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Grand Mercure Rio de Janeiro Copacabana

4.0 star property

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Photo gallery for Grand Mercure Rio de Janeiro Copacabana

Outdoor pool
Premium Room, 1 King Bed, Sea View (Executive) | Minibar, in-room safe, desk, laptop workspace
Executive Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
Rua Souza Lima, 48, Copacabana, Rio de Janeiro, 22070-001
  • Copacabana Beach
    ‪3 min walk‬
  • Copacabana Fort
    ‪10 min walk‬
  • Ipanema Beach
    ‪13 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

7.2 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room, 2 Twin Beds, Sea View (Executive)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Sea View (Executive)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Sea View (Executive)

Premium Room, 1 King Bed, Sea View (Executive) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Mercure Rio de Janeiro Copacabana

Hotel in Copacabana
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, a business center, and concierge services. Housekeeping is available on request.
Grand Mercure Rio de Janeiro Copacabana offers 295 accommodations with minibars and safes. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Grand Mercure Rio de Janeiro Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This Rio de Janeiro hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A total renovation of this property was completed in September 2021.

Grand Mercure Rio de Janeiro Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Restaurante Grand Mercure - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 104.50 for adults and BRL 52.25 for children
  • A restaurant

Restaurants on site

  • Restaurante Grand Mercure

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 157.5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 104.50 for adults and BRL 52.25 for children
  • Pet fee: BRL 157.5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Golden Tulip Rio Copacabana Hotel
Golden Tulip Regente Hotel
Golden Tulip Regente Hotel Rio De Janeiro
Golden Tulip Regente Rio De Janeiro
Golden Tulip Rio
Grand Mercure Rio Janeiro Copacabana Hotel
Grand Mercure Rio Janeiro Copacabana
Golden Tulip Regente
Golden Tulip Rio Copacabana
Mercure Janeiro Copacabana
Grand Mercure Rio de Janeiro Copacabana Hotel
Grand Mercure Rio de Janeiro Copacabana Rio de Janeiro
Grand Mercure Rio de Janeiro Copacabana Hotel Rio de Janeiro

Grand Mercure Rio de Janeiro Copacabana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 350 reviews
Rating 8 - Good. 93 out of 350 reviews
Rating 6 - Okay. 37 out of 350 reviews
Rating 4 - Poor. 14 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, unfriendly staff

Amazing hotel, great location but the reception staff were not good. They were completely miserable and unfriendly or willing to help on every single interaction. It was the most unwelcome I had ever felt upon checking in and that continued through every single time I had to speak to them. Such a shame. Everything else was great, but the front desk staff bring everything down.
Stayed 3 nights in Mar 2025

8/10 Good

Godknows Melusi

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Dani

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Room was clean and a great size. Location is amazing. Check-in/check-out can take a while depending on how busy it is. Otherwise everyone was attentive. Would stay here again!
Stayed 5 nights in Mar 2025

6/10 Okay

Kaoshoua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the stay was decent. You might need to exercise some patience with this hotel, though. Pros: - Close to the beach - Lots of shops and restaurants nearby - Rooftop pool - A well-equipped gym with a nice view - Friendly service, for the most part Cons: - Service can be inconsistent and sometimes slow. Example 1: Our in-room Nespresso machine wasn’t working, so we requested a replacement. We waited a day, nothing. Asked again, waited another day, still nothing. Finally, on the third try, we got a replacement, but no replacement pods (the ones we had were wasted when we tested the broken machine). Example 2: We booked the room for two people, but when the dirty towels were removed, we only got one new towel. This happened both times our room was cleaned, which just felt odd for a room meant for two. The second time they took our hand towel but didn’t replace it. It’s a small thing, but when you have to call for basic items that should’ve been provided, it starts to feel like there’s a lack of attention to detail. - No ceiling ventilation in the bathroom. This might be common in Brazil, not sure, but it’s worth mentioning since it was pretty humid, and the AC didn’t reach the bathroom (even though the room was small), so it always felt warm and muggy in there. - WiFi was spotty and really bad in the room. - Both times the room was cleaned, the toilet wasn’t properly cleaned.
Stayed 6 nights in Mar 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Olga

