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Arcos Rio Palace Hotel

4.0 star property

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Photo gallery for Arcos Rio Palace Hotel

Outdoor pool, sun loungers
Reception
Standard Triple Room | Minibar, in-room safe, desk, free cribs/infant beds
Lobby
Outdoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Av. Mem de Sá, 117, Lapa, Rio de Janeiro, RJ, 20030-150
  • Arcos da Lapa
    ‪6 min walk‬
  • Catedral Metropolitana de São Sebastião do Rio de Janeiro
    ‪8 min walk‬
  • Selarón Steps
    ‪9 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪9 min drive‬

Room options

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Double Room (or Twin Room )

Standard Double Room (or Twin Room ) | Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (or Twin Room )

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Arcos Rio Palace Hotel

4-star hotel in Lapa
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Arcos Rio Palace Hotel offers 70 accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Arcos Rio Palace Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Le Chalet - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le Chalet

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: BRL 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Arcos Rio Palace
Arcos Rio Palace Hotel
Arcos Rio Palace Hotel Rio de Janeiro
Arcos Rio Palace Rio de Janeiro
Arcos Rio Palace Hotel Rio De Janeiro, Brazil
Arcos Rio Palace Hotel Hotel
Arcos Rio Palace Hotel Rio de Janeiro
Arcos Rio Palace Hotel Hotel Rio de Janeiro

Arcos Rio Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 19 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 6 out of 76 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yasmina, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2018

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was conmfortable

8/10 Good

Flavio, B

Liked: Staff & service, room comfort
good food and convenient to local entertainment
The hotel employees were welcoming and friendly, especially the front desk and in the restaurant. Both buses and Metro stations are very close and in safe areas. The evenings offered a unique entertainment venue being in the Lapa district, which was fun and presented great local food - you just need to get past the dirty nature of old neighbourhoods. Tours can be arranged at front desk.

6/10 Okay

Mark, Winter Park, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Good, affordable downtown Rio choice
I stayed 4 nights in room 910. Check in was fast and my room was good except that I had reserved a queen bed and was given a room with two twins. After asking for a different room, I wAs told there were no others available. I ended up putting the two beds together and had the maid put queen sheets on them to hold them together. It worked. AC and internet and hot water all excellent. Staff was very personable by Rio standards. I would suggest a room on a high floor in front. That way it's mostly quiet but you still get some view. I would recommend this place if you want to stay in downtown Rio.

2/10 Terrible

Gene, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
This hotel was not as advertised on Expedia - dirty, small, not well-appointed, and not in a good part of town. The single wall socket fell out of the wall when I tried to plug in my phone charger. I left after a single night, and the hotel would not refund my money. Expedia has been slow to refund as well. Overall - a dealbreaker for me using Expedia ever again.

4/10 Poor

PY

Disliked: Staff & service, property conditions & facilities, room comfort
Handy to city sights.
Three star hotel trying hard to be two star. Renovations cheap and poorly done.

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
This was a horrible hotel. They treated me as though they didn't want me to stay.

6/10 Okay

Verified traveler

Liked: Room comfort
Boa localização. Bom café . Quarto grande . Hotel antigo .
Stayed 2 nights in Sep 2018

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, nada a reclamar.
Stayed 1 night in Sep 2018

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Jorge

Liked: Cleanliness
Fiquei poucas horas no estabelecimento. Hotel simples. Mas, bem localizado na Lapa.Hotel simples.
Stayed 1 night in Sep 2018

8/10 Good

Renato

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Melhoria necessária
Já havia me hospedado no hotel há alguns anos e tinha uma ótima impressão dele. No entanto, fiquei um tanto decepcionada. O hotel, de modo geral, está mais decadente (limpeza, conforto das camas, qualidade da roupa de cama e banho e café da manhã). O atendimento pessoal foi bom, nos atendendo num problema em que tivemos que trocar de quarto e a governança foi muito solícita na busca de objetos perdidos.
Stayed 2 nights in May 2018

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um hotel bem localizado!
Eu e minha família tivemos uma boa experiência com o hotel, com destaque os funcionários muitos atenciosos e o café da manhã ótimo aquele bolo de fubá com aquele suquinho de laranja é uma delicia!
Stayed 7 nights in Feb 2018

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito
Agradável, só não passaram minha camisa direito

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo beneficio bom .

6/10 Okay

julia , the netherlands

Liked: Cleanliness
Disliked: Property conditions & facilities
Too old.
Hotel had a great location. The hotel it self really needs a renovation. Everything was old and dusty looking. Could use some modern furniture etc.
Stayed 1 night in Feb 2018

8/10 Good

Felipe

Liked: Cleanliness, room comfort
Bem localizado, quarto bom, mas os funcionários às vezes enrolados. Área do mezanino necessita de limpezas um pouco mais recorrentes, dado que nem todos os hóspedes são educados para limpar as sujeiras que fazem. Café da manhã não inicia no horário marcado, tendo atrasado mais de 50 minutos (desde a abertura do salão) até a disponibilização de todos os itens do café. Tive que atrasar a chegada ao trabalho para não gastar mais e sentir fome durante o expediente. No geral, um pouco desorganizado, mas se fizer um pouco de vista grossa, dá para aproveitar legal.

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel recomendo a todos
perfeito
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
O ar condicionado é bem desconfortável. Só isto de lado negativo. Espero que não próxima seja algo de positivo!
Stayed 1 night in Dec 2017

8/10 Good

Júlio Cezar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017