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Hilton Copacabana Rio de Janeiro

5.0 star property

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Photo gallery for Hilton Copacabana Rio de Janeiro

On the beach, beach umbrellas, beach towels
Rooftop bar, beach views, open daily
Terrace/patio
Lobby
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
$262
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
Avenida Atlantica, 1020, Rio de Janeiro, RJ, 22010-000
  • Copacabana Beach
    ‪2 min walk‬
  • Sugar Loaf Mountain
    ‪4 min drive‬
  • Christ the Redeemer
    ‪15 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | View from room

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(42 reviews)
  • 258 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

View from room

Standard Room, 2 Twin Beds, City View

7.0 out of 10
Good
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access (Copacabana View)

View from room

Executive Room, 2 Twin Beds, Club Lounge Access (Copacabana View)

  • 258 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Ocean Copacabana)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Ocean Copacabana)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Ocean Copacabana)

Room, 1 King Bed (Ocean Copacabana) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Ocean Copacabana)

9.6 out of 10
Exceptional
(19 reviews)
  • 257 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Ocean View

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront

Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront | Living area | LCD TV

Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront

  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Twin Beds, Club Lounge Access, Ocean View

  • 258 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront

Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront

  • 398 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Club Lounge Access, Oceanfront (Imperial)

Suite, Club Lounge Access, Oceanfront (Imperial) | Living area | LCD TV

Suite, Club Lounge Access, Oceanfront (Imperial)

  • 1459 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(19 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Oceanfront

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, Club Lounge Access

Presidential Suite, Club Lounge Access | Living area | LCD TV

Presidential Suite, Club Lounge Access

  • 1378 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(19 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Club Lounge Access, Oceanfront

  • 269 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Club Lounge Access (Executive)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Suite, 2 Double Beds, Club Lounge Access (Executive)

  • 398 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Studio, 2 Twin Beds, Club Lounge Access

View from room

Executive Studio, 2 Twin Beds, Club Lounge Access

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Twin Beds, Club Lounge Access, Oceanfront

  • 269 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Club Lounge Access (Copacabana View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, Club Lounge Access (Copacabana View)

  • 258 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club Lounge Access, Ocean View

View from room

Executive Room, 1 King Bed, Club Lounge Access, Ocean View

  • 269 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room with Sea View

  • 236 sq ft
  • Sleeps 3

View all photos for Twin Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room with Sea View

  • 236 sq ft
  • Sleeps 3

View all photos for Twin Room Standard

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room Standard

  • 236 sq ft
  • Sleeps 3

View all photos for Double Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3

View all photos for Double Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room with Sea View

  • 269 sq ft
  • Sleeps 3

View all photos for Twin Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room with Sea View

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room Standard

  • 236 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 3

View all photos for Twin Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room with Sea View

  • 258 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 4

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About this property

Hilton Copacabana Rio de Janeiro

5-star hotel in Copacabana
Spend the day catching some rays at the beach, relaxing by one of Hilton Copacabana Rio de Janeiro's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Hilton Copacabana Rio de Janeiro offers 545 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Anna Pegova. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Hilton Copacabana Rio de Janeiro features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Copacabana Rio de Janeiro has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Hotel Restaurant - Overlooking the ocean, this buffet restaurant specializes in Brazilian cuisine and serves breakfast and dinner.
Isabel Lounge - This beachfront rooftop bar specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The 4th Pool Bar - This bar is located by the pool and specializes in Brazilian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (BRL 100 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 132 for adults and BRL 132 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Isabel Lounge
  • The 4th Pool Bar
  • The Hotel Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (35 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 250 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: BRL 13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 132 for adults and BRL 132 for children
  • Covered valet parking fee: BRL 100 per night
  • Pet fee: BRL 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Windsor Atlantica Hotel Rio De Janeiro, Brazil
Hilton Rio Janeiro Copacabana Hotel
Hilton Rio Janeiro Copacabana
Hilton Rio De Janeiro Copacabana Brazil
Hilton Copacabana Rio Janeiro Hotel
Windsor Atlântica Hotel Rio de Janeiro
Windsor Atlântica Hotel
Windsor Atlântica Rio de Janeiro
Hilton Copacabana Rio Janeiro
Windsor Atlântica
Hilton Rio de Janeiro Copacabana
Hilton Copacabana Rio Janeiro
Hilton Copacabana Rio de Janeiro Hotel
Hilton Copacabana Rio de Janeiro Rio de Janeiro
Hilton Copacabana Rio de Janeiro Hotel Rio de Janeiro

Hilton Copacabana Rio de Janeiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kuljit

Stayed 3 nights in Jun 2025

10/10 Excellent

Mashfiqul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly and welcoming staff rooms were well presented and clean
Stayed 3 nights in Jun 2025