Traveled with group
Hello, we have to ask several times during one day to make up our room. Staff on reception said "will do asap" and after 4 hours - nothing. Long check in, options early check in doesn't work even when they have available rooms. They block deposit on my card and to unblock i had to mail Hotel after two days, however during check out reception said that it will be unblocked immediately. Overall breakfast is good, rooms are big and has all nessesary, staff are friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities
I liked it, the internet wasn’t working well at times and staff can be very slow as the hotel was always busy. It’s nice and recommended for the value what you pay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel! Reasonable price for location and amenities
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was great. The only downside for me was the small clunky lifts and the poor service at lunch time in the main restaurant.
Stayed 4 nights in Feb 2025

8/10 Good

Kaleb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Friendly Staff, but Some Inconveniences I had a pleasant stay at this hotel—the location is excellent, and the staff is friendly and accommodating. The breakfast was also quite good, offering a nice start to the day. However, I couldn’t give a full five-star rating for a couple of reasons. First, the check-in time is quite late. Many international flights, including ours with Delta, arrive in Rio around 5 AM, but the hotel’s check-in isn’t until 3 PM. This leaves guests stuck waiting with their luggage for hours, which isn’t ideal after a long flight. Offering an earlier check-in option would make a big difference. Second, while the hotel does have a pool, it’s quite small. If you’re hoping for a lively poolside experience or any sort of pool party, this might not be the place for that. Overall, it’s a solid choice with great service, but a few adjustments could make it even better!
Stayed 5 nights in Feb 2025

8/10 Good

Dieter, Waukee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, friendly staff, clean room, good breakfast but pool area is way too small and crowded. Rates were decent when compared to other similar hotels
Stayed 3 nights in Feb 2025

6/10 Okay

Serge

Stayed 1 night in Feb 2025

8/10 Good

Maddalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that there was only 1 chair in the room and not complimentary water bottles like all the other hotels we stayed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, provided towels and umbrellas free of charge at the beach. Great location as well
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovley hotel clean. Friendly staff
Stayed 3 nights in Feb 2025

6/10 Okay

Ariel

ok
Stayed 5 nights in Jan 2025

8/10 Good

Sabrina Tome

Stayed 3 nights in Jan 2025

10/10 Excellent

Dawn, west covina

Traveled with group
Liked: Amenities
Staffs are friendly and helpful. Hotel is cleaned. Swimming pool is too small.
Stayed 3 nights in Jan 2025

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Tameka

Traveled with group
Liked: Staff & service, amenities
The location of the property is prime! Right across the street from the beach. There is a quaint bar to the left of the property upon exit that serves delicious empanadas. The staff is warm and helpful; even the ones who don't speak English. We stayed in the double twin bed room which is where things were dissatisfactory. The room was dated with scoffed laminate flooring, mildew growth in the shower and a persistent mildew smell throughout the small quarters. Another thing to beware of is gym staff by the name of Sebastian who claims to be a PT and masseuse. PT he is definitely but a masseuse he is not! The "massage" services he offers are horrible! Use the female for your massage needs. She is great!
Stayed 6 nights in Jan 2025

10/10 Excellent

GILBERT MENDOZA, Piscataway

Right across the beach, walking distance to Ipanema beach and town, lots of restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sandra Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome and helpfulness of the staff is first class. They never gave the impression that a request is too much bother. We had requests for an extra chair and hangers and this was no problem, both provided promptly - as was the iron and a room clean. We had a situation with a wallet left in a taxi and the staff were empathetic, doing all they could to help locate the driver...and enquiring the following day as to whether it was found. The facilites are well maintained and the common areas execeptional in cleanliness and tidyness. I would recommend without hesitation
Stayed 7 nights in Jan 2025

10/10 Excellent

rayleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Mercure is a great hotel. Comfortable, clean, with an amazing staff. If I ever return to Rio, I will return to the Grand Mercure.
Stayed 5 nights in Jan 2025

8/10 Good

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility is great, the service was good but it needs improvement. When calling the front desk for a service, they sometimes would respond immediately and sometimes they would forget all together. The staff was friendly and kind, but there needs to be more coordination, sometimes we would need to reach out to three different staff to finally get the service needed. Also recommend to train more of their staff in english and spanish language. Generally, we loved the hotel and would stay again, but there is room for improvement.
Stayed 6 nights in Dec 2024