in Aug 2024

6/10 Okay

Inocencio

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It looks really goodvin the pictures but swimming pool is very updated, the restaurant is not to sharming, but the room where we stay is exelent, lots of grifity on the street at norh side of the builing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Petra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super outdated, does not look like the pictures. They really need to remodel. Restrooms are horrible looking they look so old
Stayed 3 nights in Aug 2024

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The room Very clean. The staff very kind end friendly. I don’t like that they don’t have enough shade by the pools for the people that don’t like sun.
Stayed 2 nights in Aug 2024

8/10 Good

Santiago

Liked: Staff & service
Stayed 4 nights in Jun 2024

8/10 Good

Jose

Stayed 2 nights in Jun 2024

4/10 Poor

Warren

Liked: Cleanliness, staff & service
Disliked: Room comfort
Big room but uncomfortable bed sofa and chairs wifi is the worst I have ever had I had to work from the lobby No water given can’t drink the tap water
Stayed 3 nights in Mar 2024

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2023

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors.
Stayed 1 night in Dec 2022

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds aren’t very comfortable and they only have a sheet it would be nice to have a light blanket. Staff is amazing tho and the property is very clean close to some great restaurants and main downtown.

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We went downstairs to ask for additional towels they said they would bring them to our room they were never brought. Front desk lady was rude
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

MARCO

Stayed 2 nights in May 2022

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand.
Stayed 5 nights in Jul 2022

8/10 Good

Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful beach to swim in love it
Stayed 4 nights in Jul 2022

6/10 Okay

Maria, NORTH LAS VEGAS

Traveled with family and small children
Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there.
Stayed 2 nights in Jul 2022

6/10 Okay

Maria D

Stayed 6 nights in Jun 2022

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it clean, confortable, the food was good ,would like more choices the host and waiter's inrexelent
Stayed 6 nights in Jun 2022