10/10 Excellent

KARLA

Traveled with family
Liked: Amenities
Yo amé haber estado en este hotel, desde sus instalaciones, comodidad, ubicación, atenciones del personal en todos sus áreas; lo único es que considero que deberían agregar seguridad en el área de playa privada, así los huésped sentirán más comodidad y tranquilidad al estar en la playa y dejar sus cosas sin miedo. Para mí el mejor servicio al cliente fue de parte de Rafael en el bar/ restaurante de la azotea; muy amable, rápido y organizado; parece que le gusta bastante su trabajo 🙏 y sobre todo que habla varios idiomas, eso me pareció genial.
Stayed 5 nights in Jun 2025

4/10 Poor

Joel, San Juan

This hotel needs a renovation and smell
Stayed 6 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Atanas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This top roof was the best
Stayed 7 nights in Jun 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and very delicious breakfast!!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Smooth checkin/checkout. 2 pools one kind of for adults n another one fir families. I used both. Warm pool water which was nice. There was a DJ at night at the rooftop pool m. She was great. Ate dinner at the other pool food was good and they gave one free beer. The room was clean the bed was VERY comfortable and the pillows were amazing and extra large. I used to be a leblon guy until I stayed here. This place is my new go to before I flight back home!!!
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Traveled with group
The location is the best for many activities in Rio. Excursions Walking at copacabana beach Spectacular views from the bar and pool from the 39 floor to copacabana beach and landscape Food was ok could be better Service ok could be better for a Hilton Clean rooms I did enjoy the Hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Stayed 6 nights in Jun 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in May 2025

8/10 Good

Cosmus, Edmonton

Stayed 7 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Overall great staff, location and environment. They clean the room regularly and the staff made sure that everything was up tonour liking. They really catered for us. We accidentally booked 2 twin beds and it was 3 of us which they provided an extra bed complimentary. So thankful!!! The only criticism I have is with the breakfast buffet. The options ate very limited and too carb driven. There is options for fruit but being of Latin influence, i was expecting more in terms of variety.
Stayed 5 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful atmosphere and very helpful staff!
Stayed 6 nights in May 2025

6/10 Okay

Sean Alan

Liked: Amenities, property conditions & facilities
Everything was fine except the fact I paid for a room and wasn’t allowed to have company in my room without paying to have someone visit
Stayed 6 nights in Jun 2025

8/10 Good

OLVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and amenities, hotel needs renew its furniture
Stayed 5 nights in May 2025

10/10 Excellent

Gilmaria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Amazing stuff. I recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Courtney

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Honestly, for the price and oceanfront view, worth it. They screwed up by saying 8th floor was considered a “high view.” I had to ask twice about that and three days into the trip, they offered to move but that felt pointless. For a 39 story building, felt a little pathetic. Have more tiers. Overall, there were a few amazing staff, I believe Joffrey was one and I wish I could remember the other that remembered my name! However, I tried to call room service a few times and no one picked up so it was challenging and pathetic to find more toilet paper and towels.
Stayed 5 nights in May 2025

6/10 Okay

Adesegun

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel is mainly functional with little or no personalised attention to customer care. The buffet breakfast is average at best.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Great stay! Right across the street from Copacabana Beach. Helpful and friendly staff. Great Spa experience too. We hired a tour guide through the concierge desk, Newton, to show us around Lapa, Santa Theresa, etc. He was excellent, kind, knowledgeable, and friendly. Very happy with our experiences at the Hilton Copacabana Beach!
Stayed 5 nights in May 2025

10/10 Excellent

Clara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the water; very courteous staff; great facilities
Stayed 4 nights in May 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is advertised as a 5-star, but it is absolutely not. At best, it feels like a 3-star. The rooms are filthy and very outdated. We found a moldy, questionable stain on our bedsheet, and the bathroom had visible mold and a strong sewage smell. The towels were old, rough, and yellowed. The furniture in the room was disgusting, full of questionable stains. We couldn’t even sit on it without feeling uncomfortable. Everything felt dirty and poorly maintained. When we checked in, no one gave us any information. We had no idea about the breakfast hours, pool hours, how many restaurants were available, or if beach umbrellas were included. We had to figure everything out on our own. The rooftop and the lobby look nice and give the impression that the hotel is high-end, but it’s just a trick to make you think the rest of the hotel is just as good. Once you get to your room, the reality hits hard. We booked this place to enjoy a relaxing vacation, but it turned out to be stressful and disappointing. We will not be coming back.
Stayed 3 nights in May 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, amazing service, a minute from the beach, overall 10/10
Stayed 7 nights in May 2025

6/10 Okay

Amanda Joan

Traveled with family
Liked: Cleanliness, amenities
The rooftop view, bar, and restaurant is amazing! The beach in front is great. All the pan handles, beggers, and bums outside, not so much.
Stayed 5 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